We hope all of you are doing well and enjoying your summer-time passions. All of the Board of Directors have been busy since my last President's Message with our families and fun as well as attending to our Lindo Mar duties.
The Board wants to thank you for your faith in us and the support you show us. The things that we can accomplish together because you pay your maintenance fees, use the restaurant, tip the waiters and support staff are all results of the love you have for Lindo Mar.
Why does our staff stay with us? Because unlike other timeshares that lay off during low season, Lindo Mar is committed to our community and employs year-round.
Our June meeting was at TPI`s offices in California and it was great to be able to travel again and meet with the management team face-to-face. In addition to holding the Regular Board Meeting, we were on site to witness TPI and Capital Vacations coming together for their first team meeting. It was inspiring to watch two like-minded companies come together for the greater good of both organizations.
Capital Vacations will bring more timeshare dimensions and availability of talent as well as broaden TPI timeshare offerings. We believe this is a very good add-on for TPI and Lindo Mar. In terms of our resort, Daniel Garza, our TPI consultant, and Ulises Alfaro, our onsite manager, are working daily to make Lindo Mar the best it can be!
Our main focus has been, and still is, to finish the remodel project of the 9th and 1st floors. The financial stability of the club is our top priority, and we will make the decision to move forward with the renovation project as soon as possible. Thank you again for paying your maintenance fees and supporting the operations of Lindo Mar.
Your Board Members are onsite at different times during the year, and we appreciate your support and feedback. Please know that we are working hard on your behalf!
Our Lindo Mar Resort operations appear to be back to pre-COVID levels after two years of serious financial challenges for your Board of Directors and management. Occupancy during high season is solidly back to normal, and slightly higher during some weeks. Occupancy during the low season continues to be depressed.
After experiencing a deficit in 2021, La Playita Restaurant/bar has returned to profitability as restaurant patronage increased, especially during high season. An initiative of the Board is to determine how we can better spread this increased patronage throughout the day to improve service at peak mealtimes. We will also be focusing on increasing customer usage, mostly locals, during the summer months when member usage is low. Of course, implementing cost controls while improving service and food/drink quality is an ongoing effort.
One area of specific concern, especially for myself as Treasurer, is a slight increase in delinquent/late maintenance fee payments during the first half of this year. Last year we experienced a decreasing delinquency rate. Lindo Mar does have a 91% on time payment of maintenance fees which is good by industry standards. Our maintenance fees have seen only one 4% increase during the last 7 years. Lindo Mar reserve funds are healthy, with a current balance of over $350,000. We will continue to add funds to the reserves on a monthly basis, through the end of the year and hope to have over $400,000 by year-end.
While we have successfully remodeled all units on floors 2 through 8 and all common areas, floors 1 and 9 have yet to be remodeled. We had initially planned to remodel floor 1 during 2022. This schedule was postponed due to many uncertainties associated with gas, sewer, water, and drainage pipes under the first floor with unknown but potential significant costs. Additionally, we were informed by Mexican government officials that an expensive fire suppression system and hydrant are required to be put in place at our expense. We are taking a fiscally cautious approach before continuing remodeling efforts. Patience please!
Hello! We are your Owner Services Vacation Specialists and we are available to assist you in getting the most out of your vacation ownership. 2022 is quickly coming to an end and availability may be limited within your season. We want to remind you to reserve your 2023 owner use week if you haven’t done so already. If you are not planning to travel during your week to Lindo Mar and would like to bank it with an exchange company, make sure you plan early as all reservations are subject to availability! Please call us to confirm your reservation plans for your week(s) at (800) 365-6494 ext. 1 or email ownerservices@tradingplaces.com.
If you have any questions on this process or on other options for your week please feel free to contact Owner Services at 800-365-6494, ext. 1 or email ownerservices@tradingplaces.com
Greetings from sunny Puerto Vallarta. The rainy season has arrived, mountains are beautiful, and our days are brighter and hotter. The ocean invites you to cool off and swim in that calm Pacific Sea or enjoy a fishing day.
The Lindo Mar staff performs preventive maintenance programs so that you can continue enjoying your home when you return.
The following are some of staff members who are retired: Mr. Roberto Chavez, General Manager; Isidro Santana, Maintenance Manager; Marielena Arevalo, Concierge; Raul Rodriguez, waiter; Francisco Langarica, painter; and the most recently retired this past May 31 was Eduardo Acosta, Chef. We will miss them all!
Meanwhile your Lindo Mar Staff wishes you a great summer while we prepare for your next visit.
We are back to regular activities after several months of pandemic, nevertheless we are still taking the necessary precautions in striving for the safety of members and staff. Hugs are back in lovely Puerto Vallarta!
Our staff proudly received 2022 RCI Gold Crown, this was a special event since Lindo Mar has been in this category for the last 20 years.
RCI also provided an award for receiving the most positive comments from RCI Members to designated staff member Manuel Uribe who works in the front desk department.
The summer season is the best time to regroup and utilize that time to retrain staff in several safety areas that require certification as required by authorities.
Water purification system is getting installed in every single room. The lab has been testing the water and the quality is great and safe. The mattresses replacement program keeps progressing, and we are on target to complete the program this coming winter season. Telmex increased the fiber optic options for all properties located in South Puerto Vallarta and Lindo Mar was able to take advantage of this benefit as our connectivity is pretty stable.
The sidewalk between Lindo Mar and El Set was fixed by our staff. The area has been paved, see photos attached. Jacuzzi tail was fixed by the contractor, and it is in great condition, members and guests are enjoying it. The surveillance system was improved to assure the property is safe and secured.
There have been several improvements in the restaurant, new equipment for the kitchen was purchased, clay tile roof missing pieces were replaced, and wooden beans infested of termites were replaced.
A new presentation of room service menus were placed on the front of the room refrigerators to make information accessible should you feel like dining at your place.
La Playita restaurant website has been upgraded where you can find breakfast, lunch, dinner bar, appetizers, dessert menus, pre-set drink specials for two weeks, dinner promotions, and theme nights posted online for our members and guests. You can also find descriptions of these promotions which state the day of the promotion, the hours that it is offered, and what is included with the meal/promotion.
Last but not least, Jacuzzi deck has new look, stone floor and new tables makes this corner to look pristine and pleasant to spend the day!
Mi nombre es Manuel Uribe Pérez, Nací en Valle de Banderas, Nayarit.
My name is Manuel Uribe Pérez, I was born in Valle de Banderas, Nayarit. My career started in the Hotel-Service industry in 1984, at the hotel Hacienda del Lobo Hotel (today Hacienda Buena Ventura) and later at Hotel Buena Ventura, from 1985 to 1986 in the Housekeeping department and Stewart.
In 1987 I got a Job at the hotel Canto del Sol as Stewart, just for a few months, since that same year the hotel Suites Mar Elena they gave me the opportunity to join in the Front Desk department, since was my desire to work as a Receptionist I did not want to miss out on this chance.
In this hotel were my first steps as a Receptionist, this place was where I learned to develop my skills, I worked in this Company until 1997.
Later I joined the Embarcadero Pacifico Hotel, for two years from 1996 to 1998 in the Front Desk Department, until November 8, 1999, when I started working in this Company Lindo Mar, which I currently have the pleasure of continuing to work for you.
I thank you in advance for the time you take to get to know yours truly.
There is no guide, but there is usually wine and tequila given to visitors. The “art walk” runs from the end of October to the end of May, from 6:00 p.m. to 10:00 p.m. every Wednesday.
Mexico’s cuisine has made the list of Intangible Cultural Heritage of Humanity by UNESCO, the best way to learn more about the tasty cuisine is to join a tour.
Enjoyed a Sunset with Mezcal, Tequila, Raicilla, craft beer, Kahlua coffee, and other handcrafted cocktails.
Learn how to make traditional mole sauce, hot chocolate truffles, or individual chocolates. Yummy!
Live music and dancing Thursday and Sunday at the main plaza. Comedians and much more entertainment for all families.
Get to know the history of Puerto Vallarta. The city promotes this guided tour for free every Monday and Friday at 9:00 a.m. The meeting point Tourism office is at City Hall.
“Love, Love this hotel. Small, classic Mexican décor that is maintained in pristine condition. The location on the beach with fabulous views of the entire coast. Small rocky coves on the beach with palapas. Their restaurant over looking the ocean serves breakfast, lunch and dinner. Killer Happy Hour from 5-6 with one of the best margaritas ever...could only drink one. You can get bar and food service under the palapas on the beach.”
“When you drive up to the hotel from the highway it is difficult to imagine what waits for you when you head down to the restaurant which is by the beach. There is an absolutely beautiful beach with some rock out crappings and very nice sand and crystal clear water!
We went for a very nice brunch and wish we could’ve stayed for days. The food was excellent, the service was excellent, the view was marvelous, and we hope to be able to come again.”
“The best restaurant service, we love the view is very beautiful, I recommend come here because the waiter are very friendly too, we love Puerto Vallarta, we back next year for sure....the food is
excellent.”
“Everything at Lindo Mar was wonderful. It really feels like you are in Mexico and the staff was exceptional. The food at La Playita has always been great and this time was no exception. The staff could not have been more helpful in all areas. Our room was just right for the two of us and we enjoyed the view from our balcony.”
Winter 2021
President's President’s Report
The leaves are falling, and it is time for us to head to Lindo Mar!
As I ponder our 25 years of ownership it is some of the best memories of our lives! We have had incredible ventures and would not trade one of them for a different location or resort.
The 2021 life has been a challenge for all of us and Lindo Mar is no exception. We have been blessed with a great staff at the resort including those that take care of all our needs. This year "safety" has been added to their daily challenges. Our guests and owners have remarked how professional the staff has been in following and exceeding all the COVID protocols. Thanks to all of our staff!
We are diligently focused on finishing the remodel of the first floor and penthouse units. The second-floor renovation is complete and has turned out beautifully.
We are so thankful for several things in addition to a great staff. We have strong financial support from the owners and restaurant. The result of all this is no increase in maintenance fee for 2022.
We are planning other improvements once the units have been completed and the restaurant is high on the list!
The Board of Directors (BOD) met on October 27th and we affirmed much of what is in this writing. We are committed to enhancing the aspects of the resort including adding new amenities and future improvements.
Officers were selected at the last meeting, and they are as follows:
- President - Dennis Lockwood
- Vice President - Roger Denton
- Treasurer- Chuck Meacham
- Secretary- Sandra Erickson
- Special assignment: Communications Director - Lisa DeJong
The BOD is sad to say "Good-Bye" to Roberto Chavez as he retires from his duties as General Manager of Lindo Mar. We are very thankful for his 23 years of leadership and want to acknowledge the huge changes that he has accomplished in his tenor: several remodeling phases, wall collapse, the ramp, a new elevator, staffing changes, restaurant growth, (i.e., Sunday Brunch) just to name a few. Roberto, you are an incredible man, and we wish you the best in your next endeavor!
Wishing you all a safe 2022 and see you at Lindo Mar.
Dennis Lockwood
Board President
Manager´s Article
Hello Lindo Mar Members
I take this opportunity in my last article for a newsletter to be sent to you, to share a little of my memories:
It is today November 3rd, and I am recollecting in my memory, the first time I went inside the building, back in 1998. The incredible feeling I experienced the first time I went outside the building and saw the fountain and ocean view for the first time...beautiful I thought!
I said to myself…"I live in Puerto Vallarta and I never heard of this beautiful place"? Then I started working officially in March 1998, as Manager, but I didn´t take over until June 1999, after Hector Rosas and Tom Carota left Lindo Mar.
I remember a few things that were of concern as soon as I started managing:
- The Tv Sets in rooms were Phillips 19" very old and we were renting them from a company in Mexico City for about $11,000 pesos per month.
- All of the room tabs for guest’s charges were made handwritten, that means that you had to write down the charge amount and add it to the previous balance in the tab account, to establish a new balance. that was the way we use to do and manage the room tabs for guests. Many of those had scratches and blots.
- We used to buy about 40 to 50 jugs per week with purified water from a supplier in town, for all of the rooms that were being occupied.
- We did not have safety deposit boxes in rooms.
- Only half of rooms were equipped with air conditioning.
- TV cable service was not efficient.
- We had an internal music system in rooms, very deficient by the way, with monthly payment to same company that rented the TV sets to us.
- All tours were sold out at Front Desk, no commissions were earned by Lindo Mar.
- Restaurants, we had 2, La Playita and Los Cantaros were open for MEMBERS ONLY, of course we were not making money.
- 2 lawsuits were in process, one from a former worker of a time share company serving Lindo Mar and another one from the former administrators and constructors Douglas and Esther Cox, there was a lawsuit from Lindo Mar against them as well.
- 3 or 4 times we had visits from IRS in Mexico called HACIENDA, looking for ADMINISTRADORA DE TIEMPOS COMPARTIDOS LINDO MAR, for unpaid taxes of previous years.
- We had a very short and not very good variety in the Breakfast Buffet we were offering at that time.
- The general spa didn´t exist yet.
- We didn´t have valet parking yet.
- Sometimes room upgrades and/or rooms usage were allowed without charge or payment of maintenance fees.
- We didn´t have a concierge at that time
- Local phone calls were not charged to guests.
- All of the fan & coils for chiller air conditioning in rooms were sunken in concrete, to be able to change a fan & coil we had to literally break the wall.
- No air conditioning in restaurant kitchen
- NO Wi-Fi service yet
- NO second elevator yet.
- In 1999 we replaced ADMINISTRADORA DE TIEMPOS COMPARTIDOS with SERVICIOS SOL NUEVO the actual corporation that handles Lindo Mar´s operations
- In 2001 the building was purchased from Douglas & Esther Cox the original developers and the Bank Trust was extinguished.
As you can see dear members, there is a lot we have overcame all these years past, for the good of the members and staff.
At a month and a half of my retiring date, all I have to say to you is...
THANK YOU, THANK YOU, THANK YOU...
Roberto Chavez
Manager
Treasurer’s Report
June 2021
COVID related issues presented some serious financial challenges for Lindo Mar Board of Directors over the last 19 months. Never-the-less, we managed to remodel the second floor this year and have budgeted to remodel the first floor in 2022. Next on the list is the only remaining floor to be remodeled, floor 9, which is where our two penthouse units are located. Our maintenance/remodeling reserves are healthy so we should be able to complete our remodeling efforts for all floors by the following year.
We did replace the roof tiles above these units and replaced the old water system to improve water pressure. Members continued to faithfully pay their annual maintenance assessments and it appears that in beginning of October, actual occupancy has resumed to pre-COVID levels. October through December occupancy and restaurant patronage should help us close out 2021 on a positive note and have a surplus to add to our reserves. As you know, Lindo Mar and staff were faced with COVID challenges, but have continued to make Lindo Mar a very special place for us, my family included! We will make it through this together!
La Playita Restaurant suffered a loss in 2020 but it appears that both member and locals have returned in 2021, and the restaurant is expected to show a profit by year end. Management is to be commended for their local outreach towards generating additional visits for the restaurant and for carefully monitoring costs. Restaurant income and continued payment of resort membership fees have allowed your Board to prepare a budget for next year without a maintenance fee increase or any special assessments. There has been only one small maintenance fee increase (4%) during the last 7 years.
Another notable factor is the decrease in our delinquency rate this year. Apparently, members must appreciate the remodeling efforts which have provided added value to our investments, and the stability in maintenance fee assessments.
Chuck Meacham
Treasurer
Welcome Ulises Alfaro, New General Manager
Born in the north of Mexico but grown in Puerto Vallarta my heart belongs to heaven on the earth. My family and I are what locals call “pata salada” which is the term use for natives. I live right in the heart of Puerto Vallarta, walking distance from the boardwalk to assure I have a place to watch the beautiful sunsets.
I have a professional career with more than thirty years of experience in the hospitality industry, extensive hands-on managing timeshare vacation resorts in different destinations, such as Cabo San Lucas, Rocky Point, Nuevo Vallarta, Puerto Vallarta, and Park City, always caring for customer satisfaction and creating memorable experiences for members were reasons motivating my professional life.
I became a TPI member when I became General Manager at Ocho Cascadas in 2016. When I found out there was an opportunity at Lindo Mar, I raised my hand to be considered as a candidate. It was a true joy to see enthusiastic staff looking after members, which made me want to be part of the Lindo Mar Family.
I had the fortune to gain the responsibility to become the General Manager and provide continuity to all projects and legacy from Mr. Roberto Chavez. I will assure you that we will bring the best to you, your family, and friends.
Looking forward to meeting you,
Ulises Alfaro
COVID - 19 UPDATE
Epidemic conditions in Jalisco improved with a significant percent reduction in the rate of infections and hospitalizations, and about 90 percent in cases, remember that the pandemic is not over, authorities asked for the collaboration of citizens to maintain preventive measures.
Still required to wear facial mask, hand sanitizer, washing hands, social distance. Mass traditional posadas, Guadalupe procession, parades, and big social events are limited. Restaurants, Bars, Cafes & Casinos operate in normal hours and capacity.
Lindo mar activities
After a long period of restrictions due to the pandemic, we are happy to have the opportunity to continue some of our activities effective December, such as Yoga and Spanish classes, progressively the authorities are allowing us to take normality in all areas and activities, we will be informing our owners about the activities as they are reincorporated.
LINDO MAR IMPROVEMENTS
La Playita restaurant was refreshed to for winter season, all equipment got preventive maintenance and painted.
QUE PASA AT LA PLAYITA RESTAURANT
Menu got some new additions based on members, chef food and beverage manger suggestions.
Since local authorities gave all the green light to go back to regular business, theme nights are back!
Mama Mia! Pasta night every Tuesday offers a great variety of pastas, live music to create a heaven on earth atmosphere, and extensive wine choices from our Cava for those wine lovers. Burger night! Yummy, yummy, try either Hawaiian, Chicken, Mexican or Veggi Burger, the one and only in Puerto Vallarta “Shrimp and Fish”
Delicious tray of impressive homemade desserts, cakes, pies, ice cream, flan, or a refreshing fruity sorbet!
Ask for the special drink of the day, a fourteen-day menu of special drinks available, make sure you get your drink menu and don’t miss any!
You, your family, and friends are welcome to enjoy our restaurant, let us pamper you!
Most of the Beach Palapas were replaced to provide our members and guests enough shade while suntanning or just hanging on the beach.
Last but not least, Jacuzzi deck has new look, stone floor and new tables makes this corner to look pristine and pleasant to spend the day!
THE ART & MARKET MARINA VALLARTA RETURNS
Due to the health contingency and after a year of not doing it, the Art & Market Marina Vallarta organizers have confirmed that this cultural festival will be back starting this Thursday, October 28th, 2021.
In this way, every Thursday from 6:00 p.m. to 10:00 p.m. during the winter season and until May 2022, the Marina Vallarta malecón will be held at the farmers market that is ideal to enjoy gastronomic delights and buy typical items made handcrafted by local artisans.
“The Art & Market Marina Vallarta keeps a very Mexican and very Vallarta style. This cultural event takes place in a sophisticated environment mixed with all the traditional of a town celebrating the beginning of a very promising high season,” says Antonio García, administrator of the Asociación de Residentes Marina Vallarta, A.C.
The Art & Market Marina Vallarta includes multiple cultural expressions of artisans, merchants, painters, artists, and young people who seek to promote what they do best with their talent and skill.
Local artisans are ready to seduce all those looking for handmade, one-of-a-kind products in Puerto Vallarta.
Every Saturday morning from autumn to spring, the Olas Altas Farmers’ Market takes place at Plaza Lázaro Cárdenas in Colonia Emiliano Zapata. It brings together an interesting bunch of local artisans who showcase all kinds of products at their stands, appealing hundreds of local and foreign visitors.
Without a doubt this is one of the most anticipated ongoing events for the season because it offers the opportunity to purchase unconventional, handmade accessories, organic food, art pieces by independent artistsm, and natural healthcare products.
A Message from The Social Media Committee
For several years now, we have been trying to encourage our owners, as well as all La Playita customers, to post positive reviews on Yelp! and Trip Advisor; we still need everyone’s help with that! Now is not the time to quit, our Social Media Campaign is working! So please, keep posting those reviews!
That’s right, due to all the improvements at La Playita, and the hard work of our staff, we are getting more and more five-star reviews! All the positive reviews move us closer to the top-rated spots on the social media platforms, in which our customers use to sort through all their dining options in Puerto Vallarta. The more five-star reviews we get, the more people see us, bringing more customers to La Playita.
Now the big news …We are working on a brand-new website exclusively for La Playita!
We are hoping to have the site up and running by January 2022. You will be able to see our menu, check our Theme Night schedule, look for specials at the restaurant, and bar. Eventually, you will be able to make reservations and order food to go right on the website as well!
The La Playita website will be linked to the Lindo Mar website, so that you can switch from one to the other seamlessly, with just one click! Thank you all for making La Playita one of Puerto Vallarta’s favorite restaurants!
Yours Truly,
your Social Media Committee
Greetings from Owner Services!
Hello! We are your Owner Services Vacation Specialists, and we are available to assist you in getting the most out of your vacation ownership. 2021 is quickly coming to an end and availability may be limited within your season. We want to remind you to reserve your 2022 owner use week if you haven’t done so already. If you are not planning to travel on your week to Lindo Mar and would like to bank it with an exchange company, make sure you plan early, as all reservations are subject to availability! Please call us to confirm your reservation plans for your week(s), 800-365-6494 ext. 1 or email ownerservices@tradingplaces.com.
Did you know?
In order to bank/deposit a week, most exchange companies (TPI, Interval International, or RCI) require a specific lead time for unrestricted exchange terms. The earlier you deposit the better your chances will be to receive flexibility with your exchange options.
Steps to banking/depositing your week for exchange:
- Call Trading Places International Owner Services department to request a reservation for deposit (Fixed week owners can call for their reservation number).
- Pay your corresponding maintenance fees for the week you want to bank/deposit.
- Contact the exchange company of your choice and give them your Lindo Mar reservation.
Please note: An owner services representative can facilitate your deposit should you elect to use Trading Places Exchange.
- Make sure you receive a confirmation directly from the exchange company in writing confirming your week has been successfully banked/deposited.
If you have any questions on this process or on other options for your week please feel free to contact Owner Services at 800-365-6494, ext. 1 or email ownerservices@tradingplaces.com
How are we Doing?
Your feedback is very important to us! We are always looking for ways to improve our services and your vacation experience. Please let us know how you enjoyed your stay by filling out our online survey; this link is also located at the bottom of the Lindo Mar website.
Share your Stories and Photos!
If you have stories or photos from your adventures at Lindo Mar, we would love to share them with fellow members in the upcoming resort news, please mail them to Martha Corredor at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630 or email droadmin@tradingplaces.com
Please note that if you submit a photo you must fill out the release form. In addition, any photos submitted with visible faces cannot be used unless each person in the picture has provided written consent using the form attached in the previous sentence.
Pre-Arrival Form
We are encouraging all members and guests to fill out a copy of the pre-arrival form a week or more prior to check-in to help us prioritize room cleaning and to expedite the check-in process. You may fill out the check-in form at any time, regardless of your arrival date.
The pre-arrival form is conveniently located on the Overview pageof the Lindo Mar website.
Thank you and see you soon!
Happy Member Comments – Message in a Bottle
“The staff and facilities are great at this resort. And, unlike Nuevo Vallarta, it is not another Miami Beach high rise hotel. I would highly recommend this resort to anyone who wants the weather and scenery of Hawaii at a reasonable price. Every apartment has an unimpeded view of the Pacific Ocean because it is right on the beach”
“We had a wonderful time at the resort! It is low key, no timeshare people pressuring you (we were never approached) food is great, and drinks are strong. The room was perfect with a beautiful view…we even watched whales and dolphins from our balcony. We will be back!”
“Old world Puerto Vallarta with friendly service and quaint surroundings. Lovely view from the patio upstairs, the beach is sandy with many shells to collect and bring home.
The maids do beautiful designs with the towels, toilet paper, tissue, and paper towels every day but Sunday.
Come and enjoy!”
“This was our second visit. Our prior visit was pre-COVID. COVID protocols were excellent this time. Masks were worn by all staff, hand washing was required prior to entering the building, shoe cleansing was required prior to entering, temperatures were checked prior to entering the building, hand sanitizer was available at multiple locations, social distancing was encouraged, and masks are required.
The facility arranged for guests to have the COVID tests prior to return to the USA and to Canada. The tests took place at the resort and were easy - peazy. Payment was made in pesos, prior to the tests, and directly to the lab.
We appreciated this courtesy for guests! Wonderful customer service, daily housekeeping, and Concierge, Maria Elena is so helpful and kind. Love the units with views to enjoy. Well stocked units with a filtered water container. There is air conditioning and tv, but we used neither. Excellent housekeeping.
Units are spacious and there are elevators in addition to stairs. Cabs are available at the entrance... Pool, jacuzzi, plus the bar, and restaurant are on site. The facility sits on a small beach on the ocean. Spectacular! Just an overall terrific place to stay with great customer service, nice units, and amazing views!”
Solicitation of Nominations
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Lindo Mar Adventure Club, Ltd. by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)
If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
Trading Places address
| US Mail: |
Trading Places International
Attn: DRO Admin
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630 |
Summer 2021
President's Message
Dear Lindomar Family,
We are all starting to see faces once again and experience some social freedoms! Alleluia! We have seen Lindomar experience the highs and lows of COVID-19, but overall guests and staff have done very well.
The precautions taken at the resort were extraordinary and executed with professionalism. Thank you, Roberto, and all the Lindomar staff.
We have been very busy getting ready for the second-floor remodel which is underway, and we are a little closer to finishing all the floors. We will decide in September at our budget meeting how we will proceed with floors one and nine. In the meantime, we are working on more updates to our plumbing infrastructure and other important physical building updates.
Thank you all for making our jobs a little easier by paying your maintenance fees and using our restaurant & bar. The restaurant revenue has allowed us to keep fees steady and do the remodel.
The Board of Directors election has been completed and we have a new member, Lisa DeJong. Leaving the Board is David Brusby who has been a big help with his background in construction and he served as Board secretary. Welcome Lisa and best wishes David.
The Board of Directors is very thankful to all our owners for their focus on the election and your continuing support. We all welcome you to communicate with us when we are onsite or via the website under the owners’ corner, owner tools, contact your Board, where you can comment or ask questions.
I am Looking forward to going Lindomar in October Board meeting and again in January for a winter getaway. All the above being said, we made it through Covid at Lindomar very well and all of us, Board of Directors, TPI, onsite staff, are ready to move forward to a great 2021-2022 and beyond.
Best to all of you,
Dennis Lockwood
Board President
Resort Manager’s Message
Hello Members!
At this exact minute, while I am writing this article, remodeling has started at Lindo Mar. Yesterday, Monday, June 21st, was the first day of demolition and there are workers all over the second floor and at Hydropneumatics Room. Rooms were emptied last week by Miguel and the maintenance staff lead by Isidro, the Maintenance Chief who is a COVID-19 survivor from last year.
This year there will be new equipment in the Hydropneumatics Room which will include pumps, heater, compressor, piping and hot and cold-water tanks. Work has already started as was planned to be developed during the demolition weeks of 25 and 26.
The building is closed for two weeks starting week 25 and then after week 26 Lindo Mar will be reopened to guests in week 27.
The restaurant is open during the demolition and we hope it will perform better than last year when in June it was reopened after being closed for two months.
By the way, the restaurant has been making a good profit during March, April and May and will hopefully make a little profit for June as well.
As per the Federal Government, COVID-19 protocols continue to be followed: temperature checking at entrance, hand washing, hand sanitizer placed throughout the building and wearing of masks.
We have been congratulated by the application of COVID-19 protocols and many members and guests have told us that they feel safe while staying with us. We are so glad that we have been able to perform and guarantee the safety of guests and staff as well.
Among all the guests there was only one guest that tested positive for COVID-19 while staying with us. Once we knew it, the protocols for a positive guest were applied and even though we were a little nervous and concerned, everything went well. After the 10 days isolation for that guest, post sanitation of the room and the contents was performed by a local fumigation company that came to take care of the room after the guest tested negative and was able to leave.
On a different subject, I have to tell you, dear members, that I am preparing my retirement date of December 15, 2021. I feel a little awkward to be working out my process for MY RETIREMENT and I am talking about it with the Board and the staff and sometimes I feel that it is not about me, but somebody else...how can you be prepared for this moment? Someone out there with experience about these life events? Of course, I will miss everyone including staff and members, so many years of relationships that I have been so grateful for, so many blessings and lessons learned from wise members, smart and eager to teach.
I remember some of the members that have passed away, that despite being guests and me a Manager, we developed a nice relationship, some like Mr. Walsh, Mr. Gene Dau and wife Marian, Mr. Lester Branch and his wife Marylin, Mr. George Tedford and wife Kay who introduced me to golf, Mr. Pascucci, Mr. Pryzbilo, Mr. Rogee, Mrs. Mc Gee, Mr. Charles Ahlstrom who traveled with me to Guadalajara to extinguish the Bank Trust in 2001, and other members that continue coming to the resort like: Mr. John Gilbert and wife Sarah, Mr. Ted Vrana, Mr. Joe Mc Mahon, Mr. Marshal Block and wife Rose, Mr. and Mrs. Charatz, Miss Wendy Grean, Mr. Lockwood and wife Valentine, Mr. David Brusby and wife Susan, Mr. Roger Denton and wife, Mr. Pepper and wife, Mr. and Mrs. Trent, Mr. Robert Scholz and wife Judy, Mrs. Sandra Wicks and husband Bruce, Mr. Riccardi and wife, Mr. Poul Hansen and wife Judy, Mr. Henry and Joan Adamowitz, Mr. Zirkle and Mrs. Sally Fernandez, Mr. Leon Shell and wife, those are the names that came to my mind at this moment and I apologize if I forgot some, but believe me members, Lindo Mar has been a real blessing for Roberto Chavez and family.
My plan is to become a member after my retirement and own two floating weeks during the summertime so that I may continue coming to inspect and be sure while staying at Lindo Mar that you are being taken care of at your home away from home, the beautiful Lindo Mar Resort.
God bless Lindo Mar, God bless you all, readers of this article. We, my family and I, thank you for all these wonderful years past.
Hasta pronto!
Roberto Chavez
Lindo Mar Manager (1998-2021)
Treasurer’s Report
June 2021
This report covers the period January through May 31, 2021. After a very challenging year during most of 2020 and early this year, your Lindo Mar Resort is experiencing an expected and much welcomed return to normalcy. Through May 2021 we are operating with a surplus of $34,076 of actual revenues over actual expenditures and a favorable variance to budget of $487. Our budget was based on a US dollar to Mexican peso exchange rate of 20.5 which is slightly above the current exchange rate as of this writing.
Resort occupancy rates are returning to normal and our popular La Playita Restaurant is returning to profitability, due in part to increasing usage by locals. We are now entering the low season and will likely see significantly reduced revenues until high season during October through December. To generate revenue and promote usage during the low season, your Board of Directors and Trading Places International initiated a “500 Club” through which one-bedroom units are being made available between June 1 and September 30, 2021 for rental at $500 per week or for outright purchase at $1,000. Two-bedroom units are also available at a slightly higher rate. Check the Lindo Mar website for details!
Despite financial challenges brought about because of COVID-19, the Board decided to continue funding for unit remodeling, but at a reduced level to maintain a healthy balance of funds for emergencies during the pandemic. As of this writing, all the second-floor units are being upgraded over the next few months. When completed this summer we will have funded remodeling of floors 2 through 8 and expect to have sufficient funds to proceed with the remaining floors next year. We have also significantly upgraded the common area spa and the private spa in unit 104, replaced the roof/ceiling on floor 9, and are currently upgrading the water delivery system to the entire building which will addresses upper floor water pressure and hot water delivery. I anticipate you will be very impressed with the many improvements funded since you previously visited Lindo Mar! Once you arrive you will also be pleased to see management is continuing safety COVID-19 protocols above and beyond those required. Hope to see you there when I next visit in October.
Respectfully submitted,
Chuck Meacham
Treasurer
Staff Spotlight
My Name is Abraham Yire Ante
I am 25 years old, I studied Administration at University in Puerto Vallarta, specialty in finances.
I have worked as a waiter, worked in Subway for 1 year, and I oversaw General Storage in Velas Vallarta Hotel for almost 2 years. I handle efficiently Word and Excel. I was born in Puerto Vallarta. I live with my parents Noah and Armida, and my brother Efraim.
At Lindo Mar I am in charge of Storage and assist with all related to Purchasing department. In the time that I have been working at Lindomar, I discovered that this is a great place to work at with great work ambiance.
Welcome Lisa DeJong!
Hello Lindo Mar Friends!
Thank you for the opportunity to serve on the Board of Directors of Lindo Mar. I sincerely appreciate the support of the membership and I pledge to be a listener and a voice of the community.
It's an honor to join a dedicated team of directors that are passionate about the success of Lindo Mar. Dennis Lockwood, Chuck Mecham, Roger Denton and Sandra Erickson have invested countless hours in guiding the Lindo Mar leadership and our partners at Trading Places to successfully navigate the pandemic. I would also like to thank Dave Brusby for his years of dedication and leadership in the success of Lindo Mar.
A friend once said to me; " life is change and growth is optional". We are facing unprecedented change in the world and yet the future of Lindo Mar is as bright as the sun that shines on Conchas Chinas Beach. Together we are able to overcome the obstacles presented by the pandemic and move forward toward a successful future.
Best to all and I look forward to seeing you at Lindo Mar!
Lisa DeJong
Election Results
The 2021 Board election polls have closed. Thank you to the members who ran this year and to everyone who turned in their ballots! Two of the three incumbents – Roger Denton and Dennis Lockwood – have been re-elected to serve another two-year term on the Board and Lisa DeJong has been elected to the third open seat for a two-year term. Congratulations to Roger, Lisa, and Dennis!
2021 ballot count
| David Brusby |
354 |
| Roger Denton |
464 |
| Dennis Lockwood |
694 |
| R. Douglas Zirkle |
102 |
| Wilson Stewart |
90 |
| Lisa DeJong |
397 |
| Giancarlo Accettullo |
355 |
| Write-Ins: |
|
| Laura Ralston |
4 |
| Steve Ralston |
5 |
La Playita Needs your Help
Hello Lindo Mar Members!
We have been trying to get our members and guests interested in posting reviews and information about our lovely restaurant on social media for several years. Did you know La Playita has its own page on Yelp and TripAdvisor! We have set up and maintain these pages to create a “Social Media Buzz” that helps promote our restaurant, which in turn means more customers, which in turn means lower maintenance fees! That’s right, the more profit our restaurant makes the better off we are financially; these funds have a direct impact on how much we pay in annual dues.
Here’s how it works: The more 5-star reviews we get the closer we get to a “#1 Rating” and the more people will want to visit our restaurant!
If you are a Yelp! or TripAdvisor member please post a review about your last visit to La Playita. Even if you last visit was last season you can still post now! If you are not currently connected to either of these services, it’s easy to join and post reviews. Being a member will provide you with a list of restaurants that other members have tried so that you can read reviews and choose a restaurant anywhere in the world, not a bad deal for a small investment of your time!
You may join TripAdvisor or Yelp! from your phone of computer, read and post reviews for restaurants you have tried (or want to try), help us promote La Playita, and save money on your annual maintenance fees.
Thank you!
Lindo Mar Social Media Committee
Greetings from Owner Services!
Hello! We are your Owner Services Vacation Specialists, and we are available to assist you in getting the most out of your vacation ownership. 2021 is quickly coming to an end and availability may be limited within your season. We want to remind you to reserve your 2022 owner use week if you haven’t done so already. If you are not planning to travel on your week to Lindo Mar and would like to bank it with an exchange company, make sure you plan early, as all reservations are subject to availability! Please call us to confirm your reservation plans for your week(s), 800-365-6494 ext. 1 or email ownerservices@tradingplaces.com.
Did you know?
In order to bank/deposit a week, most exchange companies (TPI, Interval International, or RCI) require a specific lead time for unrestricted exchange terms. The earlier you deposit the better your chances will be to receive flexibility with your exchange options.
Steps to banking/depositing your week for exchange:
- Call Trading Places International Owner Services department to request a reservation for deposit (Fixed week owners can call for their reservation number).
- Pay your corresponding maintenance fees for the week you want to bank/deposit.
- Contact the exchange company of your choice and give them your Lindo Mar reservation.
Please note: An owner services representative can facilitate your deposit should you elect to use Trading Places Exchange.
- Make sure you receive a confirmation directly from the exchange company in writing confirming your week has been successfully banked/deposited.
If you have any questions on this process or on other options for your week please feel free to contact Owner Services at 800-365-6494, ext. 1 or email ownerservices@tradingplaces.com
How are we Doing?
Your feedback is very important to us! We are always looking for ways to improve our services and your vacation experience. Please let us know how you enjoyed your stay by filling out our online survey; this link is also located at the bottom of the Lindo Mar website.
Share your Stories and Photos!
If you have stories or photos from your adventures at Lindo Mar, we would love to share them with fellow members in the upcoming resort news, please mail them to Heather White at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630 or email droadmin@tradingplaces.com
Please note that if you submit a photo you must fill out the release form. In addition, any photos submitted with visible faces cannot be used unless each person in the picture has provided written consent using the form attached in the previous sentence.
Pre-Arrival Form
We are encouraging all members and guests to fill out a copy of the pre-arrival form a week or more prior to check-in to help us prioritize room cleaning and to expedite the check-in process. You may fill out the check-in form at any time, regardless of your arrival date.
The pre-arrival form is conveniently located on the Overview pageof the Lindo Mar website.
Thank you and see you soon!
Messages in a Bottle
"Always a little piece of paradise
As with many owners, it had been quite some time since i had the opportunity to come to PV and spend time at my favorite place in the world! It was wonderful to see so see so many of the staff still here from years done by and the fact that they greet you like a long-lost brother. You just don't find that sort of warm and fuzzy at many of the larger hotels.
We specifically came down to celebrate my wife's big birthday on the 14th, knowing that I could be sure that the staff at LM would make it an even more special occasion, and of course I wasn't wrong. We've eaten at La Playita on many occasions over the last 2 weeks and have never been disappointed with the quality of the food. The Pasta night and the burger night were also good as a change from the regular menu.
The room (804) was, of course, incredible, I’ll never tire of that view!
Particular kudos to Claudia and Manuel on the front desk, for their ability to always have a smile and an answer to your question Pablo - Restaurant manager, he and his staff mage my wife's birthday very memorable with an enormous cake! Special mentions to Raul, Alejandra, Faustino for their service in the restaurant and Patricio, Isadoro and Abraham for their incredible Mixology talents. We were sorry to see that Eduardo was no longer at LM, you could always count on him to be scooting around the pool and beach at Happy hour! Veronica - for her helpful hands to relieve the stress of our 'other lives'. Ivan - Always a happy smile with a towel in one hand and a sun lounger in the other. Maria Elana, she Is probably LM's greatest asset, have any of us, ever met a more helpful and genuine concierge on their travels around the world, I know I haven't! She also ordered me the most beautiful flowers for my wife's birthday. And of course, the rest of the staff who work tirelessly in the background to make LM our home from home for those 2 short weeks a year.
If I had one gripe this year it would be the quality of the Wi-Fi, even in common areas the signal was patchy at best, in my room it was almost non-existent at times. I know we don't need to be on our phones all day in paradise, but in the world, we live in a good internet connection would be a real nice to have.
In closing, the reasons we all come back to Puerto Vallarta from far flung parts of North America are endless, but I think more than anything we all come back to see the 'family' that is Lindo Mar!"
- (TripAdvisor)
"Always a little piece of paradise
This was our second visit. Our prior visit was pre-COVID. COVID protocols were excellent this time. Masks were worn by all staff, hand washing was required prior to entering the building, shoe cleansing was required prior to entering, temperatures were checked prior to entering the building, hand sanitizer was available at multiple locations, social distancing was encouraged, and masks are required. The facility arranged for guests to have the COVID tests prior to return to the USA and to Canada. The tests took place at the resort and were eazy- peazy. Payment was made, in pesos, prior to the tests and directly to the lab. We appreciated this courtesy for guests!
Wonderful Customer Service. Daily housekeeping. Concierge Maria Elena is so helpful and kind. Love the units with views to enjoy. Well stocked units with a filtered water container. There is air conditioning and TV, but we used neither. Excellent housekeeping. Units are spacious and there are elevators in addition to stairs. Cabs are available at the entrance. Pool and jacuzzi on site plus the bar and restaurant are on site. The facility sits on a small beach and the ocean. Spectacular! Just an overall terrific place to stay with great customer service, nice units, and amazing view!"
- (TripAdvisor)
Thank you to everyone who has submitted a TripAdvisor review. Due to the great reviews we receive, we have once again received TripAdvisor’s special award, the Traveler’s Choice Award for 2020 (formerly known as the Certificate of Excellence). Every review counts! If you have a moment, we would greatly appreciate you taking the time to write one too!
Solicitation of Nominations
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Lindo Mar Adventure Club, Ltd. by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)
If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
Trading Places address
| US Mail: |
Trading Places International
Attn: DRO Admin
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630 |
Winter 2020
President's Message
Hello fellow Lindo Mar Owners,
We feel the chill in the air here in Minnesota! It is time to prepare for the winter and that includes getting ready to get flights, travel to the Twin Cities of Minneapolis – St. Paul and then off to our wonderful get away in Puerto Vallarta, LINDO MAR!
One of the first things we say to each other these days is “have you been healthy!” Hopefully COVID-19 dissipates, and we can eventually get back to normal.
Lindo Mar is open, and we are excited to see owners returning to our Mexican casa. The Board of Directors held its fall board meeting at Lindo Mar and via Zoom video conference. We had two Directors on-site and three Directors attending by Zoom. We typically hold meetings two separate days. The first day we review the 2021 financial budget and the second day we hold our board meeting.
After reviewing the budget, the Board decided to continue to fund the reserves which are very good. We recognize that all or most of you will pay your maintenance fees, but the caveat is that there is a possibility that you may not come to the resort for many reasons. We appreciate you paying your maintenance fees and visiting the resort. Our success is predicated on the collection of your maintenance fees and your support of the resort through propinas to the staff and the use of the restaurant.
Your Board decides the ongoing normal expenses and the wish list of making commitments to invest funds in the continued remodel and to what extent. Your Board has made the conscious decision to wait and see how the next three and a half months perform before we make a decision about what will be completed in 2021. This was a huge discussion and we decided to raise maintenance fees to have monies to assure our continued financial security. Your Board will decide on further remodeling plans for 2021 next February, when the Board meets via video conferencing or perhaps sooner if we see great financial improvements.
We had 50% occupancy the week we were having the meeting and the restaurant was busy; those are great signs and we were encouraged by what we saw. Obviously, we need more business but overall, we are doing very well and so is our staff. The resort is ready for you in all ways. Be confident that the precautions and the preparations that have and are being taken are outstanding. I know you will be pleased with the condition of Lindo Mar.
We have made so many wonderful changes to the infrastructure at Lindo Mar. We are so blessed to have great staff and owners so that we are headed for even better things in the future.
Please be safe, via con Dios,
On behalf of the Board of Directors,
Dennis Lockwood,
Board President
Resort Manager’s Message
Hello Dear Members!
Here we are again with another opportunity to get in touch with you, and keep you up to date on the latest activities and news about your beautiful home Lindo Mar.
Well, as you know, the pandemic has changed our lives dramatically. We opened Lindo Mar on June 6th, after being closed all of April and May, and we are following all of the protocols requested by Jalisco and the Federal Government.
We, the staff, attended a 3-day seminar where we trained on a wide variety of sanitation and safety measures to prevent the spread of COVID-19. Many of us participated in the seminar online versus in person. The seminar reviewed actions that could be taken to prevent the spread, recommendations for how to safely return to work, and caring for the elderly who are more suspectable. We received certificates from Social Security and the Federal Government. Every department adapted quickly, applying what they had learned in the seminars, and implementing all of the measures as required. On October 23rd, a Federal Inspector visited us to inspect our procedures to ensure that we were following all of the proper safety protocols. The inspector informed us that we passed with an excellent rating.
I also wanted to inform you about one of the latest projects that was accomplished during this year´s low season. From June to October, the penthouse (901 and 902) roofs were remodeled along with the spas. Both the general spa by the pool area and the spa in unit 104 were remodeled.
Many of our members have called to let us know that they will not be coming down to visit their home away from home. Of course, we will miss each of you who won’t be coming down, but we understand your decision. We want everyone to be safe and healthy and we look forward to seeing you come back soon.
In the meantime, our weekly occupancy has remained a bit low, but the restaurant has been getting more and more clients every month. We believe that restaurant guests have increased because we are an open-air restaurant and people feel safe and secure dining here.
We hope to have you back here soon and we wish you good health and financial well-being.
Viva Lindomar!
Roberto Chavez
General Manager
Treasurer’s Report
November 2020
Financially speaking, COVID-19 related impacts finally caught up with Lindo Mar during September. This is the first time during my tenure as your Treasurer that we have run a deficit, rather than a surplus, for the year to date: $-17,000 as of September 30th. As we close the 2020 season, I am hopeful that income during the October through December high occupancy period will help move us toward profitability by yearend. If not, we will have to cover shortfalls by using our prior year surplus of about $100,000.
After 5 years with no maintenance fee increases, the Board thought it prudent to increase the annual maintenance fee for 2021 by 4%. For a 1-bedroom unit this amounts to an additional $25.00. Our 2021 budget uses an exchange rate of 20.5 pesos per US dollar as compared to 19 pesos/dollar last year. The current exchange rate is 21.3. Our resort management staff has also reduced budgeted expenses for 2021.
Floors 3, 4, 5, 6, 7, and 8 have been totally remodeled. We had planned on remodeling the remaining floors 1, 2, and 9 this last summer but Mexican COVID-19 related restrictions closed some construction material suppliers so the last of our remodeling efforts have been pushed back. We were, however, able to obtain roofing tiles and have replaced the 9th floor roof beams and tiles. Additionally, we fully remodeled the common area spa and the spa in unit 104. We currently have about $600,000 remaining in our replacement reserves account. At our spring Board meeting, we will decide the extent to which we can complete the remodeling effort based upon cost, material availability, and COVID-19 impacts.
I am now at Lindo Mar and am pleased to report that my flight on Alaska Airlines was very comfortable and safe. Also, our resort is exercising safety protocols above and beyond those required and I feel sufficiently secure here that I plan to return again in January. Hope to see you then!
Lastly, I want to again thank those 121 owners who donated a total of approximately $24,000 to our dedicated Lindo Mar staff to replace lost tip income and help them through this pandemic. Those funds were distributed and were received with great appreciation by your hard-working staff.
Respectfully submitted,
Chuck Meacham
Treasurer
You may find a copy of the 2019 financial review under your Owner’s Corner (Important Documents>Financial Review) or by clicking here: Financial Summary
My Trip to Lindo Mar
By: Chuck Meacham
With some trepidation, my wife, Charli, and I left home in Gig Harbor, WA, bound for Lindo Mar in late October 2020. COVID-19 news was not good but was better for Puerto Vallarta than at home. The research I had done convinced me that the airport and air travel was very safe—and it was! There were not many people in the airport, and everyone had masks at a minimum and some also had face shields and gloves. It was the same on our 4-hour Alaska Air direct flight to Puerto Vallarta. There were not many people at the Puerto Vallarta airport either and progressing through customs and inspection took about 10 minutes. We successfully navigated the gauntlet of masked sales people, maintaining safe distancing to a limited degree. Sadly, there were no senoritas handing out complimentary little cups of margaritas this trip. The trip to Lindo Mar was pleasant with our masked taxi driver who even had his air conditioning on.
Upon arriving at Lindo Mar, we were greeted with a temperature check, hand sanitizer, a foot cleaning mat and the always gracious staff. Our luggage was also misted with a sanitizing spray. All the staff that greeted us were fully masked. Once safely ensconced in our newly remodeled room on the 4th floor, off came the masks, off came the travel clothes, on came the shorts, and onto the balcony we went—there is nothing like that ocean view and warm breeze to quiet the soul. Shortly thereafter a fresh margarita down at La Playita restaurant, a shared a plate of enchiladas verde, coupled with the pleasant ocean breeze completed the transition. Despite the warm weather the entire wait-staff in the restaurant, bartenders, etc. all wore masks the entire time we were there, and it has been that way for a week. We were impressed, as you will be when you venture south!
Welcome Daniel Garza
TPI is pleased to announce that Daniel Garza will serve as your new Director of Resort Operations. Daniel first began his career with VRI in July of 1996 and has worked his way from an Activities Assistant to a General Manager and a Director of Resort Operation for VRI Americas. He has grown up in the business of vacation ownership and has experienced every level of service a resort requires. He is a third generation Mexican American who speaks and writes both Spanish and English fluently.
Daniel looks forward to the opportunity to work with your onsite management and your Board of Directors and is committed to doing his best for your “home away from home.”
2021 Maintenance Fees
At the October budget board meeting, your board of directors approved the 2021 budget with a 4% increase to the maintenance fees. Your maintenance fee billing statements have been mailed and you should be receiving them shortly. A copy of the new fees can also be found by visiting your Owners Corner and going to the Assessment Fees tab. A copy has also been put below:
maintenance fee chart
| Room Type |
Maintenance Fees |
| 1-Bedroom |
$652.00 |
| 2-Bedroom Standard |
$813.00 |
| 2-Bedroom Deluxe |
$865.00 |
| 2-Bedroom Loft |
$1140.00 |
| 2-Bedroom Penthouse |
$1140.00 |
| 3-Bedroom Deluxe |
$1072.00 |
| 3-Bedroom Penthouse |
$1243.00 |
La Playita Needs your Help
Hello Lindo Mar Members!
We have been trying to get our members and guests interested in posting reviews and information about our lovely restaurant on social media for several years. Did you know La Playita has its own page on Yelp! and TripAdvisor? We have set up and maintain these pages to create a “Social Media Buzz” that helps promote our restaurant, which in turn means more customers, which in turn means lower maintenance fees! That’s right, the more profit our restaurant makes the better off we are financially; these funds have a direct impact on how much we pay in annual dues.
Here’s how it works: The more 5-star reviews we get the closer we get to a “#1 Rating” and the more people will want to visit our restaurant!
If you are a Yelp! or TripAdvisor member please post a review about your last visit to La Playita. Even if you last visit was last season you can still post now! If you are not currently connected to either of these services, it’s easy to join and post reviews. Being a member will provide you with a list of restaurants that other members have tried so that you can read reviews and choose a restaurant anywhere in the world; not a bad deal for a small investment of your time!
You may join TripAdvisor or Yelp! from your phone or computer, read and post reviews for restaurants you have tried (or want to try), help us promote La Playita, and save money on your annual maintenance fees.
Thank you!
Lindo Mar Social Media Committee
Roofs
Spas
Pool Repairs
Greetings from Owner Services!
Hello! We are your Owner Services Vacation Specialists and we are available to assist you in getting the most out of your vacation ownership. 2020 is quickly coming to an end and availability may be limited within your season. We want to remind you to reserve your 2021 owner use week if you haven’t done so already. If you are not planning to travel on your week to Lindo Mar and would like to bank it with an exchange company, make sure you plan early, as all reservations are subject to availability! Please call us to confirm your reservation plans for your week(s), 800-365-6494 ext. 1 or email ownerservices@tradingplaces.com.
Did you know?
In order to bank/deposit a week, most exchange companies (TPI, Interval International, or RCI) require a specific lead time for unrestricted exchange terms. The earlier you deposit the better your chances will be to receive flexibility with your exchange options.
Steps to banking/depositing your week for exchange:
- Call Trading Places International Owner Services department to request a reservation for deposit (Fixed week owners can call for their reservation number).
- Pay your corresponding maintenance fees for the week you want to bank/deposit
- Contact the exchange company of your choice and give them your Lindo Mar reservation
Please note: An owner services representative can facilitate your deposit should you elect to use Trading Places Exchange.
- Make sure you receive a confirmation directly from the exchange company in writing confirming your week has been successfully banked/deposited.
If you have any questions on this process or on other options for your week please feel free to contact Owner Services at 800-365-6494, ext. 1 or email ownerservices@tradingplaces.com
How are we Doing?
Your feedback is very important to us! We are always looking for ways to improve our services and your vacation experience. Please let us know how you enjoyed your stay by filling out our online survey located on the bottom of the Lindo Mar website or by clicking on the how are we doing button below.
Share your Stories and Photos!
If you have stories or photos from your adventures at Lindo Mar, we would love to share them with fellow members in the upcoming resort news, please mail them to Casey Clayson at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630 or email droadmin@tradingplaces.com
Please note that if you submit a photo you must fill out the release form here. In addition, any photos submitted with visible faces cannot be used unless each person in the picture has provided written consent using the form attached in the previous sentence.
Pre-Arrival Form
We are encouraging all members and guests to fill out a copy of the pre-arrival form a week or more prior to check-in to help us prioritize room cleaning and to expedite the check-in process. You may fill out the check-in form at any time, regardless of your arrival date.
The pre-arrival form is conveniently located on both the Overview page and the main page of the Owners Corners of the Lindo Mar website: Here
Thank you and see you soon!
Lindo Mar Resort Staff
Messages in a Bottle
"A hidden gem just beyond downtown PV
We just spent a fantastic week in the Lindo Mar Resort, which is perfectly located for quickly accessing downtown PV. It was our first visit to the resort, which we selected through an Interval International exchange. The resort is quaint and older, but the rooms have been renovated in recent years. Our understanding is that the entire resort (i.e., three remaining floors out of eight) will have been renovated by the end of the summer in 2020. We stayed in a renovated room on the 6th floor. Our room was well appointed and very clean. Even though we purchased bottled water, the room came equipped with its own bottled water tank and dispenser. The view was beyond amazing, and we began each day by immediately pulling back the shades to enjoy it. The staff (including Claudia, Marco, Maria Elena and Joel) was fantastic. Our sole disappointment was that Interval International told us that the individual units had their own separate laundry units, but that information was incorrect. We would definitely visit the resort again.”
- wsmojo (TripAdvisor))
Thank you to everyone who has submitted a TripAdvisor review. Due to the great reviews we receive, we have once again received TripAdvisor’s special award, the Traveler’s Choice Award for 2020 (formerly known as the Certificate of Excellence). Every review counts! If you have a moment, we would greatly appreciate you taking the time to write one too!
Solicitation of Nominations
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Lindo Mar Adventure Club, Ltd. by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)
If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
Trading Places address
| US Mail: |
Trading Places International
Attn: DRO Admin
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630 |
Spring 2020
President's Message
Dear Lindo Mar Owners,
Times change, and surprise issues arise. This is my third version of the president’s message since our February telephonic board meeting. At that time, we were concerned about the direction of the exchange rate between the dollar and the peso. We budgeted for this year at 19 pesos to the dollar and just before our meeting the exchange rate had dipped below 19. In early March, the exchange rate went up to 20 to the dollar, so we were breathing more easily about our budget, but the sudden emergence of the coronavirus turned everything upside down. As I am revising the president’s message in late April, the resort is closed, along with virtually everything else in Puerto Vallarta and much of the rest of the world. Our members, who are mostly Canadian or US citizens were told to go home and not do any international travel. What does that mean for our resort?
Obviously, we are always concerned about people’s health, be they members, staff, management or guests, but now we are facing some severe economic impacts of the virus. If members can’t or don’t come to use their time at Lindo Mar, the staff will not get their tips, and the association will not get that very important restaurant income. Our restaurant income, which allows us to keep our maintenance fees low, is taking a big hit, since the restaurant, along with all of the restaurants in Puerto Vallarta has been ordered to close. We haven’t had to increase the maintenance fees for 5 years, so it is to be expected that there would eventually be at least a small increase, but many people are now suffering terrible financial impacts, to say nothing of the health impacts of the pandemic. If we have to raise the maintenance fees, what will that do to our membership? You can see the problems are significant and there are no easy answers.
Hopefully, by the time maintenance fees are due again the worst of the pandemic will be over, but at our mid-March emergency meeting, the board took the prudent step to scale back Phase 3 of the remodel to just Floors 1 and 2 and the penthouse roofs which are leaking badly. The board was actually on a two-hour conference call making a variety of decisions and came out to find out about the new order to Americans and Canadians to go home or stay put indefinitely. That was certainly a shock! Asael Sandoval, our director of resort operations, and our general manager, Roberto Chavez, immediately went work to reduce our expenses and try to mitigate the damage to our staff.
As they say on the television commercials, “but wait, there’s more.” Things have gotten even worse and we are now not sure it will be possible to do any of the Phase 3 remodel this summer. Even if construction is again permitted by the government, we don’t know if it is prudent to use our funds for that purpose, given the current uncertainties. We just had another emergency board teleconference and will hold another one in early May.
Even though we finished 2019 in a good financial position, because of drastically changed circumstances, we had already decided to forego some of the other projects we were contemplating, such as rebuilding the spas and replacing the pool deck. We also need to repair the restaurant roof, which has some significant leaks that are bothersome when it rains. We now have a signed restaurant lease that gives us 8 years, so we want to go forward with remodeling the bar and restaurant, as funds are available and the future appears more certain. We’ll keep you informed about all of this in future e-blasts but, for the present, our focus is on whether or not to do any of the Phase 3 remodel this summer.
Apart from our present problems, an issue that periodically arises during the months when members are booking floating weeks for high season is that many years ago, when the association was first formed, the board discovered that for some weeks in high season, particularly for two-bedroom deluxe units, almost all of the units had been sold, leaving little opportunity for floating week members to book their desired week. When that issue was discovered, the board adopted a policy limiting the sale of fixed weeks in any given unit category to 50%. Unfortunately for floating week owners, there is nothing the board can do to bring those oversold weeks into compliance with the policy unless the association takes back one of those fixed weeks and can “un-fix” it. Here is the list of oversold two-bedroom deluxe weeks: Week 2 – 4 sold, Week 3 - 4 sold, Week 5 – 4 sold, Week 6 – 5 sold, Week 8 – 4 sold, Week 9 – 5 sold, Week 12 – 4 sold, Week 51 – 5 sold, Week 52 – 5 sold. I realize this information won’t resolve your frustration at not being able to reserve your desired week, but at least you now have “the facts” of the situation.
Since this message will arrive about the time ballots go out for the 2020 board election, I want to encourage you read the qualifications of the candidates and be sure to vote. After 11 years on the board, I have decided not to run for re-election, so there is an open seat for you to vote on. Fortunately, there are several excellent candidates who have submitted their names for the seat on the board that I am vacating. It has been my pleasure to serve on the board all of these years and, in the process, get to know so many of our members. Especially in this uncertain time, I wish you all health and a safe return to Lindo Mar in the near future.
To end this message on a fun note, I want to tell you about my experience living in unit 406 for three weeks last fall. Unit 406 is partially behind our big, beautiful rubber tree (the one that almost died some years ago from a termite infestation). Some owners and guests are annoyed because their ocean view is obscured by the tree, but looking at that tree and the neighboring palm tree I was able to get these pictures of an adult yellow-crowned night heron and a juvenile. When I was there in November the whole family of two adults and two juveniles lived in the rubber tree. I hope you will get a smile from seeing these pictures and thinking about your next visit to Lindo Mar.
Sandra Wicks
Board President
Resort Manager’s Message
Hello Dear Members!
At the time I am writing this message, I am at home. I took the computer from my office at Lindo Mar and set it up at home so that I could continue my work.
I have been working, attending meetings with your Board and communicating with staff and department heads. Of course, there are a few items that require my signature and I either make a quick trip to Lindo Mar or someone drops by my home for whatever is needed.
We sadly closed Lindo Mar on April 4th, following orders given by the federal government. Previously, we had been informed the closure would remain in effect until April 30th; however, it has now been extended to May 31st. If things go well, the government may allow us to open up on June 1st.
The Board decided to pay out the staff salaries in full for the month of April. All of our staff is very thankful.
As of today, April 29th, Mexico is in phase 3 of the contagion. The number of COVID-19 cases is expected to peak between May 8th to the 12th. Following the peak, some states that have low contagion might be able to re-open.
Mexico, like many other countries have seen the spread of COVID-19 more rampant in bigger cities and not smaller cities. Puerto Vallarta, at the moment that I am writing to you, has had 46 confirmed cases of COVID-19. 18 of the cases have recovered and 5 have died.
Puerto Vallartans have been staying home, isolating themselves, and obeying the authorities. It is expected that Puerto Vallarta will open back up at the latest, by the middle of June. Everyone has implemented new sanitary precautions as a result of this pandemic. At Lindo Mar, we have procedures for cleaning, and we will be providing all staff with new safety accessories like masks. Our world has changed so dramatically and so short a time. You, my dear members, are greatly missed and we hope to see you soon.
Please stay well, and we look forward to welcoming back to your home Lindo Mar. We are waiting for you!
Viva Lindomar!
Roberto Chavez
General Manager
Financial Report
Despite complications associated with the Coronavirus, our current Lindo Mar financial condition remains stable, to date. Closure of the resort and the restaurant/bar has the potential to challenge our financial position for the remainder of the year, depending on U.S./ Mexican government policies and how long both local and our members north of the border stay away.
We are in serious discussions regarding the feasibility of proceeding this year with our previous remodeling plan for the last of the remaining floors to be remodeled (1, 2, and 9). Our reserve fund is healthy, but due to an abundance of caution associated with current government restrictions on construction activities and potential reduction of revenue from the restaurant/bar and rental of units due to the Coronavirus, we are reluctant to proceed until we have a better understanding of how we will operate for the remainder of the year, and perhaps beyond. No decision has been made as of this writing.
While your Board of Directors and our Lindo Mar management team have been very effective in controlling income and expenses associated with resort operations and remodeled floors (3, 4, 5, 6, 7, and 8), we have also benefited significantly by a very favorable peso/dollar exchange rate over the last few years. As of this writing, the current exchange rate is quite favorable at 24 pesos per US Dollar and 17 pesos to the Canadian Dollar. This is the fifth year in a row your Board successfully budgeted operations with no maintenance fee increases. There is too much uncertainty to know about next year. It is possible that after 5 years of no increases, a modest maintenance fee increase may be needed in 2021—yet to be determined.
I also want to take this opportunity to thank those members who have already contributed to our Lindo Mar employee assistance fund. We have a phenomenal staff that over the years has become family to many of us. As you know, wages are low in Mexico and many depend on our gratuities to make ends meet. When at the resort we can reward their services in person. During this resort closure we can acknowledge these fine folks with a financial donation and I humbly ask you to consider such if you are in a personal position to do so.
Chuck Meacham
Treasurer
Lindo Mar Employee Assistance Fund
Many of the staff members depend on owners being on-site to supplement their income. Members and Guests are wonderful about showing their appreciation for the staff by tipping them for excellent service. For this reason, the Board has approved setting a procedure to create a fund for the employees that will be used to help subsidize lost income.
If you would like to support the on-site team, you can donate by sending a check to Trading Places International noting on the memo line: Lindo Mar Employee Fund.
Send checks to the following address:
Trading Places International
Attention: Luis Moran
25510 Commercentre Dr. Ste. 100
Lake Forest, CA 92630
Thank you for supporting our staff and be safe.
Staff Spotlight
Hello Lindo Mar Members,
My name is Jorge Gomez Anzo and I just started to work at Lindo Mar 2 months ago. I am in charge of purchasing for all of the departments at Lindo Mar.
I am an animal lover. I am also a human being with a strong passion for life, and I enjoy every moment of life. I was born in 1970 in Acapulco Guerrero. I graduated from University of Guadalajara where I got my CPA. I came to Puerto Vallarta in 2013 and I love it. I hope Lindo Mar will be another chance for me to keep enjoying life in this beautiful city.
At your servicez
Jorge Gomez A.
Board of Directors
Back Row (left to right): Roger Denton, Dave Brusby, Dennis Lockwood
Front Row: (left to right): Sandra Wicks, Chuck Meacham
Greetings from Owner Services!
Hello! We are your Owner Services Vacation Specialists and we are available to assist you in getting the most out of your vacation ownership. We want to remind you to reserve your 2020 owner use week if you haven’t done so already. If you are not planning to travel on your week to Lindo Mar and would like to bank it with an exchange company, make sure you plan early, as all reservations are subject to availability! Please call us to confirm your reservation plans for your week(s), 800-365-6494 ext. 1 or email ownerservices@tradingplaces.com.
Did you know?
In order to bank/deposit a week, most exchange companies (TPI, Interval International, or RCI) require a specific lead time for unrestricted exchange terms. The earlier you deposit the better your chances will be to receive flexibility with your exchange options.
Steps to banking/depositing your week for exchange:
- Call Trading Places International Owner Services department to request a reservation for deposit (Fixed week owners can call for their reservation number).
- Pay your corresponding maintenance fees for the week you want to bank/deposit
- Contact the exchange company of your choice and give them your Lindo Mar reservation
Please note: An owner services representative can facilitate your deposit should you elect to use Trading Places Exchange.
- Make sure you receive a confirmation directly from the exchange company in writing confirming your week has been successfully banked/deposited.
If you have any questions on this process or on other options for your week please feel free to contact Owner Services at 800-365-6494, ext. 1 or email ownerservices@tradingplaces.com
How are we Doing?
Your feedback is very important to us! We are always looking for ways to improve our services and your vacation experience. Please let us know how you enjoyed your stay by filling out our online survey located on the bottom of the Lindo Mar website or by clicking on the how are we doing button below.
Share your Stories and Photos!
If you have stories or photos from your adventures at Lindo Mar, we would love to share them with fellow members in the upcoming resort news, please mail them to Casey Clayson at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630 or email casey.clayson@tradingplaces.com
Please note that if you submit a photo you must fill out the release form here. In addition, any photos submitted with visible faces cannot be used unless each person in the picture has provided written consent using the form attached in the previous sentence.
Pre-Arrival Form
We are encouraging all members and guests to fill out a copy of the pre-arrival form a week or more prior to check-in to help us prioritize room cleaning and to expedite the check-in process. You may fill out the check-in form at any time, regardless of your arrival date.
The pre-arrival form is conveniently located on both the Overview page and the main page of the Owners Corners of the Lindo Mar website: Here
Thank you and see you soon!
Lindo Mar Resort Staff
Messages in a Bottle
Special thanks to Maria
My husband and I stayed here for a week over New Years. It feels like old PV and we had a very nice stay. Our 1-bedroom unit was large, comfortable and recently remodeled with a very nice ocean view. The restaurant is old fashioned, inexpensive and quite good. The best part was the staff...all were great especially Maria Elena who made countless phone calls for us, really know the city and gave excellent recommendations never looking bothered by our many questions
-ConnieLongBeach (TripAdvisor)
A hidden gem just beyond downtown PV
We just spent a fantastic week in the Lindo Mar Resort, which is perfectly located for quickly accessing downtown PV. It was our first visit to the resort, which we selected through an Interval International exchange. The resort is quaint and older, but the rooms have been renovated in recent years. Our understanding is that the entire resort (i.e., three remaining floors out of eight) will have been renovated by the end of the summer in 2020. We stayed in a renovated room on the 6th floor. Our room was well appointed and very clean. Even though we purchased bottled water, the room came equipped with its own bottled water tank and dispenser. The view was beyond amazing, and we began each day by immediately pulling back the shades to enjoy it. The staff (including Claudia, Marco, Maria Elena and Joel) was fantastic. Our sole disappointment was that Interval International told us that the individual units had their own separate laundry units, but that information was incorrect. We would definitely visit the resort again.
-wsmojo (TripAdvisor)
Thank you to everyone who has submitted a TripAdvisor review! Due to the great reviews we receive, we have earned the prestigious TripAdvisor Certificate of Excellence these past few years. Every review counts, so if you have a moment, we would greatly appreciate you taking the time to write one too!
Solicitation of Nominations
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Lindo Mar Adventure Club, Ltd. by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)
If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
Trading Places address
| US Mail: |
Trading Places International
Attn: DRO Admin
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630 |
Winter 2019
President's Message
Dear Lindo Mar Owners,
It’s the first week of November and I’m looking at the ocean from my balcony as I write. I’m close to the big rubber tree that comes up through the roof of the restaurant, so I’m doing some birdwatching, too. The ocean water is clear and warm, so as soon as I finish writing this message, I will go down to the ocean with my noodles and have a nice float.
Now are you in the mood to hear about the latest at Lindo Mar? Can you visualize me as I write? The two most important pieces of information this time are the successful completion of Phase 2 on time and on budget, as well as the adoption of the 2020 budget by the board at our fall onsite meeting with no increase in the maintenance fees. All of the board members, of course, are interval owners at Lindo Mar, so we are conscious of our pocketbooks, but we also have to be conscious of the financial welfare of the resort. So far, we feel it is still possible to not increase the maintenance fee, but to be responsible stewards on your behalf, at some point we will need to increase the maintenance fee, at least a little. Right now, we expect to be able to accomplish Phase 3 of the remodel, so we’ll have a “like new” resort next summer and also have some money left in our reserve fund at the end.
We’ve already heard lots of favorable comments from owners who, maybe for the first time, are living in a remodeled unit. There are a few glitches we must resolve, but overall, we on the board are pleased with our progress. Do you remember before we started this process and owners were so afraid we would lose the cozy Mexican feel we all enjoyed and that set us apart from other “cookie cutter” resorts? Everyone seems to agree that we managed to upgrade our units while also retaining the Mexican ambiance.
One of the glitches that is being corrected is separating the switches for the overhead kitchen light (very bright) and the hanging onyx lights over the bar (very romantic). As an experiment, to see how much inconvenience it would be for the unit owners, we separated my light switches and it took about 15 minutes with no mess, so we are going to go forward as quickly as possible to correct all of the Phase 1 and Phase 2 switches. YOU WILL LOVE THE AMBIANCE WITH YOUR ONYX LIGHTS ON AT NIGHT. The whole unit glows with a golden light.
For Phase 3 we will make the final design decisions at our February board meeting, but the expectation is that we will continue the same pattern of upgrades as in Phase 2, but we will also be remodeling the penthouses which require individual consideration, so we are soliciting input from the penthouse owners about what specific things they want to have retained or changed. We especially want to resolve any problems, like the inadequate ventilation in the master bathrooms. We continue to conduct weekly owners’ meetings, with or without board members, as we are available. In the absence of board members, Roberto Chavez, our general manager, conducts the meetings. I think you will be very impressed with the look of the sales office/meeting room, which was opened up to add more space and renovated in keeping with the renovation of the units. Speaking of the sales office, please take time to talk to Javier about any additional time you or your friends and relatives want to purchase. As I’ve written before, because of our aging membership base, our delinquency rate is creeping up slightly, although we are still at the very low end of the industry standard according to Trading Places. Every year we have to cancel some memberships for non-payment, so it is important to bring in additional owners. If you have more time than you can use, please be a responsible owner and rent that time to someone rather than let it go for non-payment.
Looking forward past Phase 3, we are looking at a remodel of the restaurant and possible remodel and/or expansion of the spa and gym. It would also be nice to improve our façade facing the highway so that it reflects the beautiful resort that we have here.
The restaurant proceeds continue to help us by subsidizing our maintenance fees thereby delaying the need for an increase, so please patronize the restaurant. Invite friends to experience a quiet morning breakfast or a lovely evening sunset dinner at our restaurant. And you can also help bring in patrons by writing TripAdvisor and Yelp reviews. (See the article about this elsewhere in the newsletter.)
I wish Happy Holidays to all our owners, and I’ll look forward to seeing many of you in January. I’m always happy to talk about Lindo Mar matters with you. Don’t hesitate to approach me when you see me. If I’m busy, we can set a time to get together for a chat.
Sandra Wicks
Board President
Resort Manager’s Message
Hello Lindo Mar Members!
Another year is coming to an end, and Lindo Mar is looking more beautiful every day. As you know, this year, we finished the second phase of remodeling. The third, seventh, and eighth floors, a total of 14 units, were completely remodeled this year.
We have been impressed by the results, and now your home is looking better than ever. I really appreciate the hard work of the Lindo Mar Board of Directors. They dedicate time to plan, make decisions, and work with everyone down here in Puerto Vallarta to make the remodeling operation a success.
We have found that remodeling this year has been a bit easier than last year. The first year of remodel let us become more aware of the timing and logistics for the equipment and the decorations for each room. We, the staff, at Lindo Mar work alongside the contractor to uninstall and re-install everything taken out during the remodeling process. Starting with the demolition, your staff works as a team to take out all furniture in every room, so that the contractor can start the remodel work on time. Then after the remodeling is finished, take the furniture we had placed into storage units in town, and relocate the furniture to the proper unit. We also installed all the new appliances and accessories including refrigerators, stoves, lamps, ceiling lights, wall sconces, microwaves, bedroom lamps, picture frames, wood blinds, balcony towel bars, etc.
We are really excited to welcome you back because we know you will enjoy your "new" rooms, the "new" sales office, and the "new" ADA restroom next to sales office. What a difference!
As the Christmas season and New Year approaches us, I want to wish you a very happy holidays for you and yours. I would also like to reiterate that Lindo Mar has never been better.
Wishing you the very best,
Roberto Chavez
Manager
Treasurer's Report
December 2019
I am most pleased to report that your Board of Directors voted for NO MAINTENANCE FEE INCREASE for 2020. This is the fifth year in a row with no fee increases. We may see the need for a slight increase in 2021 but be assured that your board will do our best for owners and your wonderful facility.
Our resort continues to be in a strong financial position, having completed remodeling units on floors 3, 4, 5, 6, 7, and 8 and with enough funds to remodel 1, 2, and 9 during the summer of 2020. Replacement reserves currently appear sufficient to complete the entire remodeling project, on schedule, and maintain a quality resort. Unaudited 2019 financial for the 9 months through September reflect a favorable variance to budget of $176,000.
Unit valuations should see an increase associated with our remodeling efforts of both rooms and common areas. The 2019 Lindo Mar maintenance fee delinquency rate of about 6% remains quite low compared to industry standards and may move even lower as members grow to appreciate the results of our remodeling efforts.
As of this writing, the U.S. Dollar buys 19.3 pesos and the Canadian Dollar buys 14.6 pesos. These exchange rates are nearly the same as my previous report. The Mexican inflation rate currently stands at about 3%.
Chuck Meacham,
Treasurer
You may find a copy of the 2018 financial review under your Owner’s Corner (Important Documents>Financial Review) or by clicking here: Financial Summary
Staff Spotlight
Hello Lindo Mar Members,
My name is Angel Lopez. I am your new Controller and I am responsible for all of the accounting functions at Lindo Mar. I was born in Veracruz State, south of Mexico, in October of 1962. My father was a Doctor and I have seven brothers. I studied to get my CPA in Puebla City.
In 1990, I moved to Puerto Vallarta and started working at Plaza Vallarta Hotel, now called Canto del Sol. I then went to work at San Marino hotel. I also worked at other hotels including the Qualton, Westin Los Cabos, Meliá Vallarta, Playa del Sol and Buenaventura Hotels, before I came to work at Lindo Mar this year.
I have noticed that the staff at Lindo Mar are hardworking and fulfill their work, no matter what their age. I am very grateful to the Lindo Mar management and for everyone responsible of giving me this opportunity to succeed and join the Lindo Mar family. Thank you.
Merry Christmas and Happy New Year 2020!
Angel Lopez,
Accountant
Board of Directors
Back Row (left to right): Roger Denton, Dave Brusby, Dennis Lockwood
Front Row: (left to right): Sandra Wicks, Chuck Meacham
Happy Holidays!
The Lindo Mar staff and management would like to wish everyone a wonderful and safe holiday season. We wish you all the best for the rest of this year and the next! Just remember, your “home away from home” awaits you and we look forward to seeing you soon!
Activities in Puerto Vallarta
Looking for something to do during your stay? Here are some ideas!
International Friendship Club Home Tours – November to March
This Club has been giving tours of homes in Puerto Vallarta for over 30 years. Visitors and patrons can go on tours which are given on Tuesdays and Wednesdays. Ticket sales begin at 9 a.m. at the Sea Monkey Restaurant in front of the Villa Vista Del Sol Condominiums at Aquiles Serdan. Tours begin promptly at 10:30 a.m. and can be purchased in advance online at their website: www.ifctoursforvallarta.com or at the International Friendship Club office.
Malecón Public Sculpture Walking Tours – Mid-November to Mid-April
The Galleria Pacifico sponsors a free sculpture walking tour Tuesdays from 9:30 a.m. to 11:30 a.m. and reservations are not required. Tours begin at the Millennium sculpture near Hotel Rosita at the north end of the Malecón.
Greetings from Owner Services!
Hello! We are your Owner Services Vacation Specialists and we are available to assist you in getting the most out of your vacation ownership. 2019 is quickly coming to an end and availability may be limited within your season. We also want to remind you to reserve your 2020 owner user week if you haven’t done so already. If you are not planning to travel on your week to Lindo Mar and would like to bank it with an exchange company, make sure you plan early, as all reservations are subject to availability! Please call us to confirm your reservation plans for your week(s), 800-365-6494 ext. 1 or email ownerservices@tradingplaces.com.
Did you know?
In order to bank/deposit a week, most exchange companies (TPI, Interval International, or RCI) require a specific lead time for unrestricted exchange terms. The earlier you deposit the better your chances will be to receive flexibility with your exchange options.
Steps to banking/depositing your week for exchange:
- Call Trading Places International Owner Services department to request a reservation for deposit (Fixed week owners can call for their reservation number).
- Pay your corresponding maintenance fees for the week you want to bank/deposit
- Contact the exchange company of your choice and give them your Lindo Mar reservation
Please note: An owner services representative can facilitate your deposit should you elect to use Trading Places Exchange.
- Make sure you receive a confirmation directly from the exchange company in writing confirming your week has been successfully banked/deposited.
If you have any questions on this process or on other options for your week please feel free to contact Owner Services at 800-365-6494, ext. 1 or email ownerservices@tradingplaces.com
How are we Doing?
Your feedback is very important to us! We are always looking for ways to improve our services and your vacation experience. Please let us know how you enjoyed your stay by filling out our online survey located on the bottom of the Lindo Mar website or by clicking here.
Share your Stories and Photos!
If you have stories or photos from your adventures at Lindo Mar, we would love to share them with fellow members in the upcoming resort news, please mail them to Casey Clayson at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630 or email casey.clayson@tradingplaces.com
Please note that if you submit a photo you must fill out the release form here. In addition, any photos submitted with visible faces cannot be used unless each person in the picture has provided written consent using the form attached in the previous sentence.
Pre-Arrival Form
We are encouraging all members and guests to fill out a copy of the pre-arrival form a week or more prior to check-in to help us prioritize room cleaning and to expedite the check-in process. You may fill out the check-in form at any time, regardless of your arrival date.
The pre-arrival form is conveniently located on both the Overview page and the main page of the Owners Corners of the Lindo Mar website: Here
Thank you and see you soon!
Lindo Mar Resort Staff
La Playita Restaurant
La Playita Restaurant has great staff, good food and amazing views. Management and staff are always looking for ways to improve and to best service you. A Restaurant Committee has been formed to bring new ideas to the restaurant and to help with a new bar design for the future.
To help the environment, the restaurant staff are no longer providing straws for drinks unless requested. The old cups and containers are being replaced with more environmentally friendly materials. For the next year, management’s focus will be directed towards quality, service, and consistency. Thank you for your support towards the restaurant all these years. Our success helps to continue to keep maintenance fees down. So please help us help you.
Did you know that La Playita Restaurant has its’ own Yelp page? We encourage you to take a moment to to leave a review, if you have not done so already. Many travelers look solely to Yelp to decide on a location to eat. Thus, the more reviews we get, the better.
Messages in a Bottle
Lovely spot built into the hillside
This place is well done in an old school Mexican hotel sort of way. It seems that almost every room has a great ocean view, and the balconies are very private. We were right off the lobby on the 7th floor (the beach is on the first floor) and the feared noise never occurred. The staff is great. There is a usable work-out room with a great view. There is a small sandy beach among a few rocks. The tidal range appeared to be about 5 feet, although we were there for the full moon. This place is about 6 minutes by car from the Zona Romantica and is walking distance from an OXXO convenience store.
The beach restaurant is everything you would want in a beachside restaurant. Sunday brunch draws many locals and includes menudo and freshly made tortillas. My only complaint regarding food and drinks is that drinks on the beach are served in Styrofoam cups. Beer out of Styrofoam is just not the same. I would love to go back to this place
-light122376 (TripAdvisor)
It just gets better every year!
This is the 30th year I had the pleasure of staying at Lindo Mar as a homeowner. My newly remodeled unit has every convenience. The new kitchens have great new appliances to make my stay a pleasure. When I don't want to cook, I head down to La Playita, our very own Mexican restaurant on the first floor. Love Sunday brunch. know by locals as one of the best deals in PV. Sitting above the beach having a Happy Hour Margarita watching the sun set over the Bay is a tradition. Breakfast, lunch and dinners at Lindo Mar were our go-to for the week.
The other thing I love about Lindo Mar is the intimate size - only 49 units. You can't help but get to know those staying there. It is also located in the beautiful Romantic Zone South of Old town on the Conchas Chinas, away from cruise ships, airport and traffic. Peaceful is the word. We hop on the local bus to get anywhere North or South and it is only 5 minutes from Old Town and Los Muertos Beach and shopping. We even took the bus from Lindo Mar to the beautiful Botanical Gardens just 45 minutes away to the South. Can't wait to go back.
-KathyTBate (TripAdvisor)
Thank you to everyone who has submitted a >a href="https://www.tripadvisor.com/Hotel_Review-g150793-d185414-Reviews-Lindo_Mar_Resort-Puerto_Vallarta.html">TripAdvisor>/a> review! Due to the great reviews we receive, we have earned the prestigious TripAdvisor Certificate of Excellence these past few years. Every review counts, so if you have a moment, we would greatly appreciate you taking the time to write one too!
Solicitation of Nominations
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Lindo Mar Adventure Club, Ltd. by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)
If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
Trading Places address
| US Mail: |
Trading Places International
Attn: DRO Admin
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630 |
Summer 2019
President's Message
Hello, again, Lindo Mar Owners,
In this message I will touch on a few topics, some of which you will get more information on in other articles in this newsletter. I hope you’ll take time to read the entire newsletter.
In my last President’s message, I talked about our quest to find a workable left-opening refrigerator. When we finally found one, it fit the space we had in the Phase 1 remodeled units that need a left-opening refrigerator, but the door wouldn’t open properly. After further research, it was decided that the solution was to modify the wall next to the refrigerator to gain sufficient space for the door to open properly. We are in the process of doing that so I expect that by fall, there will be left-opening refrigerators in all of the Phase 1 units that require them, as well as in the Phase 2 units. That may seem like a small matter, but if you have trouble walking or are using a scooter, having to go into the hall to open your refrigerator is a problem, and we’re happy to finally have a solution. Since we’re remodeling for the next thirty years at Lindo Mar, we want to do things right.
As for the rest of Phase 2, here are some of the changes you will see on floors 3, 7 and 8, although the basic concept of the remodel will be as you’ve seen in Phase 2. On the balcony there will be ceiling-mounted lights, rather than the hanging light fixtures. There will also be a second towel bar. The can light in the ceiling by the TV in the Phase 1 units is being moved over the sofa by the dining area to provide more reading light on the sofa.
There will be no large mirrors in the living area and kitchen of the Phase 2 units. Instead, there will be a picture above the sofa and there will be a tile mural above the sink in the kitchen. There will be separate light switches for the hanging “mood” lights over the bar and the bright overhead light in the kitchen. Lighting in the bedroom will be improved by having wall-mounted lights on either side of the mirror, and there will be an accessible electrical outlet below the mirror. The Board was surprised to learn that the electrical outlet for the mirror in the Phase 1 units was somehow mysteriously positioned BEHIND (!!!) the mirror because someone thought that would be useful someday if we wanted to remove the mirror and put a TV there. We’re not sure how that decision got made, but we have corrected it.
In Phase 2, Unit 706 is also being remodeled and enhanced, but I won’t go into all of the details here. Please see the Manager’s Report below for additional information about Unit 706.
It is important to mention that the final financial review for 2018 confirmed that the resort was still on very solid financial ground. You can read more in the treasurer’s report below, but I want to remind our owners about our increasing delinquency rate. While it is still low by industry standards, it has been creeping up little by little. The board asked management to review the history of the contracts we have canceled or taken back, and many of them were of owners who bought in the early years of the resort and are simply aging or dying out. That is why it is so important for all of us to promote Lindo Mar to our friends and relatives. They can buy floating time for very little and get to know our wonderful resort. Explain to them about trading their booked weeks or renting them, if they can’t always take a vacation. I personally have had many interesting exchange experiences. There also seems to be an active rental market among the owners who want to rent for themselves, their relatives or their friends, so please be a salesman(woman) informally for our resort. We need a healthy ownership base to keep our maintenance fees as low as possible.
And, finally, I would like to thank all of the owners who ran in the election for seats on the board of directors. We had a very good turnout of highly qualified candidates this year and, while the incumbents were re-elected, I encourage those who did not win this time to run again. As more owners become familiar with your name and qualifications, your chances of election will improve, and we like to know there are candidates with a lot of owner support available for appointment in case an opening occurs on the board. It has been my pleasure to serve on the board for ten years, but it is coming close to time for me to leave the board. At least I can say that the resort is in a much better condition, both physically and financially, than when I first came on the board.
Oh, yes, I almost forgot. TPI is asking us (assuming our aging brains can remember to do this) to fill out and send the pre-arrival form that will help speed up check-in and also facilitate the cleaning schedule for the staff. Please see the separate article about this below.
Thanks for your continued support of Lindo Mar. I look forward to seeing many of you at the resort in October and November and again in January and February. Until then, “que les vaya bien” as we say in Mexico.
Sandra Wicks
Board President
Pre-Arrival Form
We are encouraging all members and guests to fill out a copy of the pre-arrival form a week or more prior to check-in to help us prioritize room cleaning and to expedite the check-in process. You may fill out the check-in form at any time, regardless of your arrival date.
The pre-arrival form is conveniently located on both the Overview page and the main page of the Owners Corners of the Lindo Mar website: Here
Thank you and see you soon!
Lindo Mar Resort Staff
Resort Manager's Message
It is my pleasure to write this article to let you know about the latest news from Lindo Mar.
As planned, we closed the resort for the demolition phase on June 22nd for 2 weeks. As I write this message, on July 8th I would like to report that demolition of floors 3, 7, and 8 was completed, and we have reopened. During the demolition phase, we were happy to find no surprises this time, other than the few items that we found last year: cut electrical lines and a water leak here and there.
Every area of remodeling seems to be going faster and better than last year - we are professionals now! Even moving of furniture went smoother than last year. The remodel of 706 has been a bit more complicated than other units, due to the ceiling beams that need replacement. Speaking of unit 706, the new stairs going up to loft will be a very nice change, along with the closure of the upstairs loft on the back part (south) to help contain the cold air and add more privacy. Of course, we are looking for a new sofa bed for the loft as well. I anticipate that you will be happy with remodeling results.
The left-handed door refrigerators replaced the right-handed ones in the phase 1 remodeled rooms (where needed), as well as several of the units to be remodeled during the current phase. It was necessary to modify the walls in the phase 1 kitchens (4th,5th & 6th floors) for the refrigerators to open wider. We took advantage of the demolition weeks and accomplished the task. Next time you come, you might stay in one of the rooms with a left-handed door refrigerator.
New items coming that you need to know:
- For the phase 2 remodeled units we have ordered: new picture frames for the living rooms and new TVs for the 2-bedroom units and Penthouses
- Sales office will be renovated during phase 2
- Installed a new door by the main entrance of the beach. The new door has a lock code and the password is for member use only.
- Installed new handicap ramp by the bar in the restaurant.
On June 26th, the yearly Board meeting at the Trading Places was held and we discussed great plans for the present and future of Lindo Mar. I can tell you for sure, that the future has never been so bright for Lindo Mar as it is right now, with the Board members working hard to improve Lindo Mar more and more every year.
I am very grateful to be part of the Lindo Mar Staff.
Roberto Chavez
Manager
Treasurer's Report
July 2019
I am pleased to report that the 2018 Lindo Mar financials have now been audited and certified and we passed with flying colors. Our resort ended the year in a strong financial position, having completed remodeling units on floors 4, 5, 6 and with sufficient funds to remodel floors 3, 7, 8 which is currently underway. Floors 1, 2, and 9 are scheduled to be completed during the summer of 2020. Replacement reserves currently appear sufficient to complete the entire remodeling project on schedule and maintain quality resort operations with no need for any increase in maintenance fees.
Unaudited 2019 financial statements through May reflect that Lindo Mar is operating with a current year surplus in the amount of US $181,000.
The 2019 Lindo Mar maintenance fee delinquency rate of about 6% remains quite low compared to industry standards and should further diminish as the year progresses and more owners have an opportunity to hear about the newly remodeled units. Unit valuations should also see an increase associated with our remodeling efforts of both rooms and common areas.
As of this writing, the U.S. Dollar buys 19.1 pesos and the Canadian Dollar buys 14.6 pesos. These exchange rates are down slightly from my previous report but are still considerably higher than a few years ago. The Mexican inflation rate currently stands at about 4%.
Chuck Meacham,
Treasurer
You may find a copy of the 2018 financial review under your Owner’s Corner (Important Documents>Financial Review) or by clicking here: Financial Summary
Staff Spotlight
Hello Lindo Mar Members,
My name is Octavio Contreras and I am one of the new waiters at La Playita Restaurant. I am married with 4 children. I was born in Guerrero state, the state where Acapulco is located. I have been living in Puerto Vallarta for the last 27 years.
Before working at restaurants, I was a gardener. I have worked in a variety of positions in restaurants for most of my life. I have worked at several restaurants in town: PIPI´S restaurant for 5 years, La Piazetta restaurant for 7 years, and 8-Tostadas restaurant for 7 years.
I started working at Lindo Mar’s La Playita last September and I like it.
Next time you visit, it will be my pleasure to take care of you.
Viva Lindomar!!
Octavio Contreras,
Your Waiter
Activities in Puerto Vallarta
Looking for something to do during your stay? Check-out these events!
- Mexican Independence Day – Friday, September 13th to Monday, September 16th 2019
Experience a Mexican national holiday! The Independence of Mexico takes place on September 16th, but festivities last all weekend. On the 14th, wander into town to celebrate Charro day! Charros (Cowboys) will parade through town wearing their traditional outfits. On the 15th, the Malecon (central square) is filled with people ready to celebrate. As the flame of Independence is lit, the crowd shouts “Viva Mexico” alongside an impressive fireworks display. On the 16th, brilliant fireworks are lit and a parade winds through town.
- Vallarta-Nayarit Gastronomica 2019 – Monday, October 14th to Friday, October 18th 2019
Do you love food? Check out this event that brings some top national and international chefs together.
Greetings from Owner Services!
Hello! We are your Owner Services Vacation Specialists and we are available to assist you in getting the most out of your vacation ownership. We want to remind you to reserve your 2019 owner use week if you haven’t done so already. If you are not planning to travel on your week to Lindo Mar and would like to bank it with an exchange company, make sure you plan early, as all reservations are subject to availability! Please call us to confirm your reservation plans for your week(s), 800-365-6494 ext. 1 or email ownerservices@tradingplaces.com.
Did you know?
In order to bank/deposit a week, most exchange companies (TPI, Interval International, or RCI) require a specific lead time for unrestricted exchange terms. The earlier you deposit the better your chances will be to receive flexibility with your exchange options.
Steps to banking/depositing your week for exchange:
- Call Trading Places International Owner Services department to request a reservation for deposit (Fixed week owners can call for their reservation number).
- Pay your corresponding maintenance fees for the week you want to bank/deposit.
- Contact the exchange company of your choice and give them your Lindo Mar reservation.
Please note: An owner services representative is able to facilitate your deposit should you elect to use Trading Places Exchange.
- Make sure you receive a confirmation directly from the exchange company in writing confirming your week has been successfully banked/deposited.
If you have any questions on this process or on other options for your week please feel free to contact Owner Services at 800-365-6494, ext 1 or email ownerservices@tradingplaces.com.
How are we Doing?
Your feedback is very important to us! We are always looking for ways to improve our services and your vacation experience. Please let us know how you enjoyed your stay by filling out our online survey located on the bottom of the Lindo Mar website.
2019 TripAdvisor Certificate of Excellence
We are proud to announce that TripAdvisor has once again awarded us their Certificate of Excellence Award for continued excellence in hospitality! Thank you to everyone who has taken a moment to leave a review; we read each and every one of them.
Share your Stories and Photos!
“Lindo Mar Cartel” (left) and “Another Game of Right Left and Center at Happy Hour" (right)
Photos submitted by Member John McMahon
If you have stories or photos from your adventures at Lindo Mar, we would love to share them with fellow members in the upcoming newsletters, please mail them to Casey Clayson at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630 or email casey.clayson@tradingplaces.com.
Please note that if you submit a photo you must fill out the release form here.
Messages in a Bottle
We Love Lindo Mar!
This place exemplifies the meaning of Old Time Mexican Charm with just enough modern conveniences mixed in. They are in the process of upgrading all the guest rooms and I am told that 2/3 of the upgrades will be completed by October 2019! We have been here many times and love everything about the place. The staff has hardly changed in the past 20 years and most of the Front Desk Staff & Housekeepers know us by name as do the Restaurant Staffers & Bar Tenders. Nothing compares to being welcomed by name when arriving at your destination! Just far enough away from town to be calm and quiet but close enough to get there for Lunch, Dinner or the Night Life that Puerto Vallarta is so famous for. Moderate Pricing in a Beautiful, Safe Environment make this place number one for us when we have a need to get away for a little down-time. —Chef Roy RD (TripAdvisor)
Love this Hotel!
We love Puerto Vallarta and have vacationed here half-of-a-dozen times since my husband and my honeymoon in 1983. We've stayed many different places, but we now only going to stay at Lindo Mar from now on. This is a small resort where most of the rooms are timeshare owned. All units have an ocean view balcony, a separate living room and a kitchen. There is a private beach with decent snorkeling. The staff are all very welcoming, helpful and friendly. It is located about a 3-minute taxi cab ride to the Romantic Zone, and usually we like to stay close to town, but Lindo Mar is such a comfortable place that it is worth the two-dollar cab! — RobynAla (TripAdvisor)
Perfect Balance
Thank you, Lindo Mar, for being the perfectly authentic, beautiful, safe, hospitable and romantic hotel that you are. Thank you, Claudia, for making our stay extra special...and Isidro for the perfect cocktails. The restaurant was phenomenal the room was clean, the hike/walk to the Malecon always started our day perfectly. Just far enough removed from the action to be peaceful and romantic but a quick walk or Uber to be right in the thick of it. This was the perfect place for our anniversary trip and I am so grateful we found it... and that balcony ahhhh that balcony. — Kristen H (TripAdvisor)
Solicitation of Nominations
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Lindo Mar Adventure Club, Ltd. by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)
If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
Trading Places address
| US Mail: |
Trading Places International
Attn: DRO Admin
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630 |
Spring 2019
President's Message
Dear Lindo Mar Owners,
It is always a pleasure to update you about what is happening at Lindo Mar. I was fortunate enough to spend five weeks at Lindo Mar in January and early February, part of the time in remodeled units and part of the time in units that have not yet been remodeled. Oh, my goodness, what a difference! If you haven’t already seen the remodeled units, I think you will be very pleased. We got generally fantastic reviews from the owners with, of course, some suggestions for additions or changes as we go into Phase 2 this summer. As a reminder, Phase 2 consists of the units on floors 3, 7 and 8, as well as the member services office and the public bathroom on floor 7. The remodel work will be done in July, August and September.
Speaking specifically about the floor 7 public bathroom, we are remodeling it to make it handicap accessible. As you probably know, there is currently a step up between the sink and the toilet, and there is no way a wheelchair could maneuver in the restricted space. We will be correcting those deficiencies. In the member services office, we will be opening up some additional space to make the office more usable for meetings. While we are at it, we have to repair some serious termite damage to beams over the office and also Unit 706.
We are also working on getting left-opening refrigerators for the kitchens that need them. Previously we weren’t able to find them, but now they are available. Unfortunately, when we bought one to try it out in a remodeled unit, although the refrigerator fit into the refrigerator space, the door did not open properly. We will design around that in Phase 2, but we need to find a different left-opening refrigerator for the Phase 1 units that need them. Hopefully we will be able to do that and move our new right-opening refrigerators to the Phase 2 units that require those. This is just one of the many design details the board is working on
Owners meetings are still being conducted every week to provide the owners current information and hear the owners’ comments and concerns. If board members are in residence, they participate along with our manager, otherwise our manager handles them by himself. In addition, we encourage owners to provide written comments with their suggestions or, in case it’s necessary, with any unit-specific needs. We are working with staff and management to minimize the number of repair needs an owner or guest will discover upon arrival, but if there are any problems discovered, either upon arrival or during one’s stay, we want to know about those immediately. We can’t fix what we don’t know about.
Although our 2018 books have not yet been audited, it appears that we finished the year in very good financial condition and, as previously announced, we expect to be able to complete the final two phases of our resort upgrade without a special assessment and with a comfortable cushion in our reserve fund at the end. Our delinquency rate remains low, especially by industry standards, but we are ever mindful that our membership is aging and there will come a time when longtime members simply cannot continue to come to Lindo Mar. Fortunately, as we have lost members, we have also gained new ones, and we hope you will encourage your friends and relatives to become owners. If you find you simply cannot continue your membership, please do not fall prey to scam operators who will charge you a lot of money to “exit” your timeshare. I recently read a court order from a case in Florida that laid out the way unscrupulous people are taking advantage of timeshare owners, and it is truly shocking.
Finally, this spring you should have received notices about the acceptance of nominations for the board and then you will receive your ballot. Three seats on the board are up for election this year. If you have the background, the time and the interest to serve on the board, please submit your nomination form. We are always in need of good candidates for the board. And I want to express my deep appreciation for the owners who are presently on the board and who served in the past. I won’t say it is a thankless job, because owners regularly thank us for our service, but it does take a time commitment and willingness to make oneself available for our regular and special meetings. I would also like to thank the owners who have specialized skills and have volunteered a lot of their time to help us in various ways.
I wish you all wonderful stays at Lindo Mar with your friends and relatives, and I’ll look forward to seeing many of you when the board meets on site next fall. Until then, please be well.
Sandra Wicks
President
Resort Manager's Message
Hello Dear Members,
I am again writing this article to update you on the latest events and all the exciting things happening at your home Lindo Mar.
Let me begin by telling you that we have another challenging year upon us, especially because we will remodel another 3 floors this year (14 units including the 706 loft). The Board, onsite management and TPI are working together to put finalize the details of the remodeling.
We are going to buy new refrigerators, stoves, microwaves, wood chairs for the dining tables, lamps for both the bedrooms and living rooms, ceiling fans, mirrors, towel bars, etc. We are close to signing the contract with the same contractor who remodeled last year.
While remodeling the 14 units, we will also be remodeling the sales office that shares the roof with 706 loft. We will also be remodeling the restroom located next to sales office to make it ADA accessible.
As you can read, we have a lot of work ahead of us. Remodeling will start June 22nd and the resort will be closed weeks 25 and 26 (June 22nd to July 5th) for demolition. From week 27 to week 39 (July 6th to October 5th) we will be continuing the remodel but will be open to receive members and guests once again.
We have even more improvements planned for Lindo Mar than those listed above. On May 6th, we a local contractor will begin painting the oceanside of the building and during the demolition weeks we will be replacing the floor tiles around the pool area and the unit 104 patio.
We hope you are happy seeing all the improvements being made to you home away from home. Your staff and I are proud to work here and we know you are proud to own here.
Viva Lindo Mar!
Roberto Chavez
Manager
Treasurer's Report
August 2018
The Lindo Mar Treasury continues on track to fund normal resort operation functions, and fund refurbishment of the units on floors 3, 7, and 8 this summer. The last remaining floors to be refurbished (floors 1, 2, and 9) should be completed during the summer of 2020. Due to the continuing favorable dollar/peso exchange rate, judicious resort management, increased profits from sales of units, and profits from our La Playita restaurant, I am pleased to report that this significant undertaking is being accomplished with no increase in your maintenance fee!
Resort financial replacement reserves are strong and currently stand at about U.S. $1.1 million. As of this writing, the U.S. Dollar buys 19.3 pesos and the Canadian Dollar buys 14.5 pesos. These exchange rates are down slightly from my previous report in November 2018 but still considerably higher than a few years ago. The Mexican inflation rate is currently about 5%.
In general, the Lindo Mar delinquency rate remains low but there was a slight uptick in January which was a surprise to me since units are increasing in value associated with the remodeling activities underway. If you haven’t paid your maintenance fee, please do so soon!
Chuck Meacham,
Treasurer
You may find a copy of the 2017 financial review under your Owner’s Corner (Important Documents>Financial Review) or by clicking here: Financial Summary
Staff Spotlight
Hello Lindo Mar Members,
My name is Maribel Alvarez Garcia and I am the staff cook at Lindo Mar. I am a single mother of three beautiful children: Jesus Daniel age 17, Janette Jaqueline age 19 and Alex age 22.
I was born in Puerto Vallarta Jalisco and I have been working at Lindo Mar for the last two years. I started off as a steward/dishwasher and I asked for the opportunity of becoming a cook for the staff. Before coming to Lindo Mar, I worked as a maid for four years and a gardener for the seven years before that. In my free time, I like to fish and dance.
I love working here at Lindomar.
Regards,
Maribel
Activities in Puerto Vallarta
Looking for something to do during your stay? Check-out one of the local markets!
- Marina Vallarta Art & Market held every Thursday from 6:00 p.m. to 10:00 p.m. at the Marina
- Marsol Market held Fridays from 9:30 a.m. to 1:30 p.m. by the pier
- 3 Hens & a Rooster Market held Saturdays from 9:00 a.m. to 1:00 p.m. at the Lion’s Club (280 Fco. Madero)
- Olas Atlas Farmer’s Market held Saturdays 9:00 a.m. to 2:00 p.m. at Lazaro Cardenas Park
Pre-Arrival Form
We encourage all members and guests to fill out a copy of the pre-arrival form a week or more prior to check-in to expedite the check-in process and to help us prioritize room cleaning. You may fill out the check-in form at any time, regardless of your arrival date.
The pre-arrival form is located on the Overview page of the Lindo Mar website: http://www.lindomarresort.com/resort-information.aspx.
Thank you and see you soon!
Lindo Mar Resort Staff
Greetings from Owner Services!
Hello! We are your Owner Services Vacation Specialists and we are available to assist you in getting the most out of your vacation ownership. We hope the new year is off to a good start and want to remind you to reserve your 2019 owner use week if you haven’t done so already. If you are not planning to travel on your week to Lindo Mar and would like to bank it with an exchange company, make sure you plan early, as all reservations are subject to availability! Please call us to confirm your reservation plans for your week(s), 800-365-6494 ext. 1 or email ownerservices@tradingplaces.com.
Did you know?
In order to bank/deposit a week, most exchange companies (TPI, Interval International, or RCI) require a specific lead time for unrestricted exchange terms. The earlier you deposit the better your chances will be to receive flexibility with your exchange options.
Steps to banking/depositing your week for exchange:
- Call Trading Places International Owner Services department to request a reservation for deposit (Fixed week owners can call for their reservation number).
- Pay your corresponding maintenance fees for the week you want to bank/deposit.
- Contact the exchange company of your choice and give them your Lindo Mar reservation.
Please note: An owner services representative is able to facilitate your deposit should you elect to use Trading Places Exchange.
- Make sure you receive a confirmation directly from the exchange company in writing confirming your week has been successfully banked/deposited.
If you have any questions on this process or on other options for your week please feel free to contact Owner Services at 800-365-6494, ext 1 or email ownerservices@tradingplaces.com.
How are we Doing?
Your feedback is very important to us! We are always looking for ways to improve our services and your vacation experience. Please let us know how you enjoyed your stay by filling out our online survey located on the bottom of the Lindo Mar website.
Share your Stories and Photos!
Photo submitted by Member Geri Reamer entitled: “Through the window”
If you have stories or photos from your adventures at Lindo Mar, we would love to share them with fellow members in the upcoming newsletters, please mail them to Casey Clayson at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630 or email casey.clayson@tradingplaces.com.
Please note that if you submit a photo you must fill out the release form here. In addition, any photos submitted with visible faces cannot be used unless each person in the picture has provided written consent using the form attached in the previous sentence.
Messages in a Bottle
Great Timeshare Hotel
I owned two weeks in Lindo Mar for about 10 years. It is one of my favorite locations in PV. Each room has a direct ocean view. There is a reef in front of the building that is great for snorkeling and has a small private beach. The best part of the reef is it creates crashing waves that echo through your room. The oceanside restaurant is very good and Sunday brunches are excellent. The beach bar has 2 happy hours a day with strong drinks. A 5 minute cab drive takes you to Old Town. This area is called the Beverly Hills of PV. — Spairair (TripAdvisor)
Perfect Waterfront Dining
If you’re in search of old Mexico oceanfront dinning, this is it. With waves crashing just yards away, this is definitely a romantic dinner spot. The view is spectacular, and the food is fresh and plentiful. The service is great, and you will take your time without any rush. The price is right, and the drinks are strong.......Enjoy this spot for any occasio — Steve Lodge (TripAdvisor)
Perfect Balance
Thank you, Lindo Mar, for being the perfectly authentic, beautiful, safe, hospitable and romantic hotel that you are. Thank you, Claudia, for making our stay extra special...and Isidro for the perfect cocktails. The restaurant was phenomenal the room was clean, the hike/walk to the Malecon always started our day perfectly. Just far enough removed from the action to be peaceful and romantic but a quick walk or Uber to be right in the thick of it. This was the perfect place for our anniversary trip and I am so grateful we found it... and that balcony ahhhh that balcony. — Kristen H (TripAdvisor)
Solicitation of Nominations
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Lindo Mar Adventure Club, Ltd. by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)
If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
Trading Places address
| US Mail: |
Trading Places International
Attn: DRO Admin
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630 |
Winter 2018
President's Message
Dear Lindo Mar Owners,
I’m writing to you after our October 31, 2018 board meeting at Lindo Mar. The board members and the owners in residence are so happy to see and “live” the units remodeled in Phase 1. I think universally the owners feel we managed to update the units with some very nice improvements while maintaining that “Mexican feel” we have so enjoyed over the years. Just to mention a few of the improvements, you will find fans overhead on the balcony and the dining area, essentially a whole new kitchen, and a beautiful, not scary, bathroom. To the extent possible, we are holding an open house the hour before the weekly owners meeting in one of the remodeled units, but you can always “invite yourself in” to a remodeled unit if you are not living in one but your friends got the lucky draw. Of course, if you are a fixed week owner of a unit on floor 4, 5 or 6, welcome to your “new” home.
For most of us, this has been our first time using the new elevator, which is a real blessing to have. No more long waits on change days and buffet days. Not obvious to the owners, but extremely important for our staff in the kitchen, is that we have finally solved the heat problem so that the cooks have a reasonably comfortable temperature to work in.
A piece of fantastic news is that we were able to continue our same maintenance fee schedule for a fourth year in a row. This means another year with NO MAINTENANCE FEE INCREASE!
On a sad note, our wonderful secretary/treasurer, and longest-serving board member, Poul Hansen, decided he had to resign, not out of unhappiness with the board but because advanced age has made traveling to the board meetings difficult. However, he has promised to consult with us on financial matters in the future. When you are at Lindo Mar, in the corridor going to the terrace, next to the owners’ message board, there is a photo of Poul and a framed message of thanks in English and Spanish. Poul spends a month at Lindo Mar in the spring, so those of you in residence when he is there, please thank Poul personally for his many years of service to Lindo Mar. Poul came to the board when Lindo Mar was in a difficult financial situation after the wall came down, and he guided us to our current very healthy financial condition which is allowing us to do a major facelift of the resort without a special assessment.
To replace Poul and serve out the rest of his term, the board appointed Roger Denton. We welcome Roger to the board and thank him for his willingness to serve. At the same time, we split the duties of secretary and treasurer. Now Chuck Meacham will serve as treasurer and Dave Brusby will serve as secretary.
Since so many of us purchased our first weeks at Lindo Mar soon after the resort was constructed, this obviously means we are considerably older than we were back then. Consequently, we will continue to lose members because of death, inability to travel, or changed financial circumstances.
There is a thriving resale market among the owners and their friends and relatives, especially once they see the remodeled units, so PLEASE do not walk away from your membership. If you need to sell, talk to Javier in the sales office, put a note on the owners’ board, talk to other owners, and do whatever you can do to help us maintain our strong financial situation. As I’ve mentioned before, although we are helped by the restaurant revenue, our maintenance fees are the heart of how we are able to operate, and we need as many dues-paying members as possible. Fortunately, Lindo Mar is still at the low end of resorts when it comes to delinquency in maintenance fee payments, which is a testament to the commitment of our owners to the resort. If you can’t come to Lindo Mar for some reason, you can probably also rent your time to another owner, a friend or relative of an owner. Getting more people to visit the resort also brings us potential buyers.
On that note, I’ll close with this little story. When I was on the beach, an owner pointed out two young couples under one of our palapas and said one of the couples had just married. They had received a week at Lindo Mar from a relative as a gift. I wondered how they liked spending their honeymoon with a bunch of “old fogies.” Later in the week I talked to the couple and they raved on and on about how much they love Lindo Mar. They said they want to buy time here and get their friends to buy time, too. WOW! I certainly hope they will, because we need to constantly rejuvenate our membership base. Do your part to help us with that, and whatever you do, don’t spend your money on agencies that charge the “big bucks” to help you get out of your contract, when you can probably get some money if you just sell it.
And one final note, remember to voice your opinions on the remodeled units when you are at Lindo Mar to help us refine our concept for Phase 2, which will be floors 3, 7 and 8 next summer. If you stay in one of the remodeled units you may have detailed observations and recommendations for us that a casual observer might not have. In either case, we always value our owners’ comments.
Sandra Wicks
President
Resort Manager's Message
Hello Dear Members,
As yearend is getting closer, I want to provide you with an update of the latest activities performed since my last communication.
Last summer for us was overwhelming in several ways due to the amount of activities performed by staff, contractors and department heads. We have completed all the items the Board had approved in their June meeting. These items include:
- Repaired the pool and re-grouted in general.
- Installed the new elevator which has been fully functioning since the last week of June.
- Carried all the furniture, picture frames, plants, mirrors, balcony doors and bedroom windows out of the rooms to be remodeled. All the furniture was sent to a storage place in town and we sold the rest of the items mainly to staff members.
- Replaced electrical wiring in all remodeled rooms.
- Installed bypass water valves in each duct before demolition began.
- Remained on schedule with demolition. Completed in two weeks as planned.
- Repainted halls 4, 5, and 6 as well as all the balcony railings in all the units on these floors.
- Bought the following items for the remodel: Refrigerators, stoves, microwaves, kitchen mirrors, balcony towel bars, onyx soap holders for the bathrooms, bedroom lamps, kitchen lamps, bathroom lamps, wood blinds for bedrooms and bar stools for the kitchen.
- Returned furniture to rooms after remodel was complete and detailed every single piece of furniture in need of repair, retouch, repaint, etc.
These were all the activities your staff has been involved with at Lindo Mar. We are looking forward to having you back enjoying your beautiful home known as Lindo Mar. Next time you are here, be sure to say thank you to the maids, maintenance staff, security staff, Miguel, Ivan and our new gardener, Julio.
All of us were involved with moving all the contents in and out of the rooms for the contractor to be able to start demolition.
Roberto Chavez
Manager
Treasurer's Report
August 2018
My first order of business as your new treasurer is to inform you that your board passed a budget that calls for no increase in our maintenance fees for 2019! This is a remarkable accomplishment in view of having now refurbished all units on floors 4, 5, 6 during 2018 and have solid plans to refurbish units on floors 3, 7, 8 during 2019. The remainder of the units are scheduled to be completed in 2020.
At the October board meeting I was elected to fill the Treasurer’s position previously held by Poul Hansen who retired from the board (now emeritus status). Poul was most influential in putting Lindo Mar in the strong financial position we currently hold. Be sure and thank him for his excellent work!
Our solid financial position is largely due to the strong US dollar versus the Mexican peso, coupled with excellent La Playita restaurant profits, a low (5%) dues delinquency rate, and good overall management/ resort cost controls. Looking forward, it appears that we will begin the 2019 fiscal year with about $1 million in our replacement reserve fund, most of which would be directed to the next two years of unit refurbishment. As relates to current exchange rates, at the time of this writing the US dollar bought 20.4 Mexican pesos. The Mexico inflation rate is currently about 5%.
Chuck Meacham,
Treasurer
You may find a copy of the 2017 financial review under your Owner’s Corner (Important Documents>Financial Review) or by clicking here: Financial Summary
Welcome Roger Denton!
Hello Fellow Lindo Mar Owners,
I’m sure many of you know that I ran for Lindo Mar Board of Directors, but you may not have heard that I was appointed as a Director to the BOD at the October Board meeting after Poul Hansen submitted his resignation.
Poul served as a Board Member for the past nine years and we are very lucky to have had such a dedicated participant on our BOD. Thank you Poul for all you have done on our behalf!
Our current BOD has done a great deal to improve Lindo Mar and it will be an honor to serve with them as we continue to move forward in the coming years. This is a very exciting time to be part of the Lindo Mar Family with the Renovation Project under way and all the improvements that have been made to our aging building and La Playita as well.
I hope to contribute to the Board in a positive way by drawing on my background as a Building Contractor, my experience participating on other Boards and Commissions, the life experiences I’ve had from all the volunteer work I have done and the people I have been able to help along the way.
Roger Denton
Director
Staff Spotlight
Hello Lindo Mar Members,
My name is Lorenzo Moreno Valadez. I am 49 years old and I am the youngest of 5 brothers. I have lived in Puerto Vallarta for the last 35 years, but I am from Guanajuato State in Central Mexico. I like music and my favorite hobby is playing billiards and watching TV with my children.
I have worked at several different hotels in Puerto Vallarta like Krystal, Barceló, Marriot, Westin and Velas Vallarta. I am the “Baker” (el Panadero) at Lindo Mar, which I enjoy and like a lot. I feel great when I see clients and workmates saying how much they enjoy the cakes or sweet rolls that I prepared, because I like what I do.
Next time you come, make sure you try the bread I make in-house for the hamburgers and French toast! It is delicious!!!
Sincerely,
Lorenzo the Baker
Staff Fire Extinguisher Training
Staff Appreciation Party
New Tables
Pre-Arrival Form
We are happy to announce the addition of the new pre-arrival form on the Overview page of the Lindo Mar website: http://www.lindomarresort.com/resort-information.aspx.
We encourage all members and guests to fill out a copy of the pre-arrival form a week or more prior to check-in to expedite the check-in process and to help us prioritize room cleaning. You may fill out the check-in form at any time, regardless of your arrival date.
Thank you and see you soon!,
Lindo Mar Resort Staff
Greetings from Owner Services!
Hello! We are your Owner Services Vacation Specialists and we are available to assist you in getting the most out of your vacation ownership. We hope the new year is off to a good start and want to remind you to reserve your 2018 owner use week if you haven’t done so already. If you are not planning to travel on your week to Lindo Mar and would like to bank it with an exchange company, make sure you plan early, as all reservations are subject to availability! Please call us to confirm your reservation plans for your week(s), 800-365-6494 ext. 1 or email ownerservices@tradingplaces.com.
Did you know?
In order to bank/deposit a week, most exchange companies (TPI, Interval International, or RCI) require a specific lead time for unrestricted exchange terms. The earlier you deposit the better your chances will be to receive flexibility with your exchange options. In an effort to secure the highest trade value, our Owner Services team works with Trading Places Exchange as well as RCI to set aside weeks of credit ahead of time in anticipation of Lindo Mar owners requesting to deposit their use time. These weeks of credit will be utilized for owners requesting to deposit their use time and are not available for owner use requests. The weeks of credit are subject to availability and are assigned on a first-come, first-served basis.
Steps to banking/depositing your week for exchange:
- Call Trading Places International Owner Services department to request a reservation for deposit (Fixed week owners can call for their reservation number).
- Pay your corresponding maintenance fees for the week you want to bank/deposit.
- Contact the exchange company of your choice and give them your Lindo Mar reservation.
Please note: An owner services representative is able to facilitate your deposit should you elect to use Trading Places Exchange.
- Make sure you receive a confirmation directly from the exchange company in writing confirming your week has been successfully banked/deposited.
If you have any questions on this process or on other options for your week please feel free to contact Owner Services at 800-365-6494, ext 1 or email ownerservices@tradingplaces.com.
How are we Doing?
Your feedback is very important to us! We are always looking for ways to improve our services and your vacation experience. Please let us know how you enjoyed your stay by filling out our online survey located on the bottom of the Lindo Mar website.
Share your Stories and Photos!
Photo submitted by Member Geri Reamer entitled: “Lovin’ the View”
If you have stories or photos from your adventures at Lindo Mar, we would love to share them with fellow members in the upcoming newsletters, please mail them to Casey Clayson at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630 or email casey.clayson@tradingplaces.com.
Please note that if you submit a photo you must fill out the release form here. In addition, any photos submitted with visible faces cannot be used unless each person in the picture has provided written consent using the form attached in the previous sentence.
Messages in a Bottle
Perfect Balance
Thank you, Lindo Mar, for being the perfectly authentic, beautiful, safe, hospitable and romantic hotel that you are. Thank you, Claudia, for making our stay extra special...and Isadoro for the perfect cocktails. The restaurant was phenomenal the room was clean, the hike/walk to the Malecon always started our day perfectly. Just far enough removed from the action to be peaceful and romantic but a quick walk or Uber to be right in the thick of it. This was the perfect place for our anniversary trip and I am so grateful we found it... and that balcony ahhhh that balcony. — Kristin H (TripAdvisor)
Winter at Lindo Mar
Best place to stay in Puerto Vallarta. The staff is friendly and attentive and remember you from year to year. Always clean and the restaurant is phenomenal. If you ever have any questions about outings check with them and they will not steer you wrong!! — ecmpbell2016 (TripAdvisor)
Handicap Accessible
This resort is close to the town to facilitate local shopping and dining. The facility’s Handicap accessible even for my power wheel chair. The resort is also being incrementally renovated. Great place for young and not-so-young. — Max D (TripAdvisor)
Click Here to Deposit
Terms & Conditions
Use Deposit Promo Code: TPILN18. Valid for new deposits only. Deposit your Unit Week by 12/31/2018 and at least 60 days prior to your Unit Week arrival date to receive two Bonus Weeks, for a total of three weeks of usage. Each Bonus Week is subject to a $229 service fee and valid for a reservation in a Unit up to the same size as the original Unit Week deposited. Each Bonus Week expires one year from the arrival date of original Unit Week deposited. Offer is based on availability, not combinable with other offers, and is subject to change without notice.
Solicitation of Nominations
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Lindo Mar Adventure Club, Ltd. by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)
If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
Trading Places address
| US Mail: |
Trading Places International
Attn: DRO Admin
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630 |
Fall 2018
President's Message
Hello again, Lindo Mar owners,
Are you as excited as I am to see the remodeled floors 4, 5 and 6 at Lindo Mar? As of September 1, when I’m writing this, our manager, Roberto Chavez, tells me we are making very good progress toward the completion date of October 6, which is the end of Week 39. In fact, it looks like floor 4 will be finished during the first week of September and the furniture can be moved back in. Of course, as was to be expected with our old building, there have been some “adventures” along the way, like when the floor tiles on floor 4 were being taken up and the power went out in some rooms on floor 3, because wiring for floor 3 was under the floor 4 tiles. At least for the future we will have good, new wiring and, best of all, we’ll know where it is.
To the few of you who may have been at Lindo Mar during the construction period, I hope it wasn’t too inconvenient for you. And thanks to the owners who tolerated the elevator construction work, as well. I haven’t had the opportunity yet to experience the new elevator, but the reports are that it is such a wonderful improvement.
I am also happy to report that the heat problem in the newly-remodeled restaurant kitchen is supposed to have finally been resolved. As always, we are very concerned about the working conditions of our staff.
With regard to planning for the next phase of the resort remodel, the board will make the budget for 2019 during our on-site meeting the end of October, and the Phase 2 construction will be included, but we won’t make final decisions about the details of Phase 2 until our February meeting. The decision about which floors to include in Phase 2, however, had to be made in June in order to block out the units and work on moving fixed week owners to other units during the construction period. Just to remind you, Phase 2 will consist of floors 3, 7 and 8. Although that might at first seem illogical, we can’t do floors 1, 2 and 3 in one phase, because it would take almost all of our two-bedroom units out of service at the same time. We thank the floor 1, 2 and 9 owners for their patience with this process. Just think how wonderful it will be in October 2020 at which time we should have a “like new” resort.
We know that owners coming to the resort will be anxious to see the remodeled units and give the board feedback. We should be able each week to either have one unit available for viewing or, at least, have an open house in one of the units. As you know from the past year, when all of the units were occupied, we asked the occupants of Unit 702, our second sample remodeled unit, to allow people to view the unit the hour before the weekly owners meeting, and we plan to do the same this year. By the way, thanks to all of you who were Unit 702 occupants and opened the unit to viewing. We very much appreciated your kindness and understanding.
Many of our Lindo Mar owners have owned their intervals for 20 or 30 years, or more, so that means our ownership base is aging. We’ve lost some owners due to death or inability to travel, and we know some of you have faced quite daunting health challenges recently. It’s always a relief to hear that you have come through well, and if you are still struggling, know that we are thinking of you and hope to see you again soon. If you simply cannot come to Lindo Mar, there are probably owners who would like to rent your time or maybe buy it from you. Please don’t just walk away from your time unless absolutely necessary, because that makes it difficult for our finances. Lindo Mar is on a solid financial footing (see the treasurer’s message), but we need to keep it that way.
Finally, I want to thank our management team and the Lindo Mar staff, as well as the board, for all of their efforts on behalf of Lindo Mar. We have a wonderful resort – a great place to spend part of our lives.
I’ll hope to see you soon at Lindo Mar, and if I’m not there when you are, have a great time!
Sandra Wicks,
Board President
Resort Manager's Message
Hello Dear Members,
I would like to inform you of the latest activities at your home Lindo Mar. As you already know since the first week of July, we have been in remodeling mode! The remodel has been a real adventure for all of us the staff at Lindo Mar. On some occasions we have been driven to perform extra feats as we were not used to be under this kind of activities and for so long.
I will begin by telling you that during the remodel we have not had space for the staff to dine, so we have been eating in the back of the restaurant, where ladies in high season play Mahjong (quesadillas área during buffet).
I also want to report on what our maintenance staff has being doing related to remodeling:
- Installed shut off valves in every single room for gas, electricity, and wiring.
- Repaired 3 wood balcony door beams with metal beams, in 3 different rooms to be remodeled.
- Installed all new wiring in the ducts on every floor.
- Repaired electric lines that were damaged during the demolition process.
- Repainted balcony railings in every room.
- Uninstalled and re-installed all minisplits after preforming maintenance of rooms remodeled.
- Uninstalled and re-installed back the headboards in the bedrooms.
- Carried all furniture to the lobby to move it to storage in town.
- Housekeeping staff packed all of the furniture, frames, dishes, curtains, and cushions.
- Coordinated with contractor, to make sure that every single electrical line, phone line, device and tv signal functioned correctly in the remodeled rooms.
- We have begun to bring back back all furniture from storage in town to the resort. We hired a moving truck bring all the items back with the help of some staff members, including myself, Miguel and Juan Manuel, our security chief.
As you can see dear Members, this summer we have been very, very busy and (except restaurant staff) everyone has been involved with the remodel. We hope that next time you are here, you will feel proud of your (partially) new Home LindoMar! We the staff, are proud!
In the meantime, be happy, and prepare yourself for your next vacation with us! We are looking forward to it!
Roberto Chavez
Manager
Treasurer's Report
August 2018
Having reviewed the accounts up to the end of July, I am pleased to report that despite three floors
being cleared for remodelling in July, we are ahead of our 2018 Budget, partly due to the continued
weakness of the Mexican Peso.
La Playita’s results are on budget, and Timeshare Sales are ahead. Our current delinquency rate
remains at 5%, which is notable as the Timeshare industry continues to weaken.
As reported elsewhere, this year’s remodeling of three floors is in progress while the Replacement
Reserves remain at $1 million. Looking into the future, I see no problems in the remodelling
project staying on course.
Poul Hansen,
Secretary-Treasurer
You may find a copy of the 2017 financial review under your Owner’s Corner (Important Documents>Financial Review) or by clicking here: Financial Summary
Staff Spotlight
Hello, my name is Yanira Guadalupe Gallegos and I am 24 years old. I was born in Puerto Vallarta and still live in Puerto Vallarta at Magisterio Colony. I have two daughters: Xiomara (7 years old) and Damara (4 years old). I only attended elementary school, because I have always preferred to work.
Before coming to work at Lindo Mar, I worked as a maid at Canto del Sol hotel, but I have also worked as a waitress in restaurants. I love working at Lindo Mar: I like my workmates and my boss is very nice to me. We all get along pretty well. I have been working here for the last 6 months in the Housekeeping department. I have been put in charge of the evening shift, which is new to me but I am delighted to do it. Lindo Mar is a nice place to work at.
I hope to meet you next time you are here.
Gracias!
Fourth Floor Remodel
Fifth Floor Remodel
Sixth Floor Remodel
Greetings from Owner Services!
Hello! We are your Owner Services Vacation Specialists and we are available to assist you in getting the most out of your vacation ownership. We hope the new year is off to a good start and want to remind you to reserve your 2018 owner use week if you haven’t done so already. If you are not planning to travel on your week to Lindo Mar and would like to bank it with an exchange company, make sure you plan early, as all reservations are subject to availability! Please call us to confirm your reservation plans for your week(s), 800-365-6494 ext. 1 or email ownerservices@tradingplaces.com.
Did you know?
In order to bank/deposit a week, most exchange companies (TPI, Interval International, or RCI) require a specific lead time for unrestricted exchange terms. The earlier you deposit the better your chances will be to receive flexibility with your exchange options. In an effort to secure the highest trade value, our Owner Services team works with Trading Places Exchange as well as RCI to set aside weeks of credit ahead of time in anticipation of Lindo Mar owners requesting to deposit their use time. These weeks of credit will be utilized for owners requesting to deposit their use time and are not available for owner use requests. The weeks of credit are subject to availability and are assigned on a first-come, first-served basis.
Steps to banking/depositing your week for exchange:
- Call Trading Places International Owner Services department to request a reservation for deposit (Fixed week owners can call for their reservation number).
- Pay your corresponding maintenance fees for the week you want to bank/deposit.
- Contact the exchange company of your choice and give them your Lindo Mar reservation.
Please note: An owner services representative is able to facilitate your deposit should you elect to use Trading Places Exchange.
- Make sure you receive a confirmation directly from the exchange company in writing confirming your week has been successfully banked/deposited.
If you have any questions on this process or on other options for your week please feel free to contact Owner Services at 800-365-6494, ext 1 or email ownerservices@tradingplaces.com.
How are we Doing?
Your feedback is very important to us! We are always looking for ways to improve our services and your vacation experience. Please let us know how you enjoyed your stay by filling out our online survey located on the bottom of the Lindo Mar website.
Share your Stories and Photos!
Digital Art Submitted by Member Geri Reamer entitled “Ocean Bliss”
Do you have any stories or photos of your time at Lindo Mar? We would love to share them with fellow members in the upcoming newsletters, please mail them to Casey Clayson at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630 or email casey.clayson@tradingplaces.com.
Please note that if you submit a photo you must fill out the release form here. In addition, any photos submitted with visible faces cannot be used unless each person in the picture has provided written consent using the form attached in the previous sentence.
Messages in a Bottle
Annual Visitor
Excellent resort, excellent location, excellent staff. The restaurant in Lindo Mar serves breakfast, lunch, and dinner as well as two daily "happy hours". We have been frequenting this location for over twenty years and have never been disappointed. -cpugram (TripAdvisor)
Private, Peaceful, and Friendly Stay!
As the other reviews have stated, this is an older establishment, but it has so much to recommend it for. The location is between Puerto Vallarta and Mismaloya with a bus stop conveniently located a few feet from their entrance. The bus is super cheap to take in either direction if you choose not to use a taxi. There is also a small convenience store just past the bus stop. You can dine at the Lindo Mar Restaurant or choose one from a neighboring establishment. The best part is the private beach with palapas, tables, and towels. The rooms all overlook the bay with furnished balconies. Very clean, lovely pool and hot tub, friendly service, best money exchange rate at the front desk, and free Spanish classes for those interested. The experience couldn't be better! We will be going back and highly recommend this to travelers looking for a peaceful and relaxing place to stay with a lot to do around them. -lmseddon64 (TripAdvisor)
Solicitation of Nominations
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Lindo Mar Adventure Club, Ltd. by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)
If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
Trading Places address
| US Mail: |
Trading Places International
Attn: DRO Admin
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630
|
Summer 2018
President's Message
Greetings All,
It’s my pleasure to write to you again after our Lindo Mar board meeting June 12, 2018 at which it was announced that the incumbent directors, Chuck Meacham and I, were re-elected for another two-year term. Thank you for your continuing confidence in us. Thanks, also, to the members who chose to run for a seat on the board and to those of you who took the time to vote. This report is going to touch on “the good, the bad, and the ugly.”
First, the ugly. We were all saddened to learn that our former head of reception, Franklin Quezada, had committed suicide. Members of the Yahoo chat group are already aware of this, but the news may come as a shock to others of you. We already missed Franklin’s fun personality after he quit working for us, but now we know that he must have been dealing with demons. I’m sure we all wish there had been something we might have done to change this outcome.
The good news is that the club is still doing very well financially, thanks in large part to very strong rental receipts and the effect of the exchange rate which, as I’m writing, is about 20 pesos to the dollar when we budgeted at 17.50 to the dollar.
Other good news is that, by the time you receive this, our new elevator should be in service after extensive delays caused by the elevator company. And, for those of you who live on the north end of the building and had to look at the ugly and possibly dangerous wall between Lindo Mar, El Set and Conchas Chinas Hotel, we are fixing that wall. By the time you return to Lindo Mar, it should be both beautiful and secure.
We are also on track to begin Phase 1 of the resort refurbishment which will start the end of June with floors 4, 5 and 6. When the board meets in October, we will review Phase 1 and start making decisions for Phase 2 but, in order to block the space for next summer’s phase and let any fixed week owners know, we made the decision that Phase 2 will refurbish floors 3, 7 and 8. Because we can’t take virtually all of our 2-bedroom units out of service at the same time, we felt it was necessary to do one floor of 2-bedroom units next summer and then do floors 1 and 2, along with floor 9, in Phase 3, since floor 1 only takes two 2-bedroom units out of service. As soon as the Phase 1 units are completed, management will post pictures, and probably a video, on our website for all to see. And, of course, with so many refurbished units, we should be able to maintain one or two available for the owners to see in person when they are in residence.
So, what’s bad? We have a horrible dilemma that was discovered by the board when an astute owner called Trading Places before the call-in date and asked how many 1-bedroom units were available for floating owners to book. The owner was told there were 11. The board had been aware of the policy of half of the 1-bedroom units being kept as floating, in other words, 15, since there are 30 1-bedroom units. When I inquired about how there could be only 11 1-bedroom units available for owners to book when there should be 15, I learned that our wonderful rental program that helps us keep our maintenance fees down was using 4 1-bedroom units per week. That was a real shock to the board, because we all honestly thought there were 15 1-bedroom units available each week for floating owners to book. As soon as the board discovered the situation, to be fair to the floating owners, we discontinued the use of floating weeks for the rental program, which means the club will have to make up for the lost income in some other way. For this year, with the high exchange rate, this may not be a problem, but you can see the dilemma we have. We came down on the side of fairness to the floating week owners and will have to make whatever adjustments are necessary.
You might wonder when the rental program started and who authorized it. The most senior board member, Poul Hansen, doesn’t remember ever having authorized a program to use 4 of the floating 1-bedroom units for rentals, and our director of resort operations looked back years in the board’s meeting minutes and didn’t find anything, either. Our supposition is that the program must have gone into effect after the retaining wall collapsed in 2006 and the resort was closed for two months. The club was in serious financial circumstances at that time. Fortunately, we are not in serious financial circumstances now and can take what we consider action that is fairest to the floating 1-bedroom owners. After all, they (and four of the five board members are in this group) have in a way subsidized everyone else over all these years. We can’t go back and change the past but, but TPI has been directed not to list any intervals during January through March for rent until six months in advance of the date of use, so going forward, it should be a little easier for 1-bedroom floating owners to book time. Nevertheless, remember we have lots of floating 1-bedroom owners and not very many (even with 15) 1-bedroom units available to be booked. Some of us will continue to be frustrated when we don’t get the week we want, but that goes with being a floating owner, and believe me, I know about that frustration from my own personal experience.
Since the owners seem to appreciate the information meetings with board members (when in residence) and management, we plan to continue conducting them on Wednesday or Thursday afternoon, so be sure to set aside some time to meet with us, get information, and let us know what you think. We are all in this together and continue to want the best for Lindo Mar, our staff and our owners.
Sandra Wicks,
Board President
Resort Manager's Message
Hello Dear Members,
I wanted to provide an update of the latest activities happening at your home Lindo Mar:
We started moving all of the contents out of the rooms involved in remodeling. It took us 3 days to pack everything in order to move it to a new location. Francisca, our housekeeper, and maids helped us with this large packing job. We rented a 3-ton weight capacity truck, to move everything.
Isidro, our maintenance chief, and his crew have been uninstalling every single device inside of the rooms up to the last screw! Miguel Correa, the assistant manager, and Juan Manuel, our head of security, and myself have overseen the move of everything out of building to the storage place we rented to house all the contents of the rooms.
The first day we did four trips with a truck rental and two trips with our purchasing department’s pickup truck. The storage place is full from floor to ceiling! On June 28th, we started selling all of the furniture that would not be used in the remodeled rooms to our staff.
On July 2nd, we began demolition, and by the time you read this article we may even finish the demolition and may be working on the remodel.
I hope next time you come, you will enjoy the remodeled rooms and of course our NEW ELEVATOR! The new elevator was finished, and we began operating the elevator on June 25th finally!! The second elevator has helped us a lot with the move of all the items out of the units to be remodeled! The new elevator will be exclusively used only by guests, members, and restaurant clients.
Wish you the best always!
Viva LindoMar!
Roberto Chavez
Manager
Treasurer's Report
June 2018
I have reviewed the accounts up to the end of May and I am pleased to report that we are ahead of our 2018 Budget, largely due to the continued weakness of the Mexican Peso.
La Playita continues to show positive results, and Timeshare Sales and Rental Income have done better than budgeted. Perhaps the remodelling project, that is about to commence, is already perking up interest in the resort. Our current delinquency rate is <5%, which is considerably better than the industry norm.
After making down-payments on supplies for the remodelling project, the Replacement Reserves Fund stands at $1.1 million. I am pleased to report that the resort remains in good financial position for the challenges ahead.
Poul Hansen,
Secretary-Treasurer
You may find a copy of the 2017 financial review under your Owner’s Corner (Important Documents>Financial Review) or by clicking here: Financial Summary
Staff Spotlight
My name is Rocio Alejandra de la Torre. I am 24 years old and was born in Guadalajara Jalisco.
My father is Alejandro de la Torre (he is 43 years old) and my mother is Lidia Valdovinos (she is 43 years old). I have three siblings: Jorge who is 21 years old, Alexia who is 18 years old and Angel Rubí who is 10 years old.
I finished school up until a college degree and I want to continue studying if possible to become a cosmetologist. My hobbies are music, soccer, movies, dance, and traveling. I am also studying English, to be able to speak it better.
I started working in restaurants when I was 18 years old. While I lived in Guadalajara, I worked at Applebee’s Restaurant as a waitress and bartender. I moved to Puerto Vallarta in 2017, and I have been working at La Playita since.
I am very happy working at Lindo Mar. In Puerto Vallarta people are very nice and friendly which is very different than Guadalajara. My workmates are very nice people, making me feel relaxed and peaceful as I work. Thanks for the opportunity to work at La Playita Restaurant which has taught me valuable life lessons.
Members, I hope to have the pleasure to serve you when you come back!
Viva La Playita!
Mother's Day Staff Celebration
2018 Election of Directors
The 2018 board election polls have closed. The two incumbents – Chuck Meacham, and Sandra Wicks – have been re-elected to serve another two-year term on the board. Congratulations to Chuck and Sandra!
Here is the final ballot count:
2018 ballot count
| Roger Denton |
283 |
| Scott Gordon |
204 |
| Chuck Meacham |
483 |
| Will Stewart |
34 |
| Les Toth |
31 |
| Sandra Wicks |
565 |
| |
|
| Write-Ins |
|
| Laura Raltson |
1 |
| Steve Raltson |
1 |
Events in Puerto Vallarta
Farmers Market held every Saturday at Parque Lazaro Cardenas
Enjoy some delicious Mexican cuisine, the delights of Artisan Waters, art and different shows every Saturday in the “Plaza Lazaro Cardenas, de Olas Altas.”
National Holidays -September 15th & 16th
Celebrate the Independence of Mexico on September 15th! The Malecon (central square) fills up with people who give the traditional “cry of independence” led by the municipal president in front of City Hall. The flame of independence is lit and everyone cries out “Viva Mexico” as a firework show lights up the sky.
Click Here to Deposit
Terms & Conditions
Use Deposit Promo Code: TPILN18. Valid for new deposits only. Deposit your Unit Week by 12/31/2018 and at least 60 days prior to your Unit Week arrival date to receive two Bonus Weeks, for a total of three weeks of usage. Each Bonus Week is subject to a $229 service fee and valid for a reservation in a Unit up to the same size as the original Unit Week deposited. Each Bonus Week expires one year from the arrival date of original Unit Week deposited. Offer is based on availability, not combinable with other offers, and is subject to change without notice.
Greetings from Owner Services!
Hello! We are your Owner Services Vacation Specialists and we are available to assist you in getting the most out of your vacation ownership. We hope the new year is off to a good start and want to remind you to reserve your 2018 owner use week if you haven’t done so already. If you are not planning to travel on your week to Lindo Mar and would like to bank it with an exchange company, make sure you plan early, as all reservations are subject to availability! Please call us to confirm your reservation plans for your week(s), 800-365-6494 ext. 1 or email ownerservices@tradingplaces.com.
Did you know?
In order to bank/deposit a week, most exchange companies (TPI, Interval International, or RCI) require a specific lead time for unrestricted exchange terms. The earlier you deposit the better your chances will be to receive flexibility with your exchange options. In an effort to secure the highest trade value, our Owner Services team works with Trading Places Exchange as well as RCI to set aside weeks of credit ahead of time in anticipation of Lindo Mar owners requesting to deposit their use time. These weeks of credit will be utilized for owners requesting to deposit their use time and are not available for owner use requests. The weeks of credit are subject to availability and are assigned on a first-come, first-served basis.
Steps to banking/depositing your week for exchange:
- Call Trading Places International Owner Services department to request a reservation for deposit (Fixed week owners can call for their reservation number).
- Pay your corresponding maintenance fees for the week you want to bank/deposit.
- Contact the exchange company of your choice and give them your Lindo Mar reservation.
Please note: An owner services representative is able to facilitate your deposit should you elect to use Trading Places Exchange.
- Make sure you receive a confirmation directly from the exchange company in writing confirming your week has been successfully banked/deposited.
If you have any questions on this process or on other options for your week please feel free to contact Owner Services at 800-365-6494, ext 1 or email ownerservices@tradingplaces.com.
How are we Doing?
Your feedback is very important to us! We are always looking for ways to improve our services and your vacation experience. Please let us know how you enjoyed your stay by filling out our online survey located on the bottom of the Lindo Mar website.
Share your Stories and Photos!
Do you have any stories or photos of your time at Lindo Mar? We would love to share them with fellow members in the upcoming newsletters, please mail them to Casey Clayson at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630 or email casey.clayson@tradingplaces.com.
Please note that if you submit a photo you must fill out the release form here. In addition, any photos submitted with visible faces cannot be used unless each person in the picture has provided written consent using the form attached in the previous sentence.
Messages in a Bottle
Annual Visitor
Excellent resort, excellent location, excellent staff. The restaurant in Lindo Mar serves breakfast, lunch, and dinner as well as two daily "happy hours". We have been frequenting this location for over twenty years and have never been disappointed. -cpugram (TripAdvisor)
Private, Peaceful, and Friendly Stay!
As the other reviews have stated, this is an older establishment, but it has so much to recommend it for. The location is between Puerto Vallarta and Mismaloya with a bus stop conveniently located a few feet from their entrance. The bus is super cheap to take in either direction if you choose not to use a taxi. There is also a small convenience store just past the bus stop. You can dine at the Lindo Mar Restaurant or choose one from a neighboring establishment. The best part is the private beach with palapas, tables, and towels. The rooms all overlook the bay with furnished balconies. Very clean, lovely pool and hot tub, friendly service, best money exchange rate at the front desk, and free Spanish classes for those interested. The experience couldn't be better! We will be going back and highly recommend this to travelers looking for a peaceful and relaxing place to stay with a lot to do around them. -lmseddon64 (TripAdvisor)
Solicitation of Nominations
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Lindo Mar Adventure Club, Ltd. by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)
If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
Trading Places address
| US Mail: |
Trading Places International
Attn: DRO Admin
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630
|
Spring 2018
President's Message
Hello again, Lindo Mar Owners,
We've had our February board meeting and are well on our way now to starting Phase 1 of the refurbishment of Lindo Mar. As previously noted, we will close the resort completely the first two weeks of July for demolition activities and then will re-open to our owners and guests while we refurbish all of the units on floors 4, 5 and 6. Based on the outcome of the Phase 1 project, we will define Phase 2 for the summer of 2019 at our October and February board meetings.
As I am writing, progress to actually install our second elevator is underway after a long delay. I hesitate to say when the installation will be complete, since all of the completion dates we've been given in the past have been wrong. Let's just be happy when we finally have an operating second elevator which will greatly improve the daily lives of our owners, guests, staff and restaurant clients.
Now, I need to talk to you about something really important for the long-term health of our resort. Everyone understands that we can only be financially healthy if we have a large number of dues-paying owners. Yes, the restaurant income helps us, but the bulk of our income comes from our owners paying their annual dues.
Even through economic hard times we have managed to maintain an extremely low (by industry standards) delinquency rate, but in the last year it has crept a little higher and we've had requests to cancel memberships. We are very lucky to have a devoted ownership, but we know that our members are aging and may have economic or health issues, and our members will eventually die. In some cases, owners have apparently paid law firms to "help" them cancel their memberships. Please do not be fooled into spending a lot of money on a lawyer. You would do better to use those funds to maintain your membership and rent your interval or find someone to buy it.
When I was at the resort in January, there were present owners buying up floating weeks, and there were guests looking to buy time, too. Javier Quezada, our Lindo Mar Sales Representative located at the resort, can help with the purchase of additional weeks, and if you are at the resort, you can place a notice on the owners' board in the hall to the terrace. The most important thing for the health of the resort you love is to not just walk away from your membership. Please try every way you can to transfer your membership to someone who will love Lindo Mar for many years to come and will keep up the dues payments. We're all in this together, and we need you to do your part if/when you have to leave our little community.
And two final notes. The first is that we are having weekly owners information meetings at the resort, usually Wednesday or Thursday from 4-5 p.m., so you can get up-dated information, share concerns and ask questions. The owners who attended when I conducted the meetings in January said they were grateful to have the opportunity to learn more of the details about how Lindo Mar operates and provide feedback.
My other final note is to urge you to vote in the up-coming board election and, if you are interested in serving Lindo Mar, have the time and the background, consider running for the board. We presently have an excellent, hard-working board, but we always need to have replacements in the wings for those of us who for various reasons feel it is time to leave the board.
Thank you all for caring as you do about Lindo Mar.
All the best,
Sandra Wicks,
Board President
Resort Manager's Message
Hello Members!
I am happy to be able to communicate with you again! Especially because we have so much to inform you about.
I will start by telling you that the new elevator is finally being installed! How great is that? Hopefully by end of March we might be able to use the new elevator! We are planning to refurbish the cabin of the original elevator as soon as the Board gives approval to do so.
I also wanted to tell you about the upcoming remodeling beginning this coming June. We anticipate the remodel will take 13 weeks to finish. We will start on June 30th and will finish on October 6th.
At the last Board meeting on February 26th, the board selected one of the 4 bidders to complete the work. His name is Fernando Becerra, an engineer, who has completed some other projects at the resort including: collapsing wall repair, reinforcement of the ground floor columns of the building and the ramp building, which was the last project he completed.
The resort will be closed for 2 weeks from June 30th to July 14th for demolition. Lindo Mar will open back up for normal operations following these two weeks with exception of the 4th, 5th and 6th floors which will remained closed as they undergo remodeling.
Changing the subject, I am very proud to inform you that we just received the Gold Crown Award from RCI for the 15th time in a row!
I hope this information will cheer you up a little as your home in Mexico is getting better and better!!
See you soon!
Viva Lindo Mar!
Your Manager,
Roberto Chavez
Treasurer's Report
March 2018
The 2017 accounts have been closed and they are now being reviewed by our US accountants; the Directors will discuss the final accounts at their June meeting following which the results will be available to the Owners. In the meantime, I’m pleased to report that the financial results for 2017 were positive and the Reserve Fund was further enhanced.
La Playita showed positive results, and real progress was made. We have lost some of our great waiters, but new staff members are findings their way. Puerto Vallarta is experiencing increasing visitors and service demands with good English.
Timeshare Sales and Rental Income have done well and have been better than budgeted.
Current projects, including the remodeling, are well in hand, financially and otherwise.
Poul Hansen,
Secretary-Treasurer
You may find a copy of the 2016 financial review under your Owner’s Corner (Important Documents > Financial Review) or by clicking here: Financial Summary.
Staff Spotlight
Hello Lindo Mar Members,
My name is Candelario Peña and I was born on December 11, 1976 in a little town called Villa Hidalgo, in Nayarit state. I am married with 2 children who are both already going to University. My wife works at the Pelicanos Hotel.
I moved to Puerto Vallarta in 1998 and studied only until high school. Since moving to Puerto Vallarta, I have worked only in the hotel industry. I have worked at the following hotels: Tropicana Hotel, El Dorado Condos, Vallarta Torre and Tinos Restaurant.
In 2017, I came to work at Lindo Mar. I can do work in masonry, electricity, air conditioning and plumbing. I will be in charge of your minisplits preventive maintenance from now on, following the new program for minisplits created by Management.
We are taking care of your home.
Viva Lindo Mar!
Sincerely,
Candelario Peña
Maintenance
New Activity at Lindo Mar
Click Here to Deposit
Terms & Conditions
Use Deposit Promo Code: LMR18. Valid for new exchanges only. Deposit your Unit Week by 4/30/18 and at least 120 days prior to your Unit Week arrival date to receive two Bonus Weeks, for a total of three weeks of usage. Each Bonus Week is subject to a $229 service fee and valid for a reservation in a Unit up to the same size as the original Unit Week deposited. Each Bonus Week expires one year from the arrival date of original Unit Week deposited. Offer is based on availability, not combinable with other offers, and is subject to change without notice.
Greetings from Owner Services!
Hello! We are your Owner Services Vacation Specialists and we are available to assist you in getting the most out of your vacation ownership. We hope the new year is off to a good start and want to remind you to reserve your 2018 owner use week if you haven’t done so already. If you are not planning to travel on your week to Lindo Mar and would like to bank it with an exchange company, make sure you plan early, as all reservations are subject to availability! Please call us to confirm your reservation plans for your week(s), 800-365-6494 ext. 1 or email ownerservices@tradingplaces.com.
Did you know?
In order to bank/deposit a week, most exchange companies (TPI, Interval International, or RCI) require a specific lead time for unrestricted exchange terms. The earlier you deposit the better your chances will be to receive flexibility with your exchange options. In an effort to secure the highest trade value, our Owner Services team works with Trading Places Exchange as well as RCI to set aside weeks of credit ahead of time in anticipation of Lindo Mar owners requesting to deposit their use time. These weeks of credit will be utilized for owners requesting to deposit their use time and are not available for owner use requests. The weeks of credit are subject to availability and are assigned on a first-come, first-served basis.
Steps to banking/depositing your week for exchange:
- Call Trading Places International Owner Services department to request a reservation for deposit (Fixed week owners can call for their reservation number).
- Pay your corresponding maintenance fees for the week you want to bank/deposit.
- Contact the exchange company of your choice and give them your Lindo Mar reservation.
Please note: An owner services representative is able to facilitate your deposit should you elect to use Trading Places Exchange.
- Make sure you receive a confirmation directly from the exchange company in writing confirming your week has been successfully banked/deposited.
If you have any questions on this process or on other options for your week please feel free to contact Owner Services at 800-365-6494, ext 1 or email ownerservices@tradingplaces.com.
Share your Stories and Photos!
Do you have any stories or photos of your time at Lindo Mar? We would love to share them with fellow members in the upcoming newsletters, please mail them to Casey Clayson at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630 or email casey.clayson@tradingplaces.com.
Please note that if you submit a photo you must fill out the release form here. In addition, any photos submitted with visible faces cannot be used unless each person in the picture has provided written consent using the form attached in the previous sentence.
Messages in a Bottle
Piece of Heaven
Lindomar has it all. Oceanfront, nice beach, great restaurant Wonderful staff, quiet setting, Mexican touch! Located a be a beach walk away from downtown or local bus or taxi is perfect. Ocean access is excellent nestled in among the mesmerizing rocks! -Dennis L. (TripAdvisor)
We Recommend
We spent one week in this resort. It is well located with only a 20-minute walk to the romantic zone. Our one-bedroom suite was well appointed and comfortable with rustic furnishings. The king size bed was comfortable. The unit and hotel were clean. All staff were extremely accommodating. Good restaurant on site. We will come again. -Altadog1(TripAdvisor)
Every year for over 25 years
I bought a week in the penthouse at Lindo Mar over 25 years ago and over time my family purchased five more fixed weeks in November. We have approximately 20-25 people of all ages join us every year. My husband and I are world travelers, but we NEVER miss gathering with friends and family at Lindo Mar. The excellent value is Mexican decor, good food, good location and friendly accommodating staff. Many staff people have been here as long as we have been coming here. In short. We love it and would recommend it. However, it is not a party place.... my college age grandchildren and young professional grandchildren value this place as much as I do and always come back . -Bigsky2313 (TripAdvisor)
Solicitation of Nominations
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Lindo Mar Adventure Club, Ltd. by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)
If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
Trading Places address
| US Mail: |
Trading Places International
Attn: DRO Admin
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630
|
Winter 2017
President's Message
It's my pleasure to write to you again about our Lindo Mar resort that is undergoing some wonderful changes while retaining all of its Mexican charm. Our second model unit, 702, is now complete and the comments from owners who have seen it already are very positive
We think we are now close to what we want for the refurbishment of the units that will begin in earnest next summer. That is, of course, the big news. The resort will be closed completely for two weeks in June 2018 for the demolition work on floors 4, 5 and 6, and then the renovation of the units on those floors will continue after the resort reopens. Those floors will be ready for occupancy by the time high season starts and some lucky owners, exchangers and renters will get to experience lovely new kitchens and bathrooms and some very nice improvements to the other rooms as well.
Don't worry. There will still be lots of Mexican tile and the charm we are used to having in our units. One of the enormous improvements will be the balcony doors and bedroom windows that will close easily and seal completely for more efficient air-conditioning and sound control. Be sure to visit Unit 702, if it is open when you are at Lindo Mar so you will have an idea of where we are going with the refurbishment. If you can’t see Unit 702 in person, you can look at the pictures of it in the Owners Corner of the Lindo Mar website: www.lindomarresort.com. Click on Owners Corner and the codes are "lmr" and "mar".
We are very pleased with the completed gym renovation and the new restaurant kitchen (although we are tweaking some issues with air circulation). The one area of frustration and delay right now is with Otis Elevators who have not delivered the new elevator to go into the virtually complete elevator shaft (if that is the correct term). Unfortunately, we may not have the elevator installed and working until sometime into the new year. I think you will be surprised, however, at how naturally the new elevator shafts fits in with our building. Just like the ramp we added a few years ago, the new elevator looks like it was always there.
When I was at the resort in October and early November, I conducted weekly meetings with the owners to bring them up to date on things and answer questions. The other board members intend to do the same, and our manager, Roberto Chavez, who always participates in the owners meetings along with the board members, is now doing them when we are not there. So any owner going to the resort has an opportunity to get information and ask questions. Of course, you can always ask the board members and Roberto questions, or share your opinions, outside of the meetings.
The owners meetings are a good time to make little suggestions, as well as big ones. For instance, we are now going to have potato peelers that swivel, instead of the old style. That came up in one of the meetings this fall. And last year, someone mentioned that the one-bedroom units needed more than four knives, forks and spoons, and now we have six of them in each kitchen. These are examples of little improvements that can easily be completed and which make our time at Lindo Mar a little more enjoyable without incurring a lot of expense.
Please let us know if there are things you would like to have in the units. If it doesn’t make sense economically to put the item in all of the units, we can at least buy a few to have available for you to borrow when you need them. Examples of this include cookie sheets and baking dishes. Please ask if you need something for the kitchen. And the same is true of adaptive equipment if you have some kind of medical or physical need. We have wheel chairs, walkers, bath chairs, toilet risers, crutches and staff even made a little temporary ramp so one of our owners in a wheel chair could roll out of his unit onto the pool deck.
Finally, we will be electing two board members this spring. While we currently have a hard-working board, it is always important to have new blood and talent ready to step in, so we encourage you, if you have the time and the interest, please turn in a nomination form. You may not be elected immediately, but people will begin to know who you are and what your skills are if you let them know by running for the board.
Thanks to good management and budgeting, and thanks to the exchange rate, the board was able to adopt a budget for 2018 that did not require an increase in the maintenance fees (the third year in a row), and our reserve fund now is big enough that we think we can accomplish the resort renovation without a special assessment. So things look very good for Lindo Mar heading into the New Year. Happy Holidays to all of you.
All the best,
Sandra Wicks,
Board President
Resort Manager's Message
Dear Members,
It is my pleasure to communicate with you once again. In this update, I would like to tell you about Tuesday and Thursday nights at our restaurant. As usual, we have hired live music for both nights. For your entertainment and enjoyment, Tuesday is Pasta Night starting right as happy hour ends at 6:00 pm. While the musicians begin playing, you can enjoy your antipasto, dressings, and the hot Pasta of your choice. And don’t forget to ask for your wine and member discount as well.
Thursday nights we offer a wide selection of different type of burgers: Beef, Mexican, Chicken, Soy (vegetarian option), and if you want to treat yourself, ask for the Shrimp Burger for a little extra charge. Don’t forget your delicious dessert! We are now making our own bread for the burgers and desserts due to the addition of Lorenzo, our new Pastry Chef and Baker. I recommend you try the French Bread for breakfast and the sweet rolls served at the buffet- both are delicious!
Beginning the last week of October, we began our Saturday Buffet which will last until May 2018!
Remember that patronizing your restaurant helps to maintain the maintenance fees!
We are waiting for you to arrive to your Mexican Home, Lindo Mar!
I hope you had a Happy Thanksgiving and I hope you have a Merry Christmas.
Your Manager,
Roberto Chavez
Treasurer's Report
November 2017
I have reviewed the accounts as of October 31, 2017, and I am glad to report that the financial situation continues to remain good. Early results from the beginning of the year were much helped by the weakening of the Mexican peso relative to the US dollar. At the start, the exchange was up to 22.00 and now it is 18.50 versus a budgeted 17.50; however, there have been considerable fluctuations in between.
Despite the summer season, La Playita continues to show positive results; the year-end results should show the real progress made for 2017. Timeshare Sales and Rental Income have done better than budgeted.
The Reserves Fund stands at US$950,800, which means that we are more than 54% funded based on the 2017 Reserve Study. While the 2nd Elevator project is somewhat delayed, I am pleased to tell you that current projects, including remodeling, are well in hand, financially and otherwise.
Poul Hansen,
Secretary-Treasurer
You may find a copy of the 2016 financial review under your Owner’s Corner (Important Documents>Financial Review) or by clicking here: Financial Summary
Staff Spotlight
Hello Members of LindoMar,
My name is Guadalupe Loaeza and I was born in Acapulco in 1978. I am married and my husband, Manuel, is 38 years old. We have 2 daughters: Litzy age 13 and Dulce 10 years old. I have worked in several different places with different jobs including the Mismaloya Hotel cleaning areas, and as a janitor and cashier at the Milano store, a steward at Playa Fiesta hotel, babysitter at the Iguana Villas and a s Steward at the Portobello restaurant before finding my way to Lindo Mar.
I appreciate that I have been given the opportunity to work here because I like the ambiance and how members and staff are like a family.
Welcome back to your home Lindo Mar!
Sincerely,
Lupita
Greetings from Owner Services!
Hello! We are your Owner Services Vacation Specialists and we are available to assist you in getting the most out of your vacation ownership. 2017 is quickly coming to an end and availability may be limited within your season. If you are not planning to travel on your week to Lindo Mar and would like to bank it with an exchange company, make sure you plan early, as all reservations are subject to availability! Please call us to confirm your reservation plans for your week(s), 800-365-6494 ext 1 or email ownerservices@tradingplaces.com.
Did you know?
In order to bank/deposit a week, most exchange companies (TPI, Interval International, or RCI) require a specific lead time for unrestricted exchange terms. The earlier you deposit the better your chances will be to receive flexibility with your exchange options. In an effort to secure the highest trade value, our Owner Services team works with Trading Places Exchange as well as RCI to set aside weeks of credit ahead of time in anticipation of Lindo Mar owners requesting to deposit their use time. These weeks of credit will be utilized for owners requesting to deposit their use time and are not available for owner use requests. The weeks of credit are subject to availability and are assigned on a first-come, first-served basis.
Steps to banking/depositing your week for exchange:
- Call Trading Places International Owner Services department to request a reservation for deposit (Fixed week owners can call for their reservation number).
- Pay your corresponding maintenance fees for the week you want to bank/deposit.
- Contact the exchange company of your choice and give them your Lindo Mar reservation.
Please note: An owner services representative is able to facilitate your deposit should you elect to use Trading Places Exchange.
- Make sure you receive a confirmation directly from the exchange company in writing confirming your week has been successfully banked/deposited.
If you have any questions on this process or on other options for your week please feel free to contact Owner Services at 800-365-6494, ext 1 or email ownerservices@tradingplaces.com.
Puerto Vallarta Events
International Friendship Club Tours are Back!
The International Friendship Club, also known as IFC, will begin their 32nd consecutive year providing tours in Puerto Vallarta. Tours began November 21, 2017 and will run through March of 2018. Tours begin at 10:30 am every Tuesday and Wednesday at the Sea Monkey Restaurant located on the beach at the foot of Calle Aquiles Serdan. Tours last about three hours as the bus pitstops at 4 homes located on the steep cliffs along the bay in both Cochas Chinas and in the heart of the city. They say tickets sell out quickly, so if you would like to purchase tickets or learn more information about the IFC and their Puerto Vallarta tours please visit: www.ifcvallarta.com
The return of the Malecon Sculpture Tours!
Gary Thompson, the owner of Galeria Pacifico, has offered free guided tours of Puerto Vallarta’s Malecon Sculptures for more than ten years. Every year adjustments are made to the tour to make them better and better! Two different tours are now being offered: the Malecon Scuplture Tour Tuesdays from 9:30 to 11:00 am and the Sunset Sculpture Tour Thursdays beginning at 6:00 pm. Both tours will take place weekly until mid-April 2018. For more information on these tours, visit: www.galeriapacifico.com
Guadalupe Virgin Pilgrimages
In Puerto Vallarta, Guadalupe Pilgrimages take place from December 1st to the 12th and every year, Lindo Mar holds a procession. This year, your Resort will hold a procession on December 6, 2017 at 9:00 pm, but participants should show up by 8:15 pm just outside of the Guadalajara Pharmacy on Insurgentes Street.
A Little bit of Humor…
Teacher: "If I gave you 2 cats and another 2 cats and another 2, how many would you have?"
Johnny: "Seven."
Teacher: "No, listen carefully…. If I gave you two cats, and another two cats and another two, how many would you have?"
Johnny: "Seven."
Teacher: "Let me put it to you differently. If I gave you two apples, and another two apples and another two, how many would you have?"
Johnny: "Six."
Teacher: "Good. Now if I gave you two cats, and another two cats and another two, how many would you have?"
Johnny: "Seven!"
Teacher: "Johnny, where in the heck do you get seven from?!"
Johnny: "Because I've already got a freaking cat!"
Share your Stories and Photos!
Do you have any stories or photos of your time at Lindo Mar? We would love to share them with fellow members in the upcoming newsletters, please mail them to Casey Clayson at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630 or email casey.clayson@tradingplaces.com
Please note that if you submit a photo you must fill out the release form here. In addition, any photos submitted with visible faces cannot be used unless each person in the picture has provided written consent using the form attached in the previous sentence.
Messages in a Bottle
Best Location in PV
"We have been visiting annually for 15 years. Best beach in PV and you can walk to old town. Generally older crowd, quiet and one of the best traditional restaurants in PV. We go in November when the water is warm and the air hot and in March when the water is cooler but also better time for golf. -Geoff W (TripAdvisor)
Love at Lindo Mar
1st time at Lindo Mar and we would go back in a heartbeat! Nothing fancy, just beautiful surroundings, wonderful and friendly staff and you're in Mexico! We were on the 2nd floor which at first I wasn't happy about as I wanted a view, but I was mistaken as it was much easier to take 1 flight of stairs to the pool/beach bc the elevator was very slow. They are in the process of building a new elevator, a little noise some mornings but no biggie. Love this place! -JulesDurf (TripAdvisor)
Great location, beautiful beach, nice well maintained older property
Staff is great and units were very well furnished. Amazing view. Located close to town but without being so close that it feels in town. Very good restaurant on site. -Albert T (TripAdvisor)
Solicitation of Nominations
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Lindo Mar Adventure Club, Ltd. by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)
If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
Trading Places address
| US Mail: |
Trading Places International
Attn: DRO Admin
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630
|
August 2017
President's Message
It has been a very busy summer of projects at Lindo Mar this year. Let me give you a quick rundown so you will know what to expect when you get to Lindo Mar again.
Our restaurant kitchen has been completely remodeled to provide more space, better ventilation, new equipment and an overall much better work environment for the staff. With all of the improvements, we should be able to serve more people faster and put less stress on the staff.
The renovation of Unit 702 is well underway. The demolition has been completed and the improvements are beginning. Thanks to any of you who were there during the demolition and may have had to endure some noise. The goal is to have 702 completed and ready to show and/or occupy by the end of September. To the extent possible, it will be kept unoccupied so owners can see it and voice their opinions. Our new director of resort operations, Asael Sandoval, also has contacts with some design firms with which he worked in his "life before Lindo Mar". Asael is going to obtain some design assistance for us before we make final decisions for the whole resort. Asael and Roberto Chavez, our onsite manager, are also obtaining multiple bids for us to consider at our October board meeting. Trading Places International, our management company, has already blocked two weeks next June (2018) and two weeks in June 2019 and 2020 so we can close the resort entirely for demolition of the units that will be refurbished in those years. We have an exciting few years ahead of us.
The other big project that is currently under construction is the second elevator. We had an initial setback when we discovered extremely hard bedrock at level one of the building when excavation was begun to create adequate space for the foundation. Some of you will remember that our neighbors encountered hard rock when they were excavating the old bed and breakfast site and their contractor illegally used dynamite to break up the rock. Obviously, we could not and would not do that, so we had to jackhammer the rock for about a month to get down to the necessary grade. We're over that hurdle now, and I have just seen pictures of the concrete being poured for the foundation. As soon as that dries, the rest or the "housing" for the elevator can be put in place. As I understand it, the "housing" was already fabricated while the foundation work was being done. It just needs to be installed. We should have the new elevator in service before most of you arrive for your vacations.
And, finally, you know that we are auctioning some more fixed weeks. We hope you will take advantage of this opportunity to own more weeks at Lindo Mar and, if you don’t need more time, surely you friends and relatives would love to join us as owners at our beautiful Lindo Mar.
All the best,
Sandra Wicks, Board President
Resort Manager's Message
Dear Lindo Mar Members:
This is a time of renovation at Lindo Mar. Let me tell you how very, very busy we have been these past months renovating your "home away from home."
This past May we renovated the gym with all new equipment and replaced the flooring. The gym looks even better and larger now that we have removed the sauna. There is also more stretching space.
On June 12th, we began the kitchen renovations which have all been completed. We officially reopened the kitchen for work on July 30th. Prior to that, we had been cooking and serving food outside at the buffet bar area. The kitchen renovations include new floor tiles, wall tiles, exhaust fan, and equipment. Next time you are here, stop by the kitchen to see the staff in the kitchen smiling…
On July 4th, we began digging a basement for the new elevator behind units 102 and 103. This project is currently in progress and we are scheduled to finish by the end of September.
As I write this article, unit 702 is under demolition. We started demolition on August 14th and unit 702 will serve as sample unit for the definitive style/design for the 2018 remodel of 3 floors of Lindo Mar. We will keep the membership updated about this significant project.
I also wanted to let everyone know that I have begun to have weekly member's meetings as of June 2017. Every Wednesday at 4:00 pm, for about an hour, we gather for an information session and conclude with a Q&A. We want you to know what we are completing at the resort and we would like to express how your Lindo Mar team is here for you.
Thank you for your time and all your continued support to the Board and Management.
Viva Lindo Mar!
Roberto Chavez
Manager
Director of Resort Operations' Message
Dear Members,
After living in Puerto Vallarta for about 12 years, I left for a job opportunity in the United States in 1997. I never thought I would have the opportunity to come back to this beautiful city that I call my second home. Thanks to my new position as Director of Resort Operations at TPI/VRI, coming to work for Lindo Mar is like a welcome back home. I know the city and the culture, and now after two months on the job, I am still learning the things we need to focus on to bring this beautiful resort to the next stage.
With my fresh eyes, some of the items I have noticed during my first visit to the resort included the friendliness and customer service the staff provides to all owners and guests. This is evidenced on all of the comments you provided regarding your stay at the resort.
Two projects that were started before I started working as your DRO were completed beautifully during the months of June and July. These projects were the gym and kitchen remodeling. The projects included:
Gym: New floor, state of the art equipment, mirrors, better air conditioning, new interior painting
Kitchen: New floor, new walls, updated kitchen equipment, better lightning, better wiring and plumbing
Some other projects we are currently working on are:
- Installation of new elevator scheduled to be completed on 10/16
- Remodeling unit 702 scheduled to be completed on 9/16
As you can see 2017 year has been full of improvements for our beautiful resort Lindo Mar, however there is still much more to come with a remodel planning for all the units in 2018, 2019, and 2020.
I am thankful for all the support provided from your Board during my first two months on the job. During this time, I have found out that this board is very active, and engaged in making Lindo Mar the best it can be.
Asael Sandoval
Director of Resort Operations
Treasurer's Report
I have just received the accounts as of July 31, 2017, and I can advise that the financial situation continues to be good. Earlier results from the beginning of the year were greatly helped by the weakening of the Mexican peso relative to the US dollar. At the start, the exchange was up to 21.00 and now it is 17.60 versus a budgeted 17.50. It may be said that the accounts are now in more balance with the current economics.
Despite the summer season, La Playita continues to show good results. Timeshare Sales and Rental Income have done better than budgeted.
The Reserves Funds stand at $906,000, which means that we are more than 50% funded based on the 2017 Reserve Study. I am pleased to tell you that current projects are well in hand, financially and otherwise.
Poul Hansen,
Secretary-Treasurer
You may find a copy of the 2016 financial review under your Owner’s Corner (Important Documents>Financial Review) or by clicking here: Financial Summary
Staff Spotlight
Hello Lindo Mar Members:
My name is Elsa Berenice Vivanco. I am 25 years old and was born in Mexico City. I came to Puerto Vallarta when I was 5 years old. I attended school in Puerto Vallarta and found my first job here.
I live with my father, mother, brother and my two children, Lena Abigail (6) and Jorge Alejandro (4). I have worked at El Andariego Restaurant, Liverpool restaurant, Vidanta Group, Kublis Café, and Florios Italian Restaurant. I currently work at La Playita restaurant, as a cook. I really like my work and the ambiance at Lindo Mar.
Hope to be able to take care of you next time you are here.
Best,
Elsa Beren
Greetings from Owner Services!
Hello! We are your Owner Services Vacation Specialists and we are available to assist you in getting the most out of your vacation ownership. 2017 is quickly coming to an end and availability may be limited within your season. If you are not planning to travel on your week to Lindo Mar and would like to bank it with an exchange company, make sure you plan early, as all reservations are subject to availability! Please call us to confirm your reservation plans for your week(s), 800-365-6494 ext 1 or email ownerservices@tradingplaces.com.
Did you know?
In order to bank/deposit a week, most exchange companies (TPI, Interval International, or RCI) require a specific lead time for unrestricted exchange terms. The earlier you deposit the better your chances will be to receive flexibility with your exchange options. In an effort to secure the highest trade value, our Owner Services team works with Trading Places Exchange as well as RCI to set aside weeks of credit ahead of time in anticipation of Lindo Mar owners requesting to deposit their use time. These weeks of credit will be utilized for owners requesting to deposit their use time and are not available for owner use requests. The weeks of credit are subject to availability and are assigned on a first-come, first-served basis.
Steps to banking/depositing your week for exchange:
- Call Trading Places International Owner Services department to request a reservation for deposit (Fixed week owners can call for their reservation number).
- Pay your corresponding maintenance fees for the week you want to bank/deposit.
- Contact the exchange company of your choice and give them your Lindo Mar reservation.
Please note: An owner services representative is able to facilitate your deposit should you elect to use Trading Places Exchange.
- Make sure you receive a confirmation directly from the exchange company in writing confirming your week has been successfully banked/deposited.
If you have any questions on this process or on other options for your week please feel free to contact Owner Services at 800-365-6494, ext 1 or email ownerservices@tradingplaces.com.
Share your Stories and Photos!
We’d love to hear from you! If you have any stories or photos of your time at Lindo Mar and would like to share them with fellow members in the upcoming newsletters, please mail them to Casey Clayson at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630 or email casey.clayson@tradingplaces.com.
Please note that if you submit a photo you must fill out the release form here. In addition, any photos submitted with visible faces cannot be used unless each person in the picture has provided written consent using the form attached in the previous sentence.
Messages in a Bottle
"We will be coming back every year!" -Timeshare Exchange Guest
Comfort, service, ocean views This place is located right on the water. Step off right into the sand and enjoy the clear blue ocean. Our unit is spacious, well-equipped, and the cleaning service is very friendly and efficient. The front desk is very attentive and welcoming… -TripAdvisor
MILLION DOLLAR VIEW Lindo Mar hotel was fantastic. The staff was wonderful. The on-site restaurant was great and right on the beach… -TripAdvisor
"Very lovely place and the people were amazing! Will be visiting this resort real soon" – Exchange Guest
Solicitation of Nominations
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Lindo Mar Adventure Club, Ltd. by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)
If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
Trading Places address
| US Mail: |
Trading Places International
Attn: DRO Admin
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630
|
July 2017
President's Message
It is always a pleasure to write to you to let you know what is happening with our resort. The board just attended the summer board meeting with management at the Trading Places Offices in Lake Forest, California, and there are several highlights I want to share with you.
First, we have a new director of resort operations, Asael Sandoval, a gentleman with long experience in the timeshare industry and who has been involved in refurbishment projects at other resorts. Our former director of resort operations, Mauricio Quezada, assured the board that there was nothing about our resort or the board that caused him to leave. He simply had another opportunity that was too good to pass up. Thank you, Mauricio, for all you did for us during your time with us, and welcome, Asael.
Second, in the 2017 election, the three incumbent board members were re-elected. We thank them for their willingness to continue in this “high-paying” (not) labor of love. And we sincerely thank the other nominees for stepping forward to offer their services. Please run again. We never know when something will cause a board member to have to retire from the board. Speaking of which, our dear, hardworking board member, Dennis Lockwood, has been dealing with some serious health issues and showed his devotion to Lindo Mar by participating in the board meeting by SKYPE in and around therapy sessions. Please keep Dennis in your prayers, cross your fingers (my Swedish relatives say they hold their thumbs over there), or do whatever you do to send good energy. Dennis’ goal is to be with us in person at the October board meeting.
Now about our various summer construction projects. The restaurant kitchen has gone through the demolition stage and should be reconstructed in its new configuration with better ventilation, more space and new equipment shortly after you receive this newsletter. During construction, a reduced menu is being prepared in the area we normally use for the weekend buffet.
The new elevator has been ordered and construction of the shaft is scheduled to begin in mid-July. The board approved the plan for the remodel of 702 with a not to exceed budget and Asael is working out a few of the details with the architects, but we should still be on schedule to have the “new” 702 ready for occupancy in October. That’s a lot for our onsite manager Roberto Chavez to keep on top of and for Asael to jump into. Our thanks go out to them and we know they will both heave a big sigh of relief when these construction projects are completed. You can “hold your thumbs” (if you’re Swedish) for everything to go well with these projects. Certainly, the new restaurant kitchen and elevator will provide immediate benefits for our staff and owners, and having a second model unit to look at will help us come to the conclusions we need to make for the initial phase of the resort refurbishment that we have scheduled to start in June 2018. Did I already mention “holding your thumbs?” We have a lot on our plate.
Other tidbits are that the gym renovation has been completed with more space, a better floor-covering and new equipment. We also have some new kayaks and the old ones that couldn’t be rented because of the holes in them have been repaired.
Please be sure to take a look at the Treasurer’s report. The resort is (blessedly) in great financial condition. And, finally, when you are at the resort, please take time to talk to Roberto, our manager, or any of the board members on-site. We plan to again conduct owner information meetings whenever a board member is in residence, and Roberto may conduct some meetings although, of course, he can’t speak for the board. He can, however, pass on policy issues from the owners to the board. Don’t forget, however, that you can use the “contact” provision on our website to send messages to the board.
One final issue is very important. Although our delinquency rate is still very low for the industry, it is extremely important for owners who can no longer use their units, or can’t afford to, to try to find a buyer so their unit doesn’t come back into the association’s inventory. Intervals in the association’s inventory transfer that unit’s unpaid assessment to all of the other owners. Please find an owner to take your place as a help and courtesy to all of the other owners at a resort we know you may have loved for many years.
My best to all of you.
Sandra Wicks,
Lindo Mar Board President
Resort Manager's Message
Dear Members,
It is my pleasure to have the chance to provide information about your beautiful Lindo Mar! This year we have had our hands full with a few different projects that will make Lindo Mar better.
We started with the gym renovation this past May. We changed out all the equipment, installed a new floor, and demolished the sauna to provide everyone with more room.
In June, we started the restaurant kitchen renovation – expanding walls, enlarging the service area and installing new equipment. The new elevator project has just begun and a local contractor is on-site working on it. During this first week of July, I met with the group of architects in charge of remodeling unit 702 to go over the last details so they may begin the remodel.
And finally, we were awarded the Gold Crown Award for 2016-2017 from RCI last month for the 15th time in a row! Isn't it just great to say that we are one of the best within Vallarta?
Enjoy summer, relax, and organize your upcoming trip, as we take care of your home away from home!
My best to all of you.
Viva LindoMar!!
Roberto Chavez
Manager
Treasurer's Report
I’m glad to report that the accounts for 2016 have been reviewed and accepted by the Directors. You can find the Accountants’ Report and Notes on the Lindo Mar web page, which make pleasant reading, significantly assisted by the weakness of the Mexican Peso. The Comprehensive Income was $417,000, which made it possible to increase the Replacement Fund to $797,000. This equals 46% of the Reserve Study finding of an “Estimated December 2016 Replacement Cost” of $1,746,000, a fine result.
I can add that during the past year, the Directors ordered an audit of the 2015 Mexican financial transactions to reassure the Owners of the accuracy of the input into the California accounts. I’m pleased to report that there were no cash shortages, that the accounting procedures were being followed and that there were no financial discrepancies.
The Directors have just reviewed the financial results for the first five months of this year and I’m pleased to say that the resort has continued the positive trends from the prior year. La Playita is contributing excellent results. Timeshare Sales and Rental Income have increased in comparison to 2016.
The Replacement Fund stands at $872,000 at the end of May. I conclude that the financial capacity to accomplish the projects discussed by the President, are well in hand.
Poul Hansen,
Secretary-Treasurer
You may find a copy of the 2016 financial review under your Owner’s Corner (Important Documents>Financial Review) or by clicking here: Financial Summary
Staff Spotlight
Hello Lindo Mar Members:
My name is Marco Antonio Hernandez and I was born in Puerto Vallarta on April, 29th, 1992. My family consists of my parents Rodolfo and Ana Rosa, my sister Maria Estela and my brother Juan Rodolfo, all of us native from Puerto Vallarta.
I grew up in the area of Mismaloya, where every morning my Mom and I would run to catch the bus to Puerto Vallarta for me to go to school. I still have many great memories from that little village. My Father worked as a waiter and maintenance at a huge house and my mother as a maid and cook. I used to live in a beautiful house on top of Mismaloya hill with a great and extraordinary view of Los Arcos.
Every weekend we used to go to the beach as a family for family time and in 2006 we moved to Puerto Vallarta which proved to be a big change.
At 16 years of age, I became a father of a beautiful son named Emanuel Alejandro, who is now 8 years of age. I had to leave school and I obtained a job at the Botanical Gardens which lasted only 7 months before I started working at a newspaper called Tribuna de la Bahia.
In 2013 my second child was born, a beautiful daughter named Nirvana Yeraldi, who is now 3 years old. At that time, I was working at the Hyatt Ziva Resort right next door to Lindo Mar as security agent, however, during the low season, I was once again without a job and with another child.
I finally got a job at the Lindo Mar Resort, as a security agent. When Mr. Pineda retired Franklin, the Front Desk Manager, gave me the chance to train at the front desk. And now I am a Front Desk Clerk at this beautiful resort called Lindo Mar.
Thanks Lindo Mar for opening the doors for a better life for my family.
Marco Antonio Hernandez Uribe
Front Desk Clerk
New Director of Resort Operations
TPI is pleased to announce that Mr. Asael Sandoval has joined the VRI/TPI team as a Director of Resort Operations. Asael brings with him more than 25 years of experience in the timeshare and hotel industry. Most recently, Asael has served as a Corporate Director for Mastercorp, and a District Manager for Wyndham Vacation Ownership prior to that. In the past 15 years, Asael has served on numerous HOA boards and has overseen management of resorts in the United States and Mexico.
Asael has deep roots in Puerto Vallarta where he lived for 8 years, and he is committed to doing his best for Lindo Mar.
2017 Election of Directors
The 2017 board election polls have closed. The three incumbents – David Brusby, Poul Hansen, and Dennis Lockwood – have been re-elected to serve another two-year term on the board. Congratulations to David, Poul, and Dennis!
Here is the final ballot count:
2017 ballot count
| David Brusby |
493 |
| Roger Denton |
259 |
| Poul Hansen |
567 |
| Dennis Lockwood |
597 |
| Will Stewart |
90 |
| Les Toth |
85 |
La Playita Restaurant
Dear Members,
It is important that you know last year proved to be a great year for the La Playita restaurant! Last year, we found that we didn't have a low season in Puerto Vallarta at all! Last summer occupancy in Puerto Vallarta was almost as good as it was during the high season! There were foreigners all over Vallarta from June to October which is quite unusual, which is one of the reasons why La Playita did so well last year! We also acquired a new person in charge of costs for La Playita and he has worked hard and proven himself to be a great addition to La Playita results.
I hope this information will encourage you to support your restaurant La Playita, especially after the renovation in the kitchen is complete. All the new equipment will make us more efficient!
Roberto Chavez
Manager’s Message
Greetings from Owner Services!
Hello! We are your Owner Services Vacation Specialists and we are available to assist you in getting the most out of your vacation ownership. 2017 is quickly coming to an end and availability may be limited within your season. If you are not planning to travel on your week to Lindo Mar and would like to bank it with an exchange company, make sure you plan early, as all reservations are subject to availability! Please call us to confirm your reservation plans for your week(s), 800-365-6494 ext 1 or email ownerservices@tradingplaces.com
Did you know?
In order to bank/deposit a week, most exchange companies (TPI, Interval International, or RCI) require a specific lead time for unrestricted exchange terms. The earlier you deposit the better your chances will be to receive flexibility with your exchange options. In an effort to secure the highest trade value, our Owner Services team works with Trading Places Exchange as well as RCI to set aside weeks of credit ahead of time in anticipation of Lindo Mar owners requesting to deposit their use time. These weeks of credit will be utilized for owners requesting to deposit their use time and are not available for owner use requests. The weeks of credit are subject to availability and are assigned on a first-come, first-served basis.
Steps to banking/depositing your week for exchange:
- Call Trading Places International Owner Services department to request a reservation for deposit
(Fixed week owners can call for their reservation number).
- Pay your corresponding maintenance fees for the week you want to bank/deposit
- Contact the exchange company of your choice and give them your Lindo Mar reservation
Please note: An owner services representative is able to facilitate your deposit should you elect to use Trading Places Exchange.
- Make sure you receive a confirmation directly from the exchange company in writing confirming your week has been successfully banked/deposited.
If you have any questions on this process or on other options for your week please feel free to contact Owner Services at 800-365-6494, ext 1 or email ownerservices@tradingplaces.com
Share your Stories and Photos!
We’d love to hear from you!
If you have any stories or photos of your time at Lindo Mar and would like to share them with fellow members in the upcoming newsletters, please mail them to Casey Clayson at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630 or email casey.clayson@tradingplaces.com.
Please note that if you submit a photo you must fill out the release form here. In addition, any photos submitted with visible faces cannot be used unless each person in the picture has provided written consent using the form attached in the previous sentence.
Puerto Vallarta — Safest City in Mexico
While many travelers find themselves concerned with visiting Mexico when they hear of advisories regarding safety, Puerto Vallarta has been rated the safest city in Mexico for 2017 in the yearly National Public Urban Security Survey. The National Public Urban Security Survey conducted by Inegi measures the relative safety of various popular cities around Mexico. The survey found that a majority of those surveyed felt little or no anxiety regarding safety while visiting Puerto Vallarta. Rates in many types of crime are lower and on the decline in Puerto Vallarta.
La Isla Shopping Center
In December of 2016, the La Isla Shopping Center opened its’ doors to everyone in Puerto Vallarta. The open-air shopping mall includes more than eighty dining options, retailers and attractions, many of which are new to the Puerto Vallarta area. The new shopping complex is located near the city’s cruise ship dock on the banks of the Pitillal River.
Happy Member Comments
“A little bit of paradise.”
“Back again to my favorite place in Mexico, perhaps the world. As I write this review I am sitting on my balcony listening to the ocean waves just a few feet away. I'm already feeling sad that I must leave in four more days. Three weeks here is just not enough for me.” -DF B
“margaritas and atmosphere”
“If you want to experience one of the best drinks in this area and enjoy it from a beautiful sea side area, this is the place to go. My second time there and no disappointment. you can also go down onto the beach and enjoy the clear ocean water.” -Bearcat4
A Little Humor...
Harry and Martha drank their coffee as they listened to the morning weather report.
“There will be three to five inches of snow today. You must park your cars on the odd-numbered side of the street.”
Harry got up from his coffee to move the car.
Two days later, they sat down with their cup of coffee and listened the weather forecast.
“There will be two to four inches of snow today. You must park your cars on the even-numbered side of the street.”
Harry got up from his coffee to move the car.
Three days later, they tuned in to the weather report.
“There will be six to eight inches of snow today. You must park your cars on the...” The power went off.
He said to Martha, “What am I going to do now?”
Martha said, “Just leave the car in the garage.”
Solicitation of Nominations
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Lindo Mar Adventure Club, Ltd. by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)
If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
Trading Places address
| US Mail: |
Trading Places International
Attn: DRO Admin
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630 |
March 2017
President’s Message
Dear Lindo Mar Owners:
Since I last wrote to you, I have had the pleasure of spending almost another five weeks at Lindo Mar. The weather has been beautiful, by which I mean my clothes aren’t stuck to my body with sweat as in the fall. However, the downside is that the ocean temperature is considerably cooler. You know, the kind of cool that causes you to wince when the water hits your stomach.
After my long report last fall, I don’t have as many things to tell you about except to say that we are all enjoying the new floor tile in the common areas, the new bathrooms on the ground floor and, especially, the FREE Wi-Fi.
One major thing that MIGHT happen soon, possibly even this coming summer, is the installation of a second elevator. Fingers crossed on that one, as our one and only elevator needs to be taken out of service for a week for repairs, and I know most of you do not want to walk up and down all of the stairs all of the time, especially with your suitcases. Notice I capitalized “MIGHT,” because until the board has all of the information and makes a decision, it is not a done deal. Nevertheless, I like to share with the owners where we are with things and what we’re thinking about. As I’ve said many times before: “We are all in this together. We own ourselves and we are responsible for ourselves.”
On the topic of providing owners with information, for the five weeks I have been here, I have (or with the assistance of whichever other board member is here at the time) conducted an owners meeting to get information out, answer questions, and take suggestions. Other board members will probably also do this when they are here. We are always happy when the owners thank the board for its work, but one recent comment really made me feel good. After one of the meetings, a couple thanked me for taking the time to hold the meeting and added “It makes us feel so united.” I hope other owners who attend the owners meetings feel that way, as well. Actually, I hope all of the owners feel that way, whether or not they are here for an owners meeting.
One of the other benefits of the owners meetings is that we find out that our owners have many backgrounds that provide specialized expertise and they can help us in many different ways. Not everyone is willing to take the time it takes to serve on the board, but many owners give us excellent suggestions or offer their expertise as consultants, and for that we are eternally grateful.
Here are some of the suggestions that have come up at owners meetings: Don’t change the sheets in the middle of the week unless they are soiled or the owner requests that they be changed. When this issue came up, most of the owners didn’t even know their sheets were being changed on Tuesday and everyone in attendance said they didn’t need that to happen automatically. The owners thought we could save work, energy and cost by implementing that suggestion. Another suggestion was to put the heavy pottery where it is easier to get down instead of in the far corner of the cupboard where it is hard to reach. That is a simple thing to do, but unless someone brings it up, things go along as they always have. A suggestion that we will implement during the refurbishment is to install sensors on the windows and the balcony doors so that the air-conditioning won’t go on unless the doors and windows are closed. When the suggestion was made (and, of course, with my background I had no idea if It was feasible), we happened to have an architect owner in the group who confirmed installing the sensors would be an easy matter during the refurbishment. Thanks to all of the owners who share their expertise and suggestions with us.
Because of the timing of the newsletter creation and distribution, I am writing before the late February telephonic board meeting at which we will make many decisions, one of which may be to have a second model unit done this summer using the trimmed down plan we are making after having Unit 103 to look at and getting owner feedback. In the next newsletter I will be able to tell you about that. We also expect to have the restaurant kitchen remodel done early in low season, so I will be able to tell you about that. The big new TV’s are now in the one-bedroom units and we will decide at the late-February board meeting if, how and when to mount the TV’s on the wall above the furniture piece they are now sitting on. During the summer low season, we will also be removing the walls of the old sauna that has been serving as a storage room. That will allow us to create more floor space for people who want to do stretches. And we will be getting new gym equipment. So be ready to exercise next fall.
Between now and the next newsletter, we will be soliciting nominations for the three board seats that are up this year. If you have the time and the interest, please consider putting your hat in the ring. And, to all of you, please vote when you receive your ballots. It is so important that we have an active, well-functioning board
My best to all of you.
Sandra Wicks
President
Resort Manager’s Message
Hello Fellow members!
I hope this communication finds you well. Here are a few updates about your home in Mexico- Lindo Mar Resort
First of all, I would like to inform everyone that we have achieved the Gold Crown award granted by RCI for the 15th time in a row! We are so happy to have been given the award year after year, and it has now become the standard to receive it; no excuses! We work hard to earn it, and it shows!
I know many of you may be wondering about upcoming projects now that the floor tile replacement has been completed. I am happy to tell you all that we have great plans for further improvements this year. These include:
- In June, we are planning to remodel and renew the equipment in the Gym. We plan to add some Pilate balls and yoga mats for stretching as well as new rubber flooring and we will get rid of the sauna room to give you more room to enjoy the gym.
- We also plan to expand the restaurant kitchen to increase overall efficiency in serving, preparing food, keeping up with the order flow, etc. This will hopefully happen over the summer during low occupancy.
- During the 2017 low season, we plan to have a model room created to help us plan the 2018 remodeling.
- We are creating a more professional Service Directory in rooms, which includes a new room service menu.
As of January 1st, as adopted by Board of Directors, the WiFi Internet service is free of charge for everyone. If you have your own device/equipment the Internet is free, however, there is a minor charge if you require the use of a computer or printer at Concierge area. Remember that now the Fiber Optic works great in your room.
As you can see, we never stop improving your home! Our staff is always committed to offering the best service they are able to provide.
In the meantime, be happy and I wish you safe travels back to Lindo Mar! We are waiting for you!
Roberto Chavez
Manager
Treasurer’s Report
I have yet to review the 2016 accounts, but judging from the unaudited results to the end of 2016, I am glad to advise that the financial situation is exceptional. The results are much helped by the further weakening of the Mexican peso relative to the US dollar. The current rate is 20.50 against the budgeted 16.50. As you all know, the maintenance fees are paid in US dollars and most of our expenses are in pesos.
La Playita is contributing excellent results. Timeshare Sales and Rental Income has increased substantially in comparison to 2015.
The Reserves Funds stand at $379,000, which means that we are more than 36% funded based on the 2015 Reserve Study. Considering the “free” Operating Funds, the result is much better. The Reserve Study has been updated and the Directors will complete their review at the February board meeting. I am pleased to tell you that current projects are well in hand, financially and otherwise.
Poul Hansen,
Secretary-Treasurer
Staff Spotlight
Ricardo Padilla: Security Agent
I was born in Puerto Vallarta on March, 4th, 1970 and got married on December, 11th, 2011. I went to school in Puerto Vallarta until 9th grade when my father got sick and I was unable to keep studying. I was the oldest of my family of 4 and started driving my father’s taxi to support the family. I then went to work at SEPSA, a company in charge of transporting valuables and money in armored cars, before I became a security agent at Qualton hotel in 2003. I once even worked as a funeral car driver.
In 2016 I saw an ad in the newspaper for a Security Agent position at Lindomar. I am very grateful and thankful for my boss, Security Chief Juan Manuel Sanchez, and Manager, Roberto Chavez, for accepting me at Lindo Mar. I can say that I am enjoying what I do.
Thanks a lot and God bless us all!
Very sincerely,
Ricardo Padilla
Lindo Mar Christmas Party
Our staff, who are like family for many of our members, definitely noticed how 2016 was a very special year for Lindo Mar.
Occupancy throughout the year was higher compared to previous years, which made the resort come to life year-round and kept everyone busy. Therefore a well-deserved celebration was in order.
We had an all-time record of staff attendance at the party. This unprecedented event marked the beginning of a wonderful evening that included a flavorful dinner, prizes and dancing.
Mr. Roberto Chavez, General Manager, and Mr. Mauricio Quezada, TPI Director of Resort Operations in Mexico, gave a motivating yearend speech to the team. Mr. Chavez and Mr. Quezada thanked the staff for all of their enthusiasm and passion in accomplishing and completing all of the projects that took place in 2016 successfully, setting the stage for what is to come in the upcoming years.
The results of the 2016 projects have been excellent and were made evident by the high spirits of everyone attending. While it has been a very tough year for our country, Lindo Mar has managed to stay on top of everything and continues to move forward, looking two steps ahead into the future.
I will end this article with a quote from one of our team members: “I have worked at the resort for almost 20 years now, and this has been the greatest Christmas party that I have attended. One could feel that the staff was happy and cheerful.” – Miguel Correa
Restaurant Update
The newsletter would not be complete without an update on La Playita. In the past edition of the newsletter, we had informed members that we had reached an agreement with our landlord and extended our lease agreement, with a modest increase, for an additional five year term. The extension of the lease is great news for both the restaurant and our members. Not only do we get to continue enjoying the million dollar view, but this also allows us to keep our costs down, which is crucial while setting menu prices.
Increases in the price of gasoline and the decrease of the Mexican Peso generate increases to the products that the restaurant purchases and the services that are needed for proper operation. We retain highly competitive prices without giving up our quality.
Under the new leadership of Mr. Pablo Caballero, many changes have been implemented and unnecessary discounts were removed in order to continue providing fair pricing and an unforgettable experience.
As a result of the above, the restaurant had an all-time high sales record and a higher profit margin compared to the previous year. Please remember, every penny from the restaurant’s profits goes straight into subsidizing the operation. The better the restaurant does, the larger benefit you will see reflected on your maintenance dues. Please support our business and make sure to let all your friends in town now that they are always welcome to come and pay us a visit.
I propose a toast to a year of excellent results and congratulations to everyone involved who has made this possible!
Growing Destination
During the winter months, Puerto Vallarta will now be receiving a 12-hour flight coming from Helsinki, Finland that will connect Europe’s Nordic countries to Mexico. The frequencies could double in 2018 if the results are favorable.
La Isla shopping mall recently opened its doors to visitors and locals, and while not all the stores are open just yet, they are expected to be open shortly.
The destination is booming and based on results recently shared by Expedia, Puerto Vallarta has rapidly taken off as preferred destination for many travelers. Statistics show an increase in flight occupancy, hotel occupancy and a growing demand for new job openings in the area which promotes prosperity and is a result of today’s safe environment for travelers.
Share your Stories and Photos!
We’d love to hear from you!
If you have any stories or photos of your time at Lindo Mar and would like to share them with fellow members in the upcoming newsletters, please mail them to Casey Clayson at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630 or email droadmin@tradingplaces.com.
Please note that if you submit a photo you must fill out the release form here. In addition, any photos submitted with visible faces cannot be used unless each person in the picture has provided written consent using the form attached in the previous sentence.
A Little Humor …
A guy is sitting at home when he hears a knock at the door. He opens the door and sees a snail on the porch. He picks up the snail and throws it as far as he can. Three years later, there is a knock on the door. He opens it and sees the same snail. The snail says, “What was that all about?”
Solicitation of Nominations
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Lindo Mar Adventure Club, Ltd. by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)
If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
US Mail: Trading Places International
Attn: DRO Admin
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630
November 2016
President’s Message
Dear Lindo Mar Owners:
It’s my pleasure to report to you in this newsletter about the changes and improvements at Lindo Mar and also about the decisions the Board made at our October on-site meeting. There are so many good things that it is almost hard to know where to start.
First, the completed improvements: The new, non-slip floor tile in all of the common areas is beautiful, as are the new bathrooms in the corridor on the ground level of our building. The lady who cleans the ground floor common areas for us was so happy and proud to give me a “tour” of the new family room and women’s room. They are truly beautiful and such an improvement over what we had before! I have been told by some men that the men’s room is also very nice now, but you will have to check that out for yourself. If you see a parent with a child who needs changing, or a handicapped person who could benefit from having grab bars by the toilet, please tell them about our new family room.
Decisions about the future: A decision that many of us will applaud is that we are no longer going to charge for access to the internet starting in January. Free Wi-Fi is now the world-wide standard, and management explained to us that when potential renters call TPI about rental possibilities, one of the first questions is: “Is there free Wi-Fi?” This is one of those issues that evolves over time, and the Board decided that now was the time to quit charging for the internet. You may still need to get a password, of course, so that only the owners, exchangers and renters are accessing our signal. If you have a problem with the internet in your unit, please report it to Reception immediately.
As if that isn’t enough good news, here’s the big one: NO MAINTENANCE FEE INCREASE FOR NEXT YEAR. After having had an excellent year financially, we did not absolutely need to increase the maintenance fees, so we are giving all of us a break for a year. Notice I said “all of us.” That is because your Board members are all owners, too, and we are also very conscious of our own pocketbooks, while at the same time we are very concerned to do the right thing for the resort and our owners. We constantly balance things when we are coming up with the budget, as those owners who attend the board meeting at which we adopt the budget can attest.
Here’s another piece of great news: The restaurant lease has been signed for five years and for only the slight rent increase we were willing to pay. This happened thanks to the efforts of many people, including Dennis Lockwood, the Board member who is the head of the restaurant committee, and Bill Ahlstrom, an owner who is an architect. Bill worked with Dennis to develop some alternate plans for a possible restaurant on our own property. The hands-on negotiations by our manager, Roberto Chavez, and our TPI director of resort operations, Mauricio Quezada, were also critical to our obtaining this positive outcome. Now we will go ahead with the improvements we need to make to the restaurant kitchen. Some of the quick and less obtrusive ones will take place soon. Others will have to wait for low season.
What about the refurbishment of the units? First, let me again thank the November owners who were here at Lindo Mar during the one month of furious activity that resulted in the beautiful model unit (103) that we now have as a basis for making decisions about refurbishing the rest of the units going forward. The people who were here last November put up with a lot for the benefit of all of the rest of us. I was here for the first two weeks, so I know what it was like. Thank you, again, November owners.
Now, as I write this message during the first week of November, the November owners are coming back and they have had the same reaction the rest of us had when we first saw remodeled 103. WOW!
So, here is where we are now. We have to make a long-range plan, because we plan on closing the resort entirely for two weeks during the 2018 slow season for the demolition of the units on three floors. Then we plan to re-open and do the actual refurbishment during the time of lowest occupancy when we can put people on floors that have no work going on. During the rest of 2016 and 2017, we will be refining the plans, getting bids, letting contracts and preparing to start the work in 2018.
Why haven’t I mentioned the special assessment we talked about in the owner meetings last high season? Our wonderful treasurer, Poul Hansen, will provide a more detailed explanation below in the report on our financial condition, but the short explanation is that we have budgeted very carefully, the exchange rate has been very favorable, we benefited from the auction of fixed weeks this year and increase rentals, the restaurant is doing well under the new management, and we think we can do the refurbishment over three years with modest increases to the maintenance fees. Cross your fingers, please, that the exchange rate remains favorable to us. That is always the greatest area of uncertainty (apart from man-made and natural disasters) that we face when we make the budget.
For now, I just want to offer my thanks, again, to everyone who helps the Board with their in-put, the other Board members who put in a lot of time for the benefit of OUR resort (remember “we, the owners, own ourselves and we have to take care of ourselves”), and, finally, our wonderful staff and management. We are a big family and a great team.
HAPPY HOLIDAYS AND THE BEST OF NEW YEARS TO ALL OF YOU.
Sandra Wicks
President
Resort Manager's Message
Hello Members!
We are very happy to announce that we were just notified that we have obtained the Gold Crown Award for 2017 from RCI once again!! This is all thanks to the best asset Lindo Mar has: our Staff!!
I also wanted to let Owners know about some of the great things happening at Lindo Mar such as the beautiful new floor tiles in the building, in addition to the remodeling of the restrooms on the ground floor. I know you will love them!
Our Spanish teacher is back and ready to have you each as pupils learning Spanish while you are vacationing.
We have begun having theme nights which have been very successful. These themed nights include Tuesday Pasta Night and Thursday Hamburger Night. On both nights we have live music from 6 to 9 pm!!
Please see the Board President’s Letter for even more good news about Lindo Mar.
In the meantime please be happy as we are taking care of your home away from home!! Where else?? Lindo Mar!!!
Roberto Chavez
Resort Manager
Treasurer’s Report
Having now reviewed the accounts to the end of September, I am pleased to advise that the financial situation remains first-rate. The results are much helped by the weak Mexican peso relative to the US dollar. The October rate has been around 18.50, reaching 19.00 lately against the budgeted 16.50. As you all know, the Maintenance fees are paid in US dollars and most of our expenses are in pesos.
La Playita continues to contribute good results and rentals in the weak summer seasons have been better than in the past.
The Reserves Funds stand at $358,000, which means that we are about 36% funded based on the 2015 Reserve Study. Bearing in mind “free” Operating Funds, the result is much better. I am glad to tell you that current projects are well in hand, financially and otherwise.
Poul Hansen,
Secretary-Treasurer
Staff Spotlight
Hello Lindo Mar Members,
My name is Abraham Macedo. I was married and I have 2 daughters – Julissa who is 10 years old and Liliana who is 19 years old.
I was born in Tomatlan Jalisco, a little village about one hour south from Puerto Vallarta. Both my father, Antonio, and mother, Abelina, were from there and brought me into this world on June 2nd, 1968.
From 1991 to 1994, I worked at Cafe de Olla as a waiter. Then I moved to Restaurant Tucan and worked there from 1994 to 2007 as a waiter. After working for Restaurant Tucan, I went to work at 8 Tostadas as a bartender from 2007 until this year when I decided to come to work for Lindo Mar’s La Playita restaurant. At La Playita restaurant I have met a lot of you, members, coming to enjoy your home away from home.
I hope to see you and take care of you while you enjoy Puerto Vallarta! In the meantime I wish you all a Merry Christmas and a Happy New 2017!!!
Abraham Macedo
Waiter/bartender
La Playita restaurant
Completed and Upcoming Projects
By Mauricio Quezada
What an exciting year it has been for Lindo Mar, in addition to all the projects that were mentioned in the previous newsletter, there are several more projects that have now been completed.
Needless to say, the replacement of the floor tile was the largest project Lindo Mar undertook during 2016 and we are proud to inform you all that the project is now 100% finished. Taking advantage of the floor tile replacement, the timing was right to move forward with overdue projects such as the replacement of all the common area light features with LED warm light. The LED lights not only provide better lighting at night, but will also reflect upon energy savings for the resort.
The addition of rain drainage on the first floor proved to be another major project, even though it is invisible now. Resort and staff members will no longer have to struggle with the rain and flooding problems that have occurred throughout the summer seasons because we have done the necessary improvements to our infrastructure for the betterment of the resort. The drain runs underground because there is a sensitivity for the aesthetics. The restrooms on the first floor were also fully remodeled and a Family Restroom was added, as mentioned in the President’s message.
The old TV in the gym has now been replaced with a flat screen TV with the same channel selection offered in the rooms. Speaking of the gym, improvements will be underway in 2017 as we plan to demolish the old sauna area and the area where the equipment used to be. This project is being completed in order to add more space and give guests the ability to stretch and make use of a mat. In addition, as we undergo this project, the gym floor is set to be replaced and a thorough evaluation of the gym equipment will take place. Replacements to the equipment will be made as needed.
There are many more good things coming to Lindo Mar including the purchase of 43” TVs to replace the 23” ones that are currently in the One Bedroom units. The replacement of the TVs goes well with the enhancement of the cable programming; Lindo Mar now offers far more channels then before and many of them are available in English. If you have any problem setting the language, please contact the Front Desk.
By having secured the lease extension for the restaurant, kitchen remodels will take place during the 2017 low season. While the remodeling takes place, a reduced menu will be offered to guests. Upon setting the final dates for this project, we will be informing everyone accordingly.
Did we mention there are no increases to the maintenance fees for 2017 and free WiFi for members and guests?
It is a pleasure being a part of Lindo Mar! The resort is getting better every day as we provide our beloved members with a better experience!
What Owners and Guests are saying about Lindo Mar
“Up until January of this year we had a 2 bedroom deluxe unit (Membership at Trading Places) here for 25 years, we went here about twice a year, it's an outstanding place, everything about here is the BEST, no matter where you are here they treat you like family.”
“Great rooms, Great beach, Great restaurant, Great staff. Great concierge, great security staff, pool, Jacuzzi, decorated in a traditional theme, relaxing, great location south of town, quiet, you can travel to town by bus as well as taxi or walk. Close to the romantic zone and old town where most of the souvenir shops are located as well as nearby grocery stores if you choose to cook in a fully outfitted kitchen, formal dining room, air conditioned with ceiling fans in all rooms, maid service, television and WiFi. And nicely furnished with an arched patio facing the ocean.”
“Wonderful place, old but well-kept and very charming. Excellent staff and the attached restaurant is excellent (shout out to both Luis's) Beach is small but the rocks block the wave to allow you to soak in the ocean. Short taxi drive to old town/street fair. I'd go back there in a heartbeat!”
Share your Stories and Photos!
We’d love to hear from you!
If you have any stories or photos of your time at Lindo Mar and would like to share them with fellow members in the upcoming newsletters, please mail them to Casey Clayson at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630 or email droadmin@tradingplaces.com
Please note that if you submit a photo you must fill out the release form here. In addition, any photos submitted with visible faces cannot be used unless each person in the picture has provided written consent using the form attached in the previous sentence.
A Little Humor...
A guy walks into a bar looking frustrated. The bartender asks, “What’s the matter?”
The guy replies, “Well I’ve got these two horses and I can’t tell them apart. I don’t know if I’m mixing up riding times or even feeding them the right foods.”
The bartender suggests, “Why don’t you try shaving the tail of one of the horses?”
The guy says, “That sounds like a good idea, I think I’ll try it.”
A few months later, he returns to the bar in worse condition. “I shaved the tail of one of the horses, but it grew back and I can’t tell them apart again!”
The bartender says, “Why don’t you try shaving the mane?”
A few months later the guy is back. “I shaved the mane of one of the horses, but it grew back!”
The bartender yells, “Just measure the horses. Perhaps one is slightly taller that the other one!” The guy storms out of the bar.
The next day, the guy runs into the bar. “It worked, it worked!” he exclaims. “I measured the horses, and the Palomino is two inches taller than the Appaloosa!”
Owner Services
Greetings from Trading Places Owner Services!
If you haven’t already confirmed your plans for 2016 or early 2017 – you may do so now! Call 800-365-6494 ext. 1 to speak with one of our friendly and helpful Owner Services agents today. Or make your reservation online: www.lindomarresort.com/reservationrequest.
Please note that reservations are not valid until they are confirmed in writing by Trading Places International.
Can’t travel? We have options for you! Deposit your week today with Trading Places Exchange and receive a week of credit for exchange to a variety of locations. Please call 800-365-76494 ext. 1 or email ownerservices@tradingplaces.com for further assistance.
We look forward to hearing from you soon!
Solicitation of Nominations
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Lindo Mar Adventure Club, Ltd. by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)
If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
US Mail: Trading Places International
Attn: DRO Admin
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630
September 2016
PRESIDENT’S REPORT
Dear Lindo Mar Owners:
It’s my pleasure to write to you once again about what is happening at Lindo Mar from the point of view of the Board of Directors. Although you won’t receive this until September, I am writing to you at the end of July, about a month after our summer Board meeting. I hope you realize that you can always read the minutes of the Board meetings by going to the Owner’s Corner of the Lindo Mar website. You will find lots of other information about Lindo Mar (declaration, bylaws, reserve study, minutes, budget, annual report, call dates, maintenance fees) in the Owner’s Corner.
Now let me tell you about some of the big changes in the composition of the Board and in the appearance of Lindo Mar. First, the incumbent Board members (Chuck Meacham and I) were re-elected by the owners to serve for another two-year term. Second, however, was the news that John Gilbert, the last remaining original Board member had resigned. (Please see the article elsewhere in this newsletter that describes John’s service to Lindo Mar). We can’t thank John enough for his many years serving on the Board through some very hard and uncertain times. If you are at Lindo Mar when John is, please be sure to thank him personally for all of his work on behalf of the owners and the resort.
At the end of the June Board meeting, the four remaining Board members, following the bylaws, appointed David Brusby to the vacant seat on the Board to complete John Gilbert’s term. David ran for the Board this year and brings a very diverse professional background to the Board to complement the skills we already have on the Board. (Please see the article elsewhere in this newsletter that describes David’s professional background.) David will be up for election next spring, if he chooses to run to retain the seat vacated by John Gilbert’s resignation. Thank you so much, David, for your commitment to Lindo Mar, and welcome to the Board.
Other big news at Lindo Mar (that will also be described in more detail elsewhere) is that the Board authorized the replacement of all the tile in the common areas with new, non-slip tile, and the work is already underway. It is scheduled to be completed by the end of October. All holders of reservations for the time during which the work will take place were specially notified. Fortunately, what we sometimes consider a problem, that we have a low level of reservations in the summer, in this case is a blessing so that we can work without inconveniencing too many people and without having to completely close down the resort although we are experiencing a higher occupancy this year, which is positive for Lindo Mar.
We are still working on the restaurant lease, which expires the end of this year, and, because of what we consider unreasonable demands by the owner of the federal zone permit area on which the bulk of our restaurant is located (including the kitchen), the restaurant committee, under the leadership of Dennis Lockwood, has been drawing up plans for a restaurant alternative that would be totally on our own property. Because of the restaurant issue, we are not sure about the timing of the enhancement to the Lindo Mar units, although our reserve consultant met with the Board in June and is preparing alternative scenarios for updating the units for our consideration at the October Board meeting. One way or another, and sooner or later, the Board is committed to upgrading the resort for its next 30 years.
Meanwhile, as described by our Treasurer, Poul Hansen, our finances look very good, and the restaurant, under our new manager, is performing very well for us.
Remember, you can always communicate with your Board of Directors through the “contact us” link on our website. We welcome your comments and questions, and I, for one, look forward to seeing many of you when I am at the resort in October/November and again in January/February. Don’t hesitate to introduce yourself, if I don’t already know you.
I hope you will have had a safe and enjoyable remainder of the summer by the time you receive this edition of our newsletter.
Sandra Wicks
Board President
RESORT MANAGER’S MESSAGE
Hello Members,
As usual, we use the low season for the maintenance of different areas of your home/resort. In June, the Board approved the replacement of all tiles floors in all of the common areas including the lobby area and outside of each of the rooms on every floor.
It took a while to decide on what kind of floor tiles we wanted and/or needed. Different proposals, tile floors, and contractors were compared to find the ideal choice. Finally, the Board approved, what I think was the best decision they could have chosen.
The Board chose replacement tiles that are 100% anti-slippery, which should reduce the amount of accidents that occur due to moisture on the tiles. While the tiles were a little expensive, they should last the resort for the next 25-30 years.
The tile replacement began on July 11th and the project should be complete by mid-October. Members and guests staying during this period of July to October have been advised about the major construction taking place on-site.
I also wanted to inform you that new safety deposit boxes have been purchased and installed in rooms. You´ll see them next time you are here.
The purchase and installation of a new ice machine in the restaurant will allow us to save money because we will no longer need to purchase ice elsewhere. This project has been in the works for a long time, but has finally been made into reality.
As with every summer, we do our best to improve your home away from home. Lindo Mar will be even better next time you come to stay!
Roberto Chavez
Resort Manager
TREASURER’S REPORT
After reviewing the accounts to the end of July, I’m please to tell you that the financial results continue to be excellent, much assisted by the strong US dollar versus the Mexican peso. The current rate is 18.50 versus the budgeted 16.50. This makes a positive difference as the Maintenance fees are paid in US dollars and the largest portion of our expenses are in pesos.
Improved management of La Playita has contributed to the satisfactory result despite the low summer season.
The Reserves Funds stand at $360,000, which means that we are more than 36% funded based on the 2015 Reserve Study. In fact when considering “free” Operating Funds, the result is much better. I can assure you that the current projects are well in hand, financially and otherwise.
Poul Hansen
Secretary-Treasurer
STAFF SPOTLIGHT:
Esperanza Arreola- Cost Comptroller
My name is Maria Esperanza Arreola, I am from Puerto Vallarta and have always lived here. My Mother was from Guadalajara, Jalisco and my father was from Talpa, Jalisco. I am the oldest of a family of four. I have a son named Christian Alexis, who is 25 years old. I also have a 3 year old grandson named Iker Hiram.
I studied Touristic Administration, and my first job was at the La Jolla de Mismaloya hotel. My former job was at Buenaventura Hotels in town and I worked there for 15 years. I worked as a Cost Comptroller for both hotels. I am now in charge of Costs at the Lindo Mar restaurant, where I began working on January 25th of this year. In my free time, I like to walk on the beach, to read and meditate.
I hope that you have a great vacation next time you come to use your weeks. Vallarta is an Eden on earth.
2016 Election of Directors - Results
The 2016 Board election polls closed on June 3, 2016. The two incumbents – Chuck Meacham and Sandra Wicks – have been re-elected to serve another two-year term on the Board. Congratulations to Chuck and Sandra!
Here is the final ballot count:
2016 ballot count
| David Brusby |
209 |
| Lisa DeJong |
48 |
| Chuck Meacham |
707 |
| Will Stewart |
66 |
| Sandra Wicks |
511 |
| Marilyn Lee Willour |
23 |
The next time you see Chuck or Sandra at the resort, thank them for their service to Lindo Mar.
John Gilbert Cannot be Thanked Enough
In my experience as a Director, it is rarely observed to have a Board Member as passionate about a resort as John Gilbert was. After 23 years of uninterrupted volunteer service, John decided to step down from the Board and have a well-deserved break. He will remain not only as an active Member, but rather as an asset who set an extraordinary precedent and set the bar really high for Board Members. In his words:
“Having served on the Lindo Mar Board since its inception in 1993, it has struck me that this is over 23 years! To say that all were without controversy would indeed be the over-statement of the two decades. However, working with many talented Directors as well as an insightful and competent managing company like Trading Places, things have worked out. Today, Lindo Mar is in better financial shape than ever. We also have a strong, hard-working on-site Management Team to handle day-to-day operations.
Thinking about the last 23 years has made me realize that it's time to slow down and do some other things, such as enjoying family more and taking some time to pursue personal goals not yet realized. A new bucket list is in progress!
I leave knowing that Lindo Mar is in good hands with our present Board and with Trading Places continuing to provide guidance and many years of experience of managing time shares. Mauricio Quezada filled in for the position previously occupied by Darryl Hoyt and fills the bill as the right man to continue supplying his knowledge and expertise to make Lindo Mar all it can be and to show our members why we all love Lindo Mar so much.
I will continue to be an owner and hope to be at Lindo Mar in early 2017.
¡Hasta la vista!
John Gilbert”
It has been truly a pleasure and an honor working with a capable and caring person like John; I look forward to continuing to serve him as one of our loyal Lindo Mar Members.
Introducing David Brusby
At the latest Board meeting in June, the final results from the election were provided by Trading Places International, the management company. David Brusby came in third place, just after the two incumbents who were reelected.
In the absence of Mr. John Gilbert, the remaining Board members interviewed David and based upon his experience and qualifications, it was resolved that he would make a good addition to the Board and bring new blood, along with a fresh and unbiased point of view. David graciously accepted to join the Board and will now serve as an interim for John Gilbert’s position, which is up for reelection next spring.
David lives in Arizona nowadays and has had an exciting career, including 25 years of service in law enforcement. Amongst several other tasks and personal achievements, he was also a former licensed contractor in two different states.
Message to Lindo Mar Owners:
“Thank you for the support I received in the election of Board members. As a longtime owner I want to preserve the uniqueness of Lindo Mar for all of us to enjoy for many years to come. I look forward to working with the other Board members as we renovate the rooms and find a satisfactory solution to the restaurant. I’m on the Yahoo site and will respond to any questions that you may have. I will be there in March of 2017 and would welcome the chance to meet with as many owners as possible. Feel free to look me up and strike up a conversation.”
- Dave Brusby
Tile Replacement Project and other 2016 Enhancements
After
Before
There has been a lot of talk about this project, as already stated on both the President and Manager’s reports; the project was approved at the last June meeting to be carried out during this year’s low season. To provide transparency to all Lindo Mar members, it is our responsibility to keep you informed on the most important facts related to this project and some FAQ’s related to it.
The reserve study is a fantastic tool to determine which capital expenditures need to be made, when these will take place and how they will be funded. However, the reserve study is not written in stone and needs to be flexible enough in order to adapt to the resort’s operational needs. For example, if we had a problem with the roof, it would need to be fixed when it occurred and not wait until the anticipated year on the reserve study. Since it has been raining for the last few months in PV, as it happens every year, there are rubber mats and towels laying on the current tile in some areas. Not only does it look ugly, but by turning this into a long term project it becomes deferred maintenance, which also carries a liability issue with the floor being slippery. Regardless that age is showing, it is operationally much easier and less expensive to replace the tile in one sitting. By knowing about this problem and not doing anything about it, the problem can be interpreted as negligence. Guest safety must always come first and while winter owners may not be as sensitive to this situation, summer owners and guests have to endure this every year, hence there was a need to use a non-slippery tile that would passed all the necessary testing, including stain tests.
The favorable exchange rate, rentals, restaurant results and budget savings have resulted in a surplus in operations that were unforeseen or have exceeded expectations, allowing additional projects to move forward.
The reserve study is being updated accordingly and will show this item as completed by the beginning of 2017 and will be rescheduled into the future. Yes, we are spending now, but we will no longer have to worry about it for a long period of time.
FAQ’s
Will this project represent a large increase to the next maintenance fee?
No.
Is this project wiping out the reserves?
No.
Is this an operating expense?
No, it is a capital expenditure from reserves, where most of it will be replenished by year end by moving the surplus from the operating fund into reserves.
If there is such a surplus, why aren’t the fees lower?
We can’t control how the exchange rate fluctuates, but surplus is either deposited into reserves or used for capital improvements.
Is the budget padded?
No, but efforts have been made and new strategies have been implemented which have turned into better results for the resort in several categories..
Does the resort have any protection if someone slips on the current tile and has an accident?
Yes, this would be covered by the insurance under General Liability. However, if it becomes recurrent, then the insurance company can claim negligence and dispute the claim.
Other projects that were carried out this summer were repairs to the roof and tile, an addition of a step inside the spa next to the pool, the installation of new electronic safe deposit boxes for rooms, an ice making machine for the restaurant and a much needed efficient lightning rod mechanism (quite important with all the lighting storms Puerto Vallarta experiences every summer).
Mother’s Day at Lindo Mar
To commemorate Mother’s Day on May 10 in Mexico, the onsite management team and our Human Resources department threw a well-deserved celebration for all the women on our staff.
The proud mothers had a great time and a fun afternoon as La Playita hosted the celebration and presented a succulent buffet, decorations to set the ambiance and prizes for each of the mothers. Some prizes were donated by our generous members, for which we are truly grateful for.
Next time you visit the resort, take a moment and let these wonderful women know how much we appreciate their hard work. Day after day, they come to work with a smile on their faces and put forth their best effort to keep the resort looking at its best.
It is a true blessing to have such a loyal team! Most of the staff at Lindo Mar has been working for the resort for many, many years above industry standards and the minimum percentage of turnover reflects upon their commitment to the members and looking forward to seeing you all again. It is always a pleasure to visit your home away from home to find familiar faces everywhere, giving you a true sense of belonging.
Last but not least, there was a cake at the celebration because we simply cannot have a Mexican party without a proper dessert!
What Owners and Guests are saying about Lindo Mar
“We love Lindo Mar and already know what to expect, so it was hard to put down exceeds expectations. We stay there because we love the location, the staff, the size of the resort, and the restaurant.”
“Traveled to some exotic and exciting places in the world but when my husband asks me where I want to go it is always LINDO MAR. We love the "at home" feel. The rooms all have ocean views. The staff is awesome and efficient and the food at the restaurant, La Playita, is excellent. Can’t wait for the next time!”
“Old world charm oozes from the tile, stucco and wrought iron railings in this beautiful resort with absolutely amazing views from every room. Bright, cheery colors greeted us and beckoned us to walk through the old-fashioned French tri-fold doors that opened up the entire wall of the living room. Our room and our view were one.”
Share your Stories and Photos!
We’d love to hear from you!
If you have any stories or photos of your time at Lindo Mar and would like to share them with fellow members in the upcoming newsletters, please mail them to Casey Clayson at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630 or email droadmin@tradingplaces.com.
Please note that if you submit a photo you must fill out the release form here. In addition, any photos submitted with visible faces cannot be used unless each person in the picture has provided written consent by filling out the attached form.
A Little Humor...
A gorilla walks into a crowded bar, and being a huge gorilla, he has no trouble getting attention from the bartender and ordering.
“I’ll have a Cosmopolitan, please,” he says.
The bartender figures the ape probably does not know any better about drink prices, and he says, “That’ll be $12.50.”
To make small talk while making change, the bartender says, “Hey, you know, we don’t get many gorillas coming in here ordering Cosmopolitans.”
The gorilla says, “At $12.50, I am not surprised.”
Owner Services
Greetings from Trading Places Owner Services!
If you haven’t already confirmed your plans for 2016 or early 2017 – you may do so now! Call 800-365-6494 ext. 1 to speak with one of our friendly and helpful Owner Services agents today. Or make your reservation online: www.lindomarresort.com/reservationrequest.
Please note that reservations are not valid until they are confirmed in writing by Trading Places International.
Can’t travel? We have options for you! Deposit your week today with Trading Places Exchange and receive a week of credit for exchange to a variety of locations. Please call 800-365-76494 ext. 1 or email ownerservices@tradingplaces.com for further assistance.
We look forward to hearing from you soon!
Solicitation of Nominations
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Lindo Mar Adventure Club, Ltd. by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)
If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
US Mail: Trading Places International
Attn: DRO Admin
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630
June 2016
PRESIDENT’S REPORT
Dear Lindo Mar Owners:
There are many exciting things going on with Lindo Mar right now: the board election, planning for refurbishment of the resort, the restaurant lease and considering on whether to build a restaurant on our own property, and, finally, the fixed week auction. Since I am writing to you at the end of April, many of these issues will have evolved considerably by the time you receive the summer e-blast.
With regard to the election, I want to once again thank all of the owners who cared enough to volunteer their time by running for a seat on the board. As I know all of the owners are aware, it is a big and serious responsibility that the board members have to the membership, so I’m sure the owners who submitted their names for election to the board thought it over very carefully. Thank you. Thank you.
Our indefatigable board member, Dennis Lockwood, has been hard at work developing a possible plan for the development of a restaurant on our own property, in case the owner of the property on which most of our current restaurant sits, is not willing to renew or make a reasonable deal on the extension of our lease, which expires at the end of December 2016. Thank you so much, Dennis, for all of your efforts.
And Dennis, especially, but also the other board members, deserve thanks for taking their time at Lindo Mar to conduct the weekly owner information meetings. We have had very good feedback about these meetings, and I expect we will continue to conduct them when various members of the board are at the resort. I think Dennis may have conducted, or participated in, somewhere between 15 and 20 owner information meetings, but who’s counting? Right, Dennis?
Thanks to a favorable exchange rate for the first few months of this year, thanks to the efforts of our staff and management, and a special thanks to our treasurer, Poul Hansen, who asks all the tough questions of our accountants and then reports to the board in a language we can understand; our financial situation at this time looks very good. (Please see the treasurer’s report further below in this e-blast.)
Many of you may be aware that when the retaining wall collapsed after the neighbors used dynamite on their property, our association was in financial trouble. Our management company, Trading Places, stepped in and purchased a number of fixed and floating weeks and has paid the maintenance fees on those weeks ever since then. We are now in the process of receiving those weeks back from Trading Places over a number of years, beginning with the fixed weeks. Having those fixed weeks and others owned by the association, we decided to offer them to our owners in an auction which is going on as I write this message. Hopefully, the auction will bring in a considerable amount of money for the association and, more importantly in the long run, the owners of those weeks will begin paying the annual maintenance fees. That is particularly important in the case of the association’s inventory, because the association, obviously, does not pay itself maintenance fees and the weeks have to be put up for rent. For people who have the ability and desire to travel in the off-peak season, there are some terrific opportunities to own fixed week time at Lindo Mar. We will report on the results of the auction in the next e-blast.
And, finally, shortly after you receive this e-blast, we will meet with our reserve study consultant and hold the June board meeting in California. Our consultant will help us think about and plan for refurbishment of the resort under different scenarios and time periods. We will also know the results of the election. So there will be lots of news to look forward to in the next e-blast. Till then, I wish you all well.
Sandra Wicks
RESORT MANAGER’S MESSAGE
Hello Lindo Mar Members,
I am very excited to see the following improvements potentially taking place in the near future at Lindo Mar:
- The digitalization of TV channels which will bring better programming and improve audio and video signal. We just signed the contract with Izzi Corp. for this new service.
- As you already know, last October the Optic Fiber (wiring) was installed in each room resulting in an improvement to the Wifi service onsite. We tested the service last winter and it seems to be going well so far.
- We plan to start improving the gym space and machinery this upcoming summer. All equipment has already been given preventative maintenance.
- As many of you might know by now, a plan is being discussed to remodel each room as seen with model #103, while considering owner input and feedback as received in the surveys. But, please remember, that in order for the remodeling to take place approval from 50% of our owner participation plus 1 is needed. The Board is working hard to get the best bids for the project. Of course, we will be in charge of overseeing the execution of all work getting completed once the remodeling starts.
On another note; I would like to mention and thank the following staff members who retired last year. Their names are listed below:
- Armando Pineda – Security Chief
- Gabino Carrillo – Mason
- Francisco Castillo – Bartender and Waiter
- Consuelo Arechiga – Cook
- Carlos Barajas – Accountant
Finally, I would like to remind each of you that we are celebrating our 14th consecutive Gold Crown Award, granted to us by RCI last February. The award was received by department heads and a couple of the Directors that were here just for the occasion.
Come back soon to your home in Mexico, Lindo Mar!
Roberto Chavez
Manager
TREASURER’S REPORT
Having reviewed the account to the end of March, I’m glad to let you know that the winter season’s financial results have been good. The US dollar continues strong against the Mexican Peso, the current rate being 17.50 against a budgeted 16.50. Whether stated in US dollars or Mexican Pesos, the La Playita sales have been satisfactory. As you are aware, the restaurant and bar operations are important to the Association.
We have also seen better timeshare sales and rental income, while the general expenses are down from the budgeted amounts.
The Reserve Funds stand at $372,000 to which we can add the “free” Operating Funds for a total of about $500,000. Overall we are in an improved financial picture from that of the last several years.
Poul Hansen
Secretary-Treasurer
STAFF SPOTLIGHT: Eduardo Lorenzo Diaz – Pool and Beach Waiter
I was born on March 18th, 1965. I am married and the father of four children. I went to elementary school in El Tuito, where I also started working at the fields. After leaving El Tuito, I worked painting houses for a while, before I started working in gastronomy.
I have worked in many hotels in Cabo San Lucas and Puerto Vallarta. The first hotel I worked in was the Costa Vida Vallarta timeshare. I have worked in hotels for the last 24 years. Currently, I am working at Lindo Mar as the Pool and Beach Waiter. If you come to Lindo Mar, you will see me running around, because members and guests keep me very busy.
I hope to meet you in person and have the chance to take care of you.
Eduardo
New Restaurant Manager at La Playita
Lindo Mar is proud to present Mr. Pablo Caballero as the new Food and Beverage Manager for La Playita as our beloved restaurant strives to improve itself and keep up with the demand and expectations from our Members. Pablo was employed as a Restaurant Manager at Porto Bello and has previously held similar positions at both Outback Steakhouse and Barcelona Tapas. We are confident that his experience in the region and his leadership skills will bring the restaurant to a whole new level- maintaining customer service as a priority, implementing an efficient control of the cost that will allow keeping our prices competitive and great food quality.
La Playita is a crucial amenity for Lindo Mar because it subsidizes a portion of the yearly maintenance fee for members. It is always important to continue seeking excellence and innovation. Pablo will be working closely with Roberto Chavez and the on-site team to achieve the goals set for 2016.
If you enjoy La Playita, feel free to provide feedback and comments on TripAdvisor. This website is constantly reviewed by worldwide travelers who may not have enjoyed our beautiful restaurant with the best view in town.
Please join us in welcoming Pablo to our team.
Gold Crowne Award
Lindo Mar is filled with pride to announce that for another consecutive year RCI has awarded us their highest recognition as a Gold Crown Award property for the tenth year in a row. RCI representatives came to the resort in early March and after a brief ceremony at La Playita, they provided us with this year’s plaque for retaining the Gold Crown status and Excellence in Service Award.
For those of you who are not familiar on how this recognition is achieved, recognition is based on the scores provided from visitors who come to Lindo Mar through exchange and fill out an RCI evaluation forms on several aspects of the property. These include check in / check out experience, housekeeping, maintenance, resort hospitality, etc. RCI runs quarterly reports and sets minimum scores for their several resort categories. They then compile the scores for a full year to become the end result.
Keeping a high rank amongst exchange companies is important for a resort in order for them to maintain their value and get promoted as a desirable resort. Also, it gives Lindo Mar owners good trading value when they choose to use their week to exchange.
Poul Hansen and Dennis Lockwood attended the ceremony and received the Gold Crown Award on behalf of the owners and the Lindo Mar staff.
The fight against Zika, Dengue and Chikungunya
The municipal government of Puerto Vallarta, has gone on the offensive against the many diseases and viruses that mosquitoes spread including Zika, Dengue, and Chikungunya. They have begun combatting the diseases/ viruses after the Centers for Disease Control and Prevention (CDC) declared Mexico as one of the many countries where Zika has been transmitted.
On the city level, the municipal government of Puerto Vallarta has launched initiatives that seek to educate the public about the diseases and how to prevent mosquito breeding. They are educating citizens on the importance of removing any standing water and making sure to keep outside areas clean.
The mayor of Puerto Vallarta stressed the importance of promoting mosquito prevention for the welfare and safety of both families living in Puerto Vallarta and all tourists who visit the beautiful city. The regional Director of Health, also reported the importance for everyone to be proactive about mosquito prevention including businesses, resorts, schools, residences, and all sectors of the community.
Mexico’s Tourism Board has announced that the most popular resort areas in Mexico have been unaffected by Zika. All cases of Zika transmission thus far have been localized in more rural areas of the country.
Puerto Vallarta Places Second in "Vacation Madness"
Every March, the company Sun Country Airlines has users vote for their favorite vacation location by using social media and the hashtag "#VactionMadness." This year, 37 different locations contended for the first place title as Sun Country Airline’s users #1 Vacation Spot.
During the competition, Puerto Vallarta faced off against many international destinations including Boston, Montego Bay, Punta Cana, and the Bahamas. Against each of these, users of Sun Country Airlines voted overwhelming for the beauty and charm of Puerto Vallarta. It wasn’t until Puerto Vallarta faced Ixtapa-Zihuatanejo, Mexico when the competition became fiercer. After defeating Ixtapa-Zihuatanejo with a small lead, Puerto Vallarta faced off and lost against its’ Pacific neighbor, Mazatlan for the title of first place.
Puerto Vallarta may not have won first place in the “Vacation Madness” Competition, but the city did come in second! The second place title given to Puerto Vallarta by the users of Sun Country Airlines, shows just how much visitors love the beauty and culture of the area. This distinction, like many others earned over the past few years (“World’s Friendliest City,” “the Most Romantic Place in Mexico” and one of the “Best Cities” rated by Travel and Leisure) expresses just how much Puerto Vallarta is loved by visitors.
Thank you for everyone who voted for us in the competition and we are ecstatic to know that Puerto Vallarta holds a place within the heart and memories of so many!
Happy Member Comments
- "As always service and hospitality is excellent." – Dorothy Kukla
- "Thank you for a great stay, your hotel is quiet, ocean front, friendly, and comfortable." – Kathy Morris
- "Anxious to see renovation in motion." – Phyllis Dahl/Ron Gillespie
- "Love almost all things about Lindo Mar." – Sari Forney.
- "Everything could not be better." – Sharon Puszko
- "Very attentive and polite staff." – Lola Walker
- "Wonderful, everything was perfect." – Jean Strickland
- "All the staff very kind, I will give you a 10. Excellent!" – Miguel Octavio Rivera
- "Lindo Mar is wonderful." – Maggie Kerr
- "Past Night & Hamburger night and brunch were excellent." – Mike Mahoney
- "We love this place and everyone who works at Lindo Mar." – Holst Meena
Resort Photos
Solicitation of Nominations
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Lindo Mar Adventure Club, Ltd. by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)
If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
US Mail:
Trading Places International
Attn: DRO Admin
25510 Commercentre Drive, Suite 100
Lake Forest, CA 92630
A Little Humor...
A guy is sitting in a bar when a great-looking woman comes over to him. He’s really excited, but it immediately becomes clear that she is a hooker.
She says, "Hey handsome. Want to play a game? Here’s how it works. I’ll do absolutely anything you want for three hundred dollars, as long as you can say it in three words."
The guy thinks for a minute. Then he pulls his wallet out of his pocket, lays three hundred-dollar bills on the bar, and says "Paint my house."
February 2016
PRESIDENT’S REPORT
Dear Lindo Mar Owners:
I’m writing to you on the last day of January, and I’m on my 5th consecutive week at the resort. This is the first time I’ve been able to stay at the resort for five weeks and, apart from the pounding surf and some frustrations with our internet supplier, it has been wonderful. It has been particularly interesting to conduct weekly owner information meetings with whichever board members are in residence. We’ve also had our manager, Roberto Chavez, present to answer questions, and this week we will be fortunate enough to also have our new Director of Resort Operations, Mauricio Quezada, present to be introduced and to answer questions. Now, more than ever, since we are looking at a future refurbishment of the resort, the Board members want to do everything we can to keep the Owners informed about what is happening.
As you know from the last e-blast, at the end of October we contracted to have unit 103 completely remodeled so that we could see in real life what one designer suggests we do to refurbish our units. The work was miraculously completed in just one month. Please see the pictures and video of remodeled 103 are on our website.
Let me once again thank the Owners who were at the resort during construction for their tolerance of the unusual level of noise. I was there and know it was not pleasant. So thank you, thank you, and I hope that when you are back at the resort you will agree that in the greater scheme of things, it was important to get the remodel done before most of the high season Owners came to the resort. We had such a fortuitous alignment of stars to make it possible to suddenly have the remodel done. The board thought we should seize the opportunity, in spite of the inconvenience to some of our Owners and guests for which we apologize.
If you have been at the resort recently, you know that whenever unit 103 is not occupied, it is being opened during the day for Owners to visit. Survey forms are in the unit so Owners can comment on the various aspects of the remodel and those forms are being compiled on a weekly basis. To date, the preponderance of those filling out the survey forms have “agreed” or “strongly agreed” with what has been done, although the level of agreement has varied by the item being reviewed. It has also been very interesting to visit unit 103 and talk with Owners as they look at it. Just to give a couple examples: some owners love the new wall texture and others don’t, while some owners love all the new tile and others feel it is too much. There is one common reaction, however. The Mexican feel we all love about Lindo Mar is not lost.
In addition to simply rating the different aspects of the remodeled 103, many Owners are making very useful comments, just as they are doing at the Owner’s meetings, so all of that will be taken into consideration by the Board. As we go forward, we will be looking carefully at the cost and the desirability of different components of the unit we have remodeled, and we will be working on a strategy to finance and actually carry out the complete refurbishment of the property, probably over three to five years.
We are so fortunate as Lindo Mar owners that our memberships does not expire, and there is no developer who can sell us out to some other business, but this also means we are totally responsible for ourselves and the continued vitality and desirability of Lindo Mar. Much as we love it, when you are here at the resort, look carefully at the tile, the woodwork, the walls, the counters and all the many quirks about our building. You will see that it is time for us to refurbish our beloved Lindo Mar. It is not going to be an easy task, but we have to pick up the reins and go forward together.
Resort Manager’s Message
Hello Lindo Mar Members,
This time I want to share with you some comments about Mexico’s economy, and of course, about Lindo Mar affairs.
As you all know, the exchange rate between our Peso and the US Dollar has been increasing. In Mexico, anyone who has a debt or a credit in dollars is experiencing problems and our oil prices have dropped down as low as $20 USD per barrel. All of these factors have placed our economy in a bad situation and we hope that inflation will not affect the economy of our families even more than it already is.
I want to tell you that I am excited about the room remodeling happening at Lindo Mar. For years, I have heard many members expressing their concerns about the rooms, floors and furniture being worn out and in need of help! Well, I believe now is the chance to do something about different items to the interiors of every single room. I will list some that I think need our attention:
- Soft goods
- Floors
- Kitchen
- Bathroom
- Balcony doors
- Chairs and tables for balcony
I hope when you come, you have the chance to tour unit 103 and give us your opinion by filling out our survey.
TREASURER’S REPORT
Based on the year-end preliminary accounts for 2015, income remains considerably ahead of the zero budget, and well below for expenses. In addition to a consistent and well managed operation, this is a direct result of the strong US dollar versus the Mexican Peso; the current exchange rate is 18.50 versus a budgeted 12.75 Pesos per $1.00; the average 2015 rate has been about 16.50, a difference of 30%. Suffice it to say that the financial results are very good, giving Lindo Mar the opportunity to build up the Replacement Reserves Fund; this will discussed at the next Board Meeting, scheduled for February 22.
It is a pleasure to report that Lindo Mar’s financial position remains well in hand.
Poul Hansen, Secretary-Treasurer
STAFF SPOTLIGHT: Joel Rodarte - Valet Parking
Joel has worked with us at Lindo Mar for approximately one and a half years and started as a security agent before becoming our Valet Parking person in December of 2015.
Joel was born in Nayarit on April 19th, 1963 and moved as a teenager to Mazatlan, Sinaloa where he attended high school. In 1983 he moved to Puerto Vallarta, and for a while he worked at the Parachute Activity. Later on, he worked at the Marriott as a security agent before becoming a bellboy at both the Camino Real hotel and Buenaventura hotel. Before coming to work at Lindo Mar, he spent a few years working for a car insurance company as a sales representative. Joel is married with 2 children and a grandson.
Welcome to your new position Joel!
Information on Area and Resort Activities
Puerto Vallarta maintains safe status in recent U.S. travel updates
Puerto Vallarta has maintained its safety status in this week’s updated travel warnings for Mexico issued by the U.S. State Department.
While Jalisco state border regions along the states of Michoacán and Zacatecas remain under a warning by the U.S., these areas remain eight hours from Puerto Vallarta.
The report also indicates Riviera Nayarit, San Blas, Santa Maria del Oro, Tepic, and Jalisco are safe areas to visit using major highways, but warns against other areas of the state.
The Secretary General of Government in Nayarit, José Trinidad Espinoza Vargas, said there has not been any violence or organized crime on the state highways. He said that he believes the Nayarit warnings are due to activities in the border state of Sinaloa.
Both the destinations of Puerto Vallarta and Riviera Nayarit have seen an increase in tourism over the past several years with expectations that 2016 will be one of the strongest in nearly a decade as more flights and cruises have been added to the region.
Puerto Vallarta tourism being helped by weakening peso
The strengthening of the dollar against the peso has been a benefit to the Puerto Vallarta tourism industry in the last year with more foreign visitors arriving to the destination.
According to the head of the Ministry of Tourism of Jalisco (Secturjal), Enrique Ramos, foreign tourism in 2015 increased by 3% in the state and a 2% increase in the overall economy.
Hotels overall saw an occupancy increase of 4% last year compared to 2014, according to the tourism official.
Luis Villaseñor, Director of Tourism Promotions in Puerto Vallarta, said that the city projected $79 million pesos in lodging tax revenue for 2015, but that was exceeded with a total tax revenue of $82 million pesos.
This year the city has increased their projections for lodging tax revenue to $85 million pesos as the U.S. dollar continues to strengthen against the peso.
Villaseñor says that tourists are spending more money in the area because of the current exchange rates, from staying in nicer hotels, eating more in restaurants, doing more shopping, and experiencing more activities that the city has to offer.
Mexico’s peso has lost 7% of its value in the first few weeks of 2016 due to falling prices in oil, a major source of income for the country.
Lindo Mar’s Christmas Party
On December 16, 2015 the Lindo Mar staff got together to celebrate another year of hard work and achievements with a well-deserved party held at the Canto del Sol Hotel. There were presents for all of the members of the staff as a token of appreciation for their effort and enthusiasm.
A year-end message was given by Roberto Chavez, our General Manager. Also, Mauricio Quezada, Director of Resort Operations Mexico from TPI, attended and thanked the employees for making Lindo Mar magical and special. He stated that the people working at Lindo Mar are the heart and soul that made Lindo Mar feel like a family and a heartwarming place for the Owners to come and visit year after year.
After dinner and an award ceremony, everyone had a great time with dancing and singing with a DJ and karaoke.
Unit 103 Grand Opening
Before Christmas, Roberto Chavez and Mauricio Quezada conducted a Grand Opening Ceremony for the 103 remodeled unit with the staff members; they were all thanked for their help and contribution throughout the remodeling process of the unit. The staff was happy to see the changes being made, how the resort is revitalizing, and to take a few minutes from their daily routine to become a part of the future of Lindo Mar. The involvement and commitment of everyone has made new things possible and we are most proud of making history in the continuing promotion of owner satisfaction.
Happy Member Comments
“Dear Roberto,
Manager of Lindo Mar,
I am very impressed with the Spanish teacher, Ivan, at Lindo Mar.
Ivan makes great use of his white board, writing things down which helps me learn as I’m a visual learner. I need to see and hear what the teacher is saying.
I enjoy the way he makes use of his colored markers and colored pens.
He helps the students pronounce words correctly and answers questions we may have.
If we don’t understand something, he will always gladly make it clear. He is the BEST!”
- Jean Zatelny
A Little Humor
A grandmother is watching her grandson play on the beach when a huge wave comes in and takes him out to sea.
She looks up and pleads, “Please God, save my only grandson. I beg of you, my life has no meaning without him. Please bring him back.”
And a big wave comes and washes the boy back onto the beach, good as new.
She looks up to heaven and says: “He had a hat!”
December 2015
PRESIDENT’S REPORT
I am overjoyed to report that we still have a resort to visit, since Hurricane Patricia directed itself to the south of us after a tense couple of days during which we prepared and waited for the worst. Our staff and management did a fabulous job of preparing the resort and planning for the security of our guests. Some of the guests went to a hotel in Tepic with Maria Elena and her husband, Alfonso, while other guests chose to stay at the resort and “ride it out.” Roberto Chavez, our manager, has more details about this experience in his report.
The board just completed the fall onsite board meetings, which this year included a special work session on refurbishing the resort. I’m happy to let you know that, as I write during the first week of November, the demolition phase of the remodeling of Unit 103 is already under way. The plan is to have one unit completed in six weeks so that most of the winter-visiting owners will have a chance to look at it and provide any comments. The board’s hope is to make some major decisions at the June meeting in California, when all of us are together again, about how to phase (and, of course, pay for) remodeling the rest of the resort. So watch for discussion of this major issue in future e-blasts.
The budget and assessments are always the biggest issues the board deals with. Owners who have been at the resort and attended our meeting know how difficult creating a budget is when you are working in dollars and pesos, and the exchange rate is variable and somewhat unpredictable. Sometimes it works to our favor when we send dollars to Mexico to pay for things in pesos. On the other hand, as an example, our restaurant lease is in dollars, although we pay it in pesos. Consequently, we had to pay out more pesos, which makes the restaurant look less profitable, although it in fact, continued to be profitable. The bottom line is that we expect to end the year with a healthy surplus. That surplus will be moved to our reserve fund, which we have been working to rebuild after the wall collapse. Thankfully, we have excellent budget and accounting support from our management company, Trading Places International, and Poul Hansen, our treasurer, provides monthly analysis of the financial reports that are sent by TPI in a format that even a non-financial person (me) can understand. Thanks so much to Poul Hansen for his continuing service on the board. Given all of the knowable and unknowable factors, the board decided the prudent thing was to have a 3% increase in the assessments for 2016.
The most wonderful thing to report (apart from our sheer survival) is that the new internet system seems to be working well, although we aren’t yet at full occupancy. We now have fiber optic cable connecting us to the internet and each unit is individually wired with an access point, so that you can connect wirelessly from various parts of the unit. Please report to management if you have any problems with connection, since we have a consultant on retainer to help us iron out any problems. Kudos to board member Dennis Lockwood who worked indefatigably with our manager, Roberto Chavez, to make this happen. Please thank them when you see them at the resort.
Dennis and Roberto also worked very hard on developing a plan for the remodel of Unit 103, and one of our members, Ben Solomon, an interior designer, was invaluable in making suggestions and even providing renderings of the ideas we had discussed. You will remember that another member, Dick Lutz, an architect, was instrumental in coming up with the concept for the ramp from the lobby to the 7th floor elevator. And Doug Porter, another member, has given us excellent advice on things to check into with our insurance policies. Most recently, Bill Ahlstrom, also an owner/architect, has spent countless hours putting together a plan for remodeling the restaurant kitchen.
A board of five people cannot have all the expertise that one might like to have, so it is very helpful when members share their expertise with us. Even individual member comments are very useful, because we can’t live in all of the units and know what issues there might be or what suggestions you might have to improve the resort. Please fill out the comment cards, which are assiduously read. Or talk to a board member. Or talk to Roberto Chavez. Or send an e-mail. All of the exchange guest comments and owner comments go into our board packets and we ask questions of management about them when we meet. If there are burning issues, Señor Chavez writes to us between meetings, and sometimes we make decisions through e-mail consultation or conference calls. Do not hold back, but please remember that civil comments are preferred.
Finally, the membership should know that after many years of dedicated service to Lindo Mar as our Director of Resort Operations at Trading Places, Darryl Hoyt retired the end of June. Fortunately, Darryl became an owner at Lindo Mar and has expressed a willingness to continue helping us. Unfortunately, what should have been a long, happy retirement for Darryl and his wife Kathy was truncated when Kathy succumbed to the cancer she had been battling for a number of years. We send our condolences to Darryl and his family and thank him again for all he did for Lindo Mar over the entire period that Trading Places was our management company. If you see Darryl at the resort, you may wish to extend your personal thanks and condolences to him. And this week at Lindo Mar, as I am writing this message, we have the brother and widow of deceased board member Chuck Ahlstrom with us. Chuck was instrumental in saving Lindo Mar at the time we were poorly managed. He helped us get new, professional management and, among many other things (see the previous e-blast article about Chuck), participated in the decisions that allowed us to buy out the developer’s residual interest the resort. We all owe a great debt of gratitude to Chuck for what he did for us, and we send our thanks and condolences to his family, as well. We have a new Chuck on the board, Chuck Meacham, and after two meetings with Chuck I can say that he is a very useful and engaged board member. We welcome and thank you, Chuck, for your willingness to serve the resort and its owners
HOLA DESDE LINDO MAR
Hello Lindo Mar Members!
As you already may know, we dodged a bullet with Hurricane Patricia. We very lucky that at the last minute it went south of us, and in the end we just had some wind and rain all night long.
Here’s a little history on this event that I think it is worth mentioning:
On Thursday (October 22) by noon, the hurricane was Category 2. After 4:00 pm it was Category 4 already and no one anticipated this fast change. So I decided to stay on top of it and pay close attention. By 7:00 pm the bad news came on national TV news programs: Patricia was already a Category 5! Then I heard that many of the big hotels in Vallarta were sending their guests to Guadalajara at least for that night.
The projected landfall at that moment was for Friday, at about 4-6 pm and all of the experts predicted that Vallarta was to be hit. At that moment I felt that we might be too late with whatever move we decided to make. My first concern was our members and guests staying in the 34 units occupied that night, plus the staff and of course, my family! Then I decided to call a meeting with all guests first thing in the morning. But first I needed some choices to offer.
I called the resort and asked Front Desk to print and send a flyer to all guests in every room calling them to be at restaurant at 8:00 am. Then my next concern was, if I can get them out, where can I send them to? Of course at that moment Guadalajara city was out of the question since there would be no available rooms. So I decided to try Tepic, the capital of our neighboring state of Nayarit, about three-and-a-half hours from us.
I checked TripAdvisor and they mentioned Fray Junipero Serra Hotel to be number one in that city. I called, and Yay! They had rooms available. I asked them for about 30 rooms in case everybody decided to go, as I was to make it a voluntary decision. They said yes, no problem we have the rooms, they even offered me a 20% discount on the rates. Great!
Then my next challenge was transportation. I called some of the most well-known bus companies in town. All of the buses were taken by the big resorts in Vallarta, like Fiesta Americana, Westin, Marriott, etc. I decided to call Maria Elena our Concierge because she has more contact with the bus people in town than I do. Maria Elena asked me if I needed her to be at the resort the next morning, and of course I said yes, please! In the meantime, she was to follow up during the night to get transportation for our guests deciding to move out of Vallarta!
To be honest with you, I barely slept that night, thinking and thinking about how to handle the meeting, what to say, how to convince everyone of the need to leave. etc. Then the decision about the staff, who to allow to go home, and who to stay with me to face whatever the situation Patricia might bring. I remembered Hurricane Kena from October of 2002, and how we dealt with that emergency, and I decided to do the same: let all of the staff go home, with the exception of security chief Juan Manuel; Jesus Arias, restaurant manager; Isidro Santana maintenance chief, and his assistant, Alejandro Alcantar. Miguel Correa was off the next day, but he called me and asked me if I wanted him to come in. “Yes Miguel, please. See you tomorrow!” And of course Franklin, our front desk manager and Manuel, our most senior front desk clerk, as well as the security staff for each shift were also at the resort.
Well, at about 5:30 a.m., not being able to sleep at all, I decided to get up and go to Lindo Mar. All of the news outlets were talking about the tragedies all over the world with Category 5 hurricanes, radio, TV, Internet, everybody saying that Patricia was the worst hurricane of history in the Pacific. Did you hear the same?
I was in constant contact with Mauricio Quezada, our new TPI director for Lindo Mar, and with Sandra Wicks, our Club's president, reporting to them what we were doing and all of the different decisions taken already.
So, at 7:50 a.m., I went down to restaurant and I have to confess, my mouth was as dry as a desert from the stress! I got to restaurant and EVERYBODY was there! Wow! I had to raise my voice to be heard, and later I learned that my throat got irritated because of that, but facing a Category 5 hurricane, that was the least of my concerns.
Everybody heard the report of the dangers of Patricia, but to my surprise, many didn't know anything until that morning! I explained that we had 3 options: 1) Go to Guadalajara if you can change your departure from that city and leave, or 2) Go to Tepic where we had arranged rooms for everyone at least for Friday night, or 3) Stay at Lindo Mar with me and the selected staff to face whatever Patricia might bring.
Questions were asked and answered, and little by little, people started to make their decisions. Half the guests decided to go to Tepic, and the rest were split between going to Guadalajara and staying at Lindo Mar.
Then I went to my office to call Maria Elena about the bus to move our guests out. She was unsuccessful about getting a bus. But she suggested going to National Car Rental and was able to reserve three vans to go to Tepic! But with no drivers! I let some of our guests know that we might be in need of volunteer drivers. We got the volunteers, but National didn't have drivers to send the vans over to Lindo Mar! So I instructed Maria Elena to stay at National and I would send the guests by taxi. She agreed, and then gave us the good news that her husband was willing to drive one of the vans to lead the caravan on the road to Tepic! Next problem: There were no taxis available to send people over to National headquarters across from the airport. But then our staff transportation bus arrived, so we asked the driver to take the first group of guests to the bus depot. The staff that came in on the bus were instructed to go to their offices and protect or unplug everything. I asked the housekeepers to go to the rooms and offer guests a light cleaning, then to leave by noon.
I instructed the restaurant employees to work until noon, then shut everything off, including the gas, and prepare some food for all of us who were staying at the resort. I didn’t want to make the same mistake that we made during Hurricane Kena: That evening, we had no food and had to find it elsewhere. (Thanks to Camino Real Hotel who gave us 50 sandwiches and 50 quesadillas - all for free!)
Lindo Mar’s bus returned and took the rest of the guests going to Tepic. Taxis were nowhere to be found; I’m sure this was because their only concern was their families! Then Maria Elena called to tell me that the three vans with a total of 19 people had departed. What a great relief! At Lindo Mar, the last guests left for the bus depot to go to Guadalajara.
When everybody left, there was a tense quiet. There were seven rooms with guests who decided not to leave. A plan was made to have secure shelter in case we needed it. We decided to use the storage room just below the manager’s office, and the accounting office as well, right below. We concluded that those were the most secure places in the building, so we delivered candles, lanterns, water and food (sandwiches, baguettes, seafood ceviche) first aid items, etc. to the shelters.
From that point on, the only thing to do was to wait and keep track of Patricia. The restaurant was completely empty as all of the furniture was taken to the first floor rooms, as was all of pool and beach furniture. All the areas looked so sad and depressing.
Then the hours went by: 12 o’clock, 1 o’clock, 2 o’clock, 3 o’clock. We got a notice on the radio that the electricity was to be cut off at 4:00 pm because the first effects of the hurricane were expected at that time. The staff members who stayed at the resort called their families asking about protection and things to do if necessary.
Then 4 o’clock came, and the electricity was not turned off. The same for 4:15, 4:30 … Then we heard that Patricia had made a detour, leaving us slightly out of the hurricane’s path, but still making a predicted landing by 6:00 pm The electricity never went off which was a huge relief for us! Then 5 o’clock, 6 o’clock, 7 o’clock came around - with nothing but a light sprinkling of rain and everything weirdly quiet.
Next, a parade of hungry guests came around looking for some food. Of course we were prepared, and everyone who asked for food was given food. There were some guests who didn’t need any because they already had food in their rooms.
8 o’clock, 9 o’clock and we hear that Patricia has landed south of us, just north of Manzanillo. At 9:30 pm I called Civil Protection and asked them about the status for the city. They said the highest alert was over, and there was only a preventative alert for possible high tides, wind and rain. It definitely rained all night long, but really not that hard.
So I called the staff into my office and I announced that the hurricane threat was over and everyone could go home. “See you tomorrow. We’ll put everything back in place then.” The next morning when I got to Lindo Mar, everything was already back in its place! I tell you, I had the most delicious and happiest breakfast in my whole 19 years at Lindo Mar!
Guests were going to the restaurant for food, and our staff was ready for them! The offices, front desk decorations, restaurant, pool and beach area were guest-ready! Maria Elena called to say they were leaving Tepic with some of the guests going directly to the airport which we heard was now open and back to normal. Some guests decided to check in to another hotel in town that day, and four guests came back to stay at Lindo Mar then try to book a flight out the next day.
I will finish this little story by saying that the best asset Lindo Mar has is its staff! How committed and faithful the people who work for you members are. I am so proud to work here. Viva Lindo Mar!
Roberto Chavez
General Manager
TREASURER’S REPORT
Based on the September accounts, income remains well ahead of the zero budget and expenses are about 6% below budget. This is partly the result of the strong US dollar versus the Mexican Peso; the current exchange rate is 16.50 versus a budgeted 12.75 Pesos per $1.00, a difference of almost 30%. Suffice it to say that the financial result is good, giving us the opportunity to build up the Reserve Fund for future maintenance expenses. It is too early to forecast the year-end result, as the Mexican government traditionally legislates annual wage increases and special payments in December.
I’m glad to say that Lindo Mar’s financial position remains well in hand at the start of the busy season. Enjoy your weeks at Lindo Mar.
Poul Hansen, Secretary-Treasurer
IN THE NEWS
Tourism Increases in Puerto Vallarta
Enrique Ramos Flores, director of tourism of the state, declared that tourism in Puerto Vallarta grew 16.7 percent compared to the previous year. In addition, there have been few cancellations, once hurricane Patricia caused no damage to the city.
"The report that we have to the last day of September of this year, versus the same period of the previous year, is an increase of 16.7 per cent. This is easily said, but it is really a very significant increase," the official said.
In Puerto Vallarta there were few cancellations by national and foreign visitors, thanks to the fact that the secretaries of tourism, federal and state, reported that Banderas Bay and the area beaches were not affected by the weather phenomenon.
Ramos Flores added that the high winter season will run as expected, an increase compared to last year, taking into account the numbers that are reported.
Puerto Vallarta maintains a steady high ranking as a great destination for tourists and snowbirds. With a variety of award-winning restaurants, spectacular beaches and affordable prices, Puerto Vallarta is always a top choice to visit.
Alaska Airlines Begins Nonstop Service from Orange County to Puerto Vallarta
On October 9, Alaska Airlines began nonstop service from Orange County, California, to Puerto Vallarta, Mexico. The flights are year-round and will operate three times a week.
“Alaska Airlines has long been the leading carrier from the LA basin to popular resort areas in Western Mexico,” said John Kirby, vice president of capacity planning for Alaska Airlines. “We are excited to offer new non-stop service from Orange County, California to Puerto Vallarta.”
Introducing Mauricio Quezada, Director of Resort Operations, Mexico
Dear Lindo Mar Owners,
It is our pleasure to announce that TPI has hired Mr. Mauricio Quezada to the position of Director of Resort Operations – Mexico. Our goal is to achieve an even higher level of service delivery to our Mexico-based resorts by positioning an experienced resort management professional in-country.
Mauricio is a citizen of Mexico and a former Puerto Vallarta resident, and will be TPI’s representative who will work closely in support of Roberto Chavez and communicate with and respond to the Board of Directors’ needs and requests.
Please join us in welcoming Mauricio to our management team.
A Little Humor
A guy is in a movie theater watching a movie when he realizes that, sitting in the two seats next to him, are a guy and the guy’s dog. The dog really seems to be enjoying the movie. He smiles at the funny lines and growls at the bad guy.
The first guy whispers to the man with the dog, “Excuse me, the way your dog is getting into this movie, that’s amazing!”
The dog owner says: “It surprises me, too. He hated the book.”
EMPLOYEE SPOTLIGHT – JUAN MANUEL SANCHEZ
Hello, my name is Juan Manuel Sanchez and I am Security Chief at Lindo Mar Resort.
I am 43 years old, and I am from a little town in Jalisco, south of Guadalajara called Juanacatlán. I have lived in Vallarta for 22 years now. I am married with my wife for the last 17 years and we have two children: Victor Manuel, 16-years-old, and Jessica Sarai, 8-years-old. My family is my purpose in life, because I want to provide for them a good education and a professional career.
I started working in hotels when I was 17 years old, at Che-Che´s restaurant south of MIsmaloya by Le Kliff, as a storage helper. At 22 years old, I started working at a private security company in town as a supervisor, then I moved to Holiday Inn hotel in town, as security supervisor and as assistant Chief of Security at Plaza Las Glorias hotel in town. I was security chief at Administration Portuaria Intergral, better known as the Marina Pier, where all of the big ships dock.
Today I work at Lindo Mar resort as I have for the last four years, and I am currently the security chief here, and I love it.
I hope to meet you personally next time you come.
Juan Manuel Sanchez
We’ll Never Stop Improving!
improvements
New Spa for Unit 902
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Festive New Tablecloths in the Restaurant
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New Rack for the Kayaks
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New Spa in Units 706, 901 and 902
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Coming Soon…
PHOTOS OF THE REMODELING WORK WILL BE UPLOADED TO THE OWNERS CORNER SECTION OF THE LINDO MAR WEBSITE DURING THE MONTH OF DECEMBER. BE SURE TO LOG ON AND TAKE A LOOK AT THE EXCITING NEW CHANGES!
June 2015
HOLA DESDE LINDO MAR
This will be a short intro; we have a lot to report. The election of directors has been decided, the Wi-Fi upgrade is nearly complete, a board member has resigned, and more.
So, without further ado …
PRESIDENT’S REPORT
Hello Lindo Mar owners. This is a time of transition for Lindo Mar in many ways. One of our past board members, Chuck Ahlstrom, who contributed many years of his life to Lindo Mar, in addition to his architectural expertise, passed away recently. (See the article below.) We send our condolences to his family.
And one of our more recent board members, Wally Sharp, has found it necessary to resign from the board. We thank him for his service and wish him the best. The board, at the June 23 meeting appointed Chuck Meacham, a former deputy commissioner of the Alaska Department of Fish and Game, to complete Wally’s term. Chuck brings organizational and financial expertise to the board, and we’re glad that he accepted the appointment.
Chuck Meacham previously served on the LMM Trust for us. Some owners may not be aware that when the owners bought out the developer’s interest in the property on which our building is located, the property was put into a trust, apart from Lindo Mar Adventure Club, that has its own board of 3 trustees appointed by the Lindo Mar board and that takes its direction from the Lindo Mar board. At the June 23 meeting, the Lindo Mar board decided that the trustees should be appointed for terms of 5 years and that we should review the trustees and our policy periodically. Sandra Erickson, who was a trustee from the trust’s inception, and Joe McMahon, who has been a trustee for a little more than 5 years, are thanked for their service, and Lindo Mar owners, Helen Honse, Jack Lutz, and Darryl Hoyt, were appointed to the three trustee positions.
Darryl Hoyt? Isn’t he our Director of Resort Operations in the employ of Trading Places International, our management company? Well, that is our biggest transition at this time. Yes, indeed, Darryl has been our director of resort operations for the last 17 years, the entire time that Trading Places has been our manager, so he has been through all of the highs and lows of Lindo Mar’s history for a very long time. Now, after more than 33 years in the hospitality industry, Darryl is retiring. He leaves a BIG HOLE in our Lindo Mar team but, luckily for the owners, he is also an owner at Lindo Mar and the board has asked him to sit on the refurbishment and restaurant committees as well as be a trustee of the LMR Trust. At the conclusion of our board meeting we raised a glass of champagne and saluted Darryl for his many years of service to Lindo Mar. Oh, and we gave him a card and a small “token of our appreciation”. Our onsite manager, Roberto Chavez, brought a couple of gifts for Darryl from the staff, one of which was a colorful Mexican plate inscribed in Spanish: Thank you, Darryl, from your amigos on the staff of Lindo Mar.
We can’t thank Darryl enough for all he has done for Lindo Mar and the board hopes you will take time to thank him in person when you see him at the resort. Any board member will also be happy to forward your message of thanks to Darryl.
Sandra Wicks, President
Lindo Mar Adventure Club Board of Directors
TREASURER’S REPORT
Based on the May accounts, income is ahead of the zero budget and about 5% below for expenses. This is the result of the strong US dollar versus the Mexican Peso, a condition that may change during the course of the rest of the year. The current exchange rate is 15.40 versus a budgeted 12.75 Pesos per $1.00, a difference of more than 20%. Expressed in Pesos, it is noteworthy that La Playita’s revenues are well ahead of budget.
The Mexican inflation rate is abating from last year’s 4% to 5%, now running at about 3.5%. I’m glad to say that Lindo Mar’s operational results are well in hand.
Poul Hansen, Secretary-Treasurer
BOARD OF DIRECTORS UPDATE
Adios, Chuck!
About twenty years ago when Lindo Mar was in need of a new management company, Sandra Wicks, the current president of the Lindo Mar Board of Directors, wrote to Chuck Ahlstrom (a fairly new LMR board member at that time) suggesting the board consider hiring Trading Places International, the management company for Club Cascadas de Baja where she also was an owner. With the board’s approval, Chuck contacted one of the Trading Places partners; interviews and discussions were initiated and TPI was hired.
Over the ensuing years, the makeup of the board changed and it grew from three members to five. All the while, Chuck played an instrumental role in improving Lindo Mar far beyond anything imagined by the original development team. He designed the conversion of the seventh floor restaurant into a two-bedroom loft unit, a fitness facility, a massage room, a concierge desk, and an owner relations office. He drew the plans for expanding the pool deck area and the building of a spa for public use. The current bar area at Lindo Mar was also designed by Chuck. And, not the least of his accomplishments was his ability to convince many family members and friends to become owners at Lindo Mar.
As you can see, Carlitos (as he was known by the staff) was a major influence on what Lindo Mar is today. It’s for this and many more reasons he will be sorely missed by all who mourn his recent passing. In April, just four days after his 80th birthday, Chuck succumbed to complications of pneumonia and diabetes. As it was put in his obituary, “A Viking warrior moved on to greater adventures the morning of April 21, 2015.”
For those of us who worked directly with Chuck, his contributions to Lindo Mar, his personality, and his razor sharp acuity in problem solving far outweighed any influence by his frailties. Chuck was able to cut right through the BS to address the core of any matter affecting Lindo Mar; a strong trait for a board member. And, even better, he was always positive and upbeat. Through all of his many personal battles – skin cancer, several back surgeries, decreased mobility, the occasional loss by his beloved University of Michigan Wolverines – you could always count on a beaming smile and a loud laugh from Chuck.
Here are two things written by Chuck that exemplify who he was better than anything we could say:
These show us a side of Chuck that many Lindo Mar members were never privileged to know. Unfortunate.
Sail on, good friend. Your influence on Lindo Mar will forever resonate throughout the club. We’re gonna miss ya.
Thank you, Wally and Welcome, Chuck (a new one)
For personal reasons, Wally Sharp has resigned from the Lindo Mar Board of Directors and sold his weeks. Wally was appointed to the board in October of 2009 to a fill spot created by the expansion of the board from three to five members. He was elected to a full term in May of 2010 and re-elected in 2012 and 2014. Wally and his lovely wife Cathie bought their first Lindo Mar membership in 1988 and were a presence on-site nearly every year since. We wish them both all the best. (Ed. Note: We have just learned that Wally's wife Cathie died of congestive heart failure on Saturday, July 4, 2015. We send our heartfelt condolences to Wally and the family. We will miss her smiling face.)
As you will see in the summary of the June board meeting, Wally’s resignation was accepted by the board and Charles “Chuck” P. Meacham was appointed to serve the balance of Wally’s term. Chuck has been a Lindo Mar member for a lot of years and currently owns nine weeks. We’ll have more about Chuck in our next eblast.
2015 Election of Directors - Results
The 2015 board election is complete. The three incumbents – John Gilbert, Poul Hansen, and Dennis Lockwood – have each been re-elected to serve another two-year term. Congratulations to all three! Here is the final count:
2015 ballot count
| John Gilbert |
866 |
| Poul Hansen |
1,058 |
| Dennis Lockwood |
1,146 |
| Giancarlo Accettullo |
439 |
| Martin Demott |
179 |
| Michael Mykecy |
768 |
The next time you see John, Poul, or Dennis at the resort, thank them for their service to the club.
WHAT’S NEW AT LINDO MAR
- Wi-Fi is being upgraded. Work should be finished this summer.
- Housekeeping and maintenance tasks are ongoing, as needed:
- Pots and pans
- Blenders
- Mattresses
- Refrigerators
- Curtains
- Lighting upgrades
- Painting of restaurant and stairs
- Plants in balcony planters
- Fitness center air conditioning
- Repainting and repair of restaurant ceiling fans
- Celebrated Mother’s Day and Father’s Day for staff members with families.
- Air conditioning upgrades are in progress
Sincerely,
Roberto Chavez, Manager
BOARD MEETING RECAP
The Lindo Mar Board of Directors met on June 23, 2015 at the offices of Trading Places International in Lake Forest, CA. Here are some highlights.
The board reviewed and discussed:
- Action items from the February 16, 2015 meeting
- Monthly financial statements through May 31, 2015
- Delinquencies and collections
- On-site management report
- Off-site management report
- Comment cards received from guests: owners, renters, and exchangers
- Occupancy statistics
- Upgrading the balcony doors
- Progress of installing new spas in 706, 901, and 902
- Correspondence from owners covering travel advisories for LMR members, reservation rules changes, on-site activities, beach access, and election procedures.
The board approved:
- The minutes of the February 16, 2015 board regular and executive sessions
- Acceptance of the financial statements, monthly and 2014 year-end
- Payment to a designer for suggestions on refurbishment
- Payment to an architect for a wiring diagram of Lindo Mar’s building
- Payment for the upgrading the LMR Wi-Fi facilities and service
- Ratification of purchasing new refrigerators in the restaurant kitchen
- Acceptance of Wally Sharp’s resignation as a board member
- Appointment of Chuck Meacham to serve the balance of Wally’s term
- Acceptance of the 2015 board election outcome
- Appointment of board officers: President, Sandra Wicks; Vice President, Dennis Lockwood; Secretary/Treasurer, Poul Hansen.
- Approval of a plan for use of the 53rd use week in 2016
- Adoption of five-year terms for trustees of LMM Trust, with possible reappointment
- Appointment of three new LMM trustees, LMR owners Helen Honse, Jack Lutz, and Darryl Hoyt
- Board meeting on October 28, 2015 at LMR.
The board directed management to:
- Pursue renovating and upgrading the restaurant kitchen
- Determine a location for a second beach shower at Lindo Mar
GUEST COMMENTS ABOUT LINDO MAR & LA PLAYITA
“WONDERFUL ROMANTIC PLACE”
“Loved It. Tons of Character.”
We loved it. It is done in old Mexican style with gorgeous ocean views out your windows. Rooms were clean and nice and with cute decorations. The restaurant was good and not expensive. We enjoyed that it was a smaller hotel and not crowded. The beach is very small but we thought it was fine. Nice pool and hot tub. Wi-Fi only works in the lobby, but we were there to vacation so didn't care.
We would recommend it if you want a small peaceful place as opposed to a big crowded resort.
Stayed May 2015, traveled with friends
“GREAT VACATION SPOT!”
My family has been coming to Mexico for over 30 years, and we stay at Lindo Mar every year. This is a wonderful, family-friendly facility right on the ocean. The rooms are clean and spacious, and the views are incredible. The staff is attentive and helpful, and speaks very good English.
Room Tip: Great views and handicap accessible.
Stayed December 2014, traveled with family
And One Very Special Comment
This one is worthy of separate mention. An unsolicited email received at TPI:
Hello,
We were recently guests at the Lindo Mar hotel. We arrived on May 25th and departed on May 30th. We stayed with our friends (they have a time share with you). The hotel was wonderful, our room fantastic and the restaurant, awesome! We thoroughly enjoyed our stay and the great hospitality everyone at the hotel extended to us.
Our flight on the 30th did not depart until 6 pm, so we checked out of our room and used the hospitality suite until it was time to leave for the airport. When the taxi dropped us off, I realized I had left my wedding band on the soap dish in the hospitality suite. I immediately called the front desk and the man I spoke with-and I'm sorry I did not get his name-asked me to call back in 5 minutes so he could check for the ring. I called back in 5 minutes and he had the ring. He securely wrapped the ring in a match box and put it inside an envelope, gave it to a cab driver (cab #555) and sent him to the airport with the ring. 15 minutes later, I had my wedding band back!
I am so thankful to the kind people involved in getting my ring back to me! If you can please let them all know how thankful I am, I would greatly appreciate it!
Kind regards,
This says it all. And, by the way, we made certain everyone involved knew about the email. Way to go guys! This is just one of the things that make Lindo Mar unique.
This says it all. And, by the way, we made certain everyone involved knew about the email. Way to go guys! This is just one of the things that make Lindo Mar unique.
HEARD ON THE STREET
I own a two-bedroom and have paid my maintenance fees but I can’t seem to get a reservation. The Trading Places web site shows there is a two-bedroom available for exchange in the week I want but they won’t give it to me. I’m new at this and I don’t understand why if there is a week available I can’t have it. The fact that there is a week available for exchange means someone else reserved it and deposited it in the exchange program. It is not then available for you or anyone else to reserve as it has already been reserved by the member who made the deposit. In order for you to use it, you must reserve a different week, deposit it, and request an exchange into the week you want.
Can you explain the 50% fixed rule? In a Lindo Mar forum, someone made the statement that if half the units are fixed, the other half should be available for reservation by floating owners. Another person wrote back saying that the rule doesn’t mean only half of the units are fixed in every week and that, if it’s a high week, almost all will be fixed. Can that be right? No, it is not right. The rule is that up to 50% of each unit type can be fixed in any given week, i.e., 15 one-bedrooms and 3 each of two-bedroom standard and deluxe units should be available when each reservation cycle begins. We say “should” because, before the 50% rule was adopted, more than 50% of some unit types were sold in certain weeks in high season, hence, the need for the rule.
I thought I had found a way around the long wait times for reservations; I started using two phones when I call in. The problem is that sometimes the second phone is answered before the first one. I thought the calls were answered in the order they were placed. All calls on any given line into TPI are answered in the order they were received on that line. Virtually every time someone has said their second call was answered first, the phone logs showed they called two different numbers. And, invariably, the second call was made to a non-reservation line.
Lindo Mar members have a unique toll-free number for making reservations: 1-800-365-6494, ext. 1. If you dial any other number or extension, your call will go into a different queue and then be transferred into the Owner Services general queue. To avoid that delay, we highly recommend using only 1-800-365-6494, ext. 1 especially when calling on the first day of the reservation period.
I once mentioned to another Lindo Mar member that I couldn’t get a second consecutive week and they said that Trading Places has Lindo Mar weeks they could give me. Trading Places does not control the Lindo Mar inventory and does not “have” Lindo Mar weeks to allot as they see fit. When an owner calls for a reservation they have access to every available unit (of the type they own, of course) in every week for the next eleven months. Nothing is held back by Lindo Mar or Trading Places.
And, Finally...
By now, you could probably use a little humor. We sure hope the following never actually happens.
Customer: Hi, how much is your paint?
Clerk: Well, that all depends.
Customer: Depends on what?
Clerk: Actually, a lot of things.
Customer: How about giving me an average price?
Clerk: Wow, that's too hard a question. The lowest price is $9 a gallon and we have about 150 different prices up to $200 a gallon.
Customer: What's the difference in the paint?
Clerk: Oh, there isn't any difference; it's all the same paint.
Customer: Well, then, I'd like some of that $9 paint.
Clerk: Well, first I need to ask you a few questions. When do you intend to use it?
Customer: I want to paint tomorrow, on my day off.
Clerk: OK. The paint for tomorrow is $200.
Customer: What? When would I have to paint in order to get the $9 version?
Clerk: That would be in three weeks, but you would have to pay for it now and also have to agree to start painting before Friday of that week and continue painting until at least Sunday.
Customer: You've got to be kidding!
Clerk: We don't kid around here. Of course, I need to check to see if we have any of that paint available before I can sell it to you.
Customer: What do you mean, "Check to see if it’s available”? You have shelves full of the stuff; I can see it right here.
Clerk: Just because you can see it doesn't mean we have it. It may be the same paint, but we sell only a certain number of gallons on any given weekend. Oh, by the way, the price just went to $12.
Customer: You mean the price went up while we were talking!
Clerk: Yes, sir. You see, we change prices and rules many times a day and, since you haven't actually walked out of the store with your paint yet, we just decided to change. Unless you want the same thing to happen again, I suggest you get on with your purchase. How many gallons do you want?
Customer: I don't know exactly, maybe five gallons. Or, maybe I should buy six gallons just to make sure I have enough.
Clerk: Oh, no, you can't do that. If you buy the paint and then don't use it, you will be liable for penalties and possible confiscation of the paint you already have.
Customer: What?
Clerk: That's right. We can sell you enough paint to do your kitchen, bathroom, hall, and one bedroom, but if you stop painting before you do the other bedroom, you will be in violation of our tariffs.
Customer: But what does it matter to you whether I use all the paint? I already paid you for it!
Clerk: There's no point in getting upset; that's just the way it is. We make our plans based upon the idea that you will use all the paint, and when you don't, it causes us all sorts of problems.
Customer: This is crazy! I suppose something terrible will happen if I don't keep painting until after Saturday night!
Clerk: Yes, I’m certain it will.
Customer: Well, that does it! I'm going somewhere else to buy my paint.
Clerk: That won't do you any good. We all have the same rules. Oh yes … thanks for painting with our airline.
Adios, nos vemos pronto en Lindo Mar.
April 2015
HOLA DESDE LINDO MAR
Here we are more than a quarter of the way through 2015 already. It doesn’t seem possible. Not only does time fly when you’re having a good time it seems to race by at supersonic speed when you’re at Lindo Mar.
So, how do you slow it down? Well, while you are here, relax, get out of the room, and take it all in, preferably with a margarita or two and some nachos with guac. Or, if you’re not into stimulants, order almost any libation at La Playita in its virgin state, that is, without alcohol. How could you not get the most out of your vacation while looking at this,
and then, this?
If this isn’t the best of all worlds, it’s certainly the best of this one. The only thing missing is you. Come on down!
PRESIDENT’S REPORT
Greetings, Lindo Mar Owners.
I have only a brief message for this e-blast touching on three subjects:
- Wi-Fi upgrade
- Preliminary plans for renovation of kitchens and bathrooms
- The Board Election
Let me take the third point first. We have an election of directors for the board each spring. This year we will be electing three directors and next spring we will be electing two directors. (The easy memory key is: Three in odd-numbered years; two in even years.) This year, the three incumbents, John Gilbert, Poul Hansen and Dennis Lockwood, are running again. There are also three additional candidates in the election: Michael Mykecy, Martin Demott, and Giancarlo Accettullo. Please be sure to vote. For each week of time you own, you are entitled to three votes to cast as you choose. In addition to voting, if you have skills that would be useful for a board member and you are willing to commit time to serving on the board, please consider submitting your name for next year’s election when you receive the solicitation for nominees in about nine months. Serving on the board can be challenging, but you also have the satisfaction of helping keep Lindo Mar the wonderful place it is and making it even better.
Now, the continuing saga of the Wi-Fi system. Our manager, Roberto Chavez and board member Dennis Lockwood have recently spent a lot of time trying to find the right internet system for Lindo Mar so we can have acceptable internet service for both our pleasure and our work. (Yes, some of us work while we’re at Lindo Mar!) In the last e-blast I discussed the nature of our recent internet difficulties, and Roberto and Dennis have been working hard to try to solve those problems. After taking proposals from several providers and contacting a couple of independent consultants for advice, Roberto and Dennis made a recommendation to the board which we approved, so work should be going forward on the improved system in the next few weeks. When you are at the resort, please stop by and thank Roberto for his work on this issue (and talk to him about any other issues or questions you have). And, if Dennis is there when you are, please take a minute to thank him, too.
We are at the very early stages of planning for renovation of the kitchens and bathrooms in all the units. I’m sure you, too, have been frustrated with the water from the bathroom sink faucet running all over the back of the counter because the spout isn’t long enough to direct the water into the sink when your hands are under it. Or, how about the kitchen drawers that almost fall out when you open them? Maybe you would like enough light in the kitchen to see what you are doing when you are cooking or washing dishes. Maybe you would like the microwave oven positioned so you can open the door and reach into the oven without having to move it to a different part of the counter. These are just a few of the things we listed for the architects we are consulting with for the eventual renovation. And I haven’t even mentioned having cupboards that will allow us as we age to still reach the pots and pans. We told them about that need, as well.
Having said all that, it’s important to close this message reaffirming what a wonderful home away from home we have at Lindo Mar with the wonderful staff that has served us so well for so long. Take time when you are there to talk with the staff and tell them how much you appreciate them.
Happy spring, everyone.
Sandra Wicks, President
Lindo Mar Adventure Club Board of Directors
TREASURER’S REPORT
I am glad to tell you that based on the February accounts, the resort is on budget for income and about 5% below for expenses. These results are influenced by the strong US dollar versus the Mexican peso, conditions that will no doubt change during the course of the year. Expressed in pesos, La Playita’s revenues were well ahead of budget as may be expected for one of the most favorable months of the year.
Having spent four weeks at Lindo Mar in February/March and frequently lunching and dining at La Playita, I can personally attest to the high quality of food and service – and to the influx of non-member guests.
Poul Hansen, Secretary-Treasurer
WHAT’S NEW AT LINDO MAR
- We just paid for the 64 new mini-split AC units to be installed as soon as occupancy allows, maybe May, June, or July.
- Board just approved project of about $25,000US for internet improvement to be installed with fiber optics for better service/performance.
- Planning weeks to remodel Jacuzzis in 901, 902, and 706 units.
- Working with BOD committee on remodeling rooms. Looking for designers and suppliers.
- Improvement of gas installation for spa by pool area to improve functioning and gas consumption savings.
- Installed screen and printer at front desk for guests printing boarding passes.
- Got for the 13th year in a row, the Gold Crown award, delivered by RCI during a lunch time at Restaurant La Playita.
- Purchased five new mattresses to replace old ones in bad shape. We also bought three new ranges, three new refrigerators, and two new microwaves.
- New curtains made locally have been installed in some rooms.
- Acquired a new TV screen of 60” for special events at restaurant.
Sincerely,
Roberto Chavez, Manager
MOTHER’S DAY IS NEXT MONTH
One of the most popular holidays of the year is the second Sunday of next month, Mother’s Day. In fact, it’s popular in several other countries, as well. For example, it’s May 10th in Mexico. They always celebrate it on that date which, coincidentally, this year, is the same day we honor our moms in the U.S.
We all like to remember our mother on her special day, even though we might be far away. Here’s a video of two sons getting together to make their Mother’s Day gift something mom will remember. We bet it worked, but maybe not in the way intended!
BOARD MEETING RECAP
The Lindo Mar Board of Directors met by telephone conference call on February 16, 2015. Here are some highlights.
The board reviewed and discussed:
- Action items from the October 29, 2014 meeting
- Monthly financial statements through December 31, 2014
- Delinquencies and collections
- On-site management report
- Off-site management report
- Comment cards received from guests: owners, renters, and exchangers
- Occupancy statistics
- Wi-Fi upgrades
- Correspondence from owners covering reservation wait times, hot tub operation, Wi-Fi, computer upgrades, and the fitness center facilities, all of which were addressed by the board, as appropriate.
The board approved:
- The minutes of the October 29, 2015 board regular and executive sessions
- Acceptance of the financial statements
- Replacement of the spas for units 706, 901, and 902
- Payment of $8,000 pesos to a designer who was hired to make recommendations about the planned refurbishment
- Adoption of a timeline for tasks associated with the election of directors
- Board meetings on June 23 and October 28, 2015 at TPI and LMR, respectively
The board directed management to:
- Get more information about upgrading the Wi-Fi on-site
- Do its best to reduce the on-hold wait times for making reservations
- Stop the employee vacation leave without pay program begun several years ago to reduce expenses, and express the board’s and management’s appreciation of their sacrifices
GUEST COMMENTS ABOUT LINDO MAR
“WONDERFUL ROMANTIC PLACE”
Reviewed March 2015
My wife and I and our two young children had a fantastic week at Lindo Mar. The restaurant served great seafood and Mexican favorites. All served right over the breaking waves and Pacific breezes! The resort is decorated in the Mexican style with all the “stuff” gringos need, i.e. air conditioning, drinkable water, English TV, etc.
We’ve stayed at other places in PV but Lindo Mar was the best. The kids still talk about swimming around the rocks just a few feet from the resort and all the fish they saw. We took a vote and we're calling Javier to talk about what is for sale. Everyone in my family wants to go back to Lindo Mar every year.
Room Tip: All rooms have a view of the Pacific.
“Cute boutique hotel”
Reviewed March 2015
We've stayed at this lovely place several times over the years and always have an enjoyable stay. The restaurant onsite has a wide variety of Mexican specialties which we found to be delicious and reasonable in price. The staff at the hotel are friendly and courteous and go out of their way to make your stay nice and comfortable. The pool is on the smaller side with not a lot of room for children to play without disturbing other guests sitting around the pool enjoying the sun. I recommend not taking young children to this small resort. If you’re looking for a quite out of the way place to vacation, then the Lindo Mar is your place!
HEARD ON THE STREET
I was told a long time ago that Trading Places keeps a waiting list of people who weren’t able to get their preferred time and that TPI would call them if there’s a cancellation. How do I get on the list?
Well, if there ever was a wait list, it was before Trading Places came on the scene. When we asked them about it, they gave us several good reasons why wait lists are a disaster in the making. At best, they are difficult to operate. For example, if there’s a wait list of more than one person and a week opens up – by cancellation, maybe – and the first person on the wait list is called but there’s no answer, what do you do, call the next person immediately, or delay for a while? If you don’t call them right away, how long do you wait? As you can see without going into more detail, it’s not practical to have a wait list.
I know you’ve answered this before but I’m still not happy about having to wait so long to make reservations. What are you doing about it?
Of course, Trading Places, as our management company, is the one to answer this. Here is a link to a letter TPI sent to the members of the boards of directors of every one of their client resorts.
Because it’s a many-faceted problem, TPI is asking owners to give them enough time to define and fix things.
I’m a fixed week owner and I arrived at Lindo Mar on the Wednesday after my Saturday check-in date to find the front desk had given my unit to someone else. What gives?
You must have failed to let either TPI or the front desk know you would be arriving late so they assumed you were not going to use your week. Here’s what the officially adopted Rules and Regulations say about late check-in:
No-Show Rule – In order to provide more last-minute space for use at the Resort, the board has adopted the following rule:
If a member has not checked-in (or made arrangements for late check-in) within twenty-four (24) hours after check-in time on the first day of their reservation, their reserved time may be made available for use by other members or guests. This applies to both floating time and fixed time owners.
As you can see, all it takes is to contact either TPI or the front desk and let them know you’ve been delayed. In most cases, your week won’t be given away if there’s an airline or weather-related delay, but it’s still a good idea to let management or the resort know you’re going to be late, whatever the reason. Neither the resort nor management can keep up with all transportation delays so it’s up to you to let them know.
I’ve been told that, for exchange purposes, both the deluxe and the standard two-bedrooms at Lindo Mar are considered the same. Aren’t we losing money because of that? Also, when a two-bedroom deluxe owner does an internal trade, shouldn’t they get what they gave up?
First, the money: No income to Lindo Mar is lost since exchangers pay the same trade fee regardless of what size or type of unit they deposit or receive. Plus, the trade fee is paid to the exchange company, not Lindo Mar.
If you’re a fixed week owner and, for some reason, you can’t use the time you own, don’t do an internal exchange; just give up your fixed status for one year and make a reservation in another room of the same type you own at a time you can use. Sometimes, there won’t be reservation availability in your unit type at the time you need and, in that case, you can do an exchange. If you do that, ask the agent if there is a deposit of the type unit you own and, if there is, tell them you want it. A note will be put in the record and the front desk will do everything they can to accommodate your request. But, there are no guarantees.
Here’s what it says in the Rules and Regulations:
Fixed Use Owners – You may cancel your fixed week and make a reservation for any unreserved period for the same type unit in the same calendar year by notifying the Reservation Department at Trading Places International at least sixty (60) days before the start of the fixed week. There will be no charge for this. See “Upgrades” for rules regarding changes of unit type or season.
If there is no other space available, you may keep your fixed week and deposit it for a trade back into Lindo Mar. In that event, it will be considered an internal exchange and will be subject to the then-current rates set by the exchange companies.
CLARIFICATION
Recently, we’ve become aware that some of you think that when Trading Places International was purchased by Interval Leisure Group (ILG), owners at our managed resorts gained access to resorts affiliated with Interval International which is also owned by ILG. That sure would be nice but, unfortunately, it’s not the case.
Think of the relationship as you would General Motors (GM) and its owned companies, Cadillac, Buick, GMC, and Chevrolet. ILG is the GM in this illustration and Trading Places, Interval International, Aston Hotels, and the other companies owned by ILG are Cadillac and the others. Though they are sister companies, you cannot go to a Cadillac dealer to buy a Buick. Similarly, a deposit with TPI does not automatically give TPI clients access to I.I. inventory. Notwithstanding the fact that Trading Places is the Cadillac of the ILG companies, of course.
Please contact Trading Places Owner Services if you have any questions: (800) 365-6494.
And, Finally…
OK, it’s time for the big reveal; the answers to last issue’s word puzzles. We didn’t invite anyone to write us with answers but we had hoped to hear from a few of you. Especially, since a couple of the puzzles stumped us, too! Here’s what we know:
- Split second timing
-
- Ping Pong (P in G; P on G)
- Six of one, a half dozen of another
- It’s a small world after all
- Unfinished symphony
- Blood is thicker than water
- Seven up
- Condescending
- Scrambled eggs
- No two ways about it
- Line up in alphabetical order
- Gross injustice
- The odds are overwhelming
- He is an exponent of capitalism
- Astro nau(gh)t
- Ambiguous
- Wolf in sheep’s clothing
- Sailing (Saline), sailing (saline) over the seven seas
- Assassinate
-
- A little miss under stand in G between friends
- A bad spell of weather
- Far out
Write to us if you know – or care to take a guess about – the two we didn’t know. There’s no prize involved, just the knowledge that you got it when others didn’t.
Adios, hasta que nos encontremos de nuevo en Lindo Mar.
February 2015
HOLA DESDE LINDO MAR
Well, we hope your 2015 is going well so far and will continue to be your best year yet. Things are great at Lindo Mar. But, how could we expect anything less? There has been an unusual amount of rain for this time of year but we prefer not to offer any theories about climate change based on it. Ask us again in a few years and we’ll probably just say, “You think this is a lot of rain? You should have been here in January of ’15!” Come to think of it, don’t we all think everyone should be here at any time of the year? People who don’t own at Lindo Mar just have no idea what they’re missing. Oh well…
PRESIDENT’S REPORT
Dear Lindo Mar Owners,
I’m pleased to report to you that we are finally finished with all of the litigation resulting from the collapse of our retaining wall in 2006. Unfortunately, we did not succeed with our final appeal and the money awarded to us against Casa Mirador, which Casa Mirador duly deposited with the court, was subsequently awarded to the insurance company that claimed to have already paid us for the same damages. Our appeal of the local court’s decision making that subrogation award was recently denied and we have been advised that there are no further appeals. Thus, we are finally finished with this whole saga, but not in as good a position as we had hoped. In fact, because of attorney’s fees and taxes we had to pay on the settlement with the insurance company, we have not been “made whole” which is attorney-speak for not getting reimbursed for all of our damages. That is unfortunate, but the good news is that, thanks to our staff and our treasurer, Poul Hansen, we have come back financially from operating in the red for several years after the wall collapse and we are now able to build up our reserve fund and prepare for the much-needed renovation of the resort. In spite of our disappointment with the court’s decision, the resort is in good shape, both physically and financially, although we always have issues to contend with.
One especially thorny issue for us is the Wi-Fi system. When we finally installed Wi-Fi throughout the building a year or so ago we all were pleased that we didn’t have to go to the lobby or the restaurant to check and send e-mail. Unfortunately, technology has out-paced us and so many people are now bringing so many wireless devices using so much bandwidth that, at least when I was at the resort in January, the internet access was terrible. Many of us were frustrated but it was particularly bad for people who were trying to conduct business by sending and receiving documents or making Skype calls. Board member Dennis Lockwood and I met with our current internet service provider in order to understand in detail the nature of our problems and what the solutions might be. Although it is all far too complicated to explain in an e-blast, please know that we are trying to solve both the speed and the reliability problems with the Wi-Fi system. But one of the first things we learned is that it will not be cheap.
We are now moving forward on the initial stages of our future renovation. We have had an architecture firm provide us some prices to remove and replace various elements of the units so the board has some idea, in very general terms, what we might be able to afford. Just recently we have had a designer come look at the units to provide us some design suggestions. We should have more information for you in the next e-blast but, for now, we are only looking at renovating the kitchens and the bathrooms. One of the issues with the bathrooms is whether to remove the bathtubs and have only showers with a low lip to step over or whether to retain bathtubs and just remodel them. In either case, more safety bars will be installed in the bathrooms. Your input on the issue of “tub or no tub” is welcome. Write to the board through Trading Places (darryl.hoyt@tradingplaces.com) to express your “Yes” or “No” opinion on this.
To finish on a high note, not to make a pun, there is now terrific live music in the restaurant on Sunday and Tuesday evenings for your listening and dancing pleasure and it is drawing big crowds. We now have three specialty nights: pasta on Tuesday, hamburgers on Thursdays, and tacos on Fridays. These seem to be popular and we hope you will encourage your friends to join you in our restaurant. The money we earn there helps defray the expenses we would otherwise have to cover through our maintenance fees. Come early, stay late, and spend lots of money. You will make the other owners very happy.
Have a wonderful spring, everyone. I hope those of you in the Northeast will finally be able to dig out of the snow. You should have been in Alaska this winter. We’ve had mild temperatures and hardly any snow.
We look forward to seeing you soon at Lindo Mar.
Sandra Wicks, President
Lindo Mar Adventure Club Board of Directors
TREASURER’S REPORT
We have the results of the year 2014 and I am glad to tell you that our financial position is positive. From a zero-sum budget, we were ahead by $90,000+ for the year. We were assisted by the surprising strength of the US Dollar or, depending upon your point of view, the weakness of the Mexican Peso.
We had excellent results from La Playita due to increased sales in the restaurant and bar – I encourage Owners and guests to keep it up. Another piece of good news was the strong rental income of $109,000 partly due to TPI’s efforts and partly because of the hurricane damage at Cabo San Lucas that forced some Mexico vacationers to choose alternate destinations.
Lindo Mar’s position is solidly in the black. Enjoy your weeks.
Poul Hansen, Secretary-Treasurer
WHAT’S NEW AT LINDO MAR
- Our mason, Gabino Carrillo, has retired – he was with Lindo Mar since 1992 (and before that with the developer), longer than anyone else on the staff.
- We are looking for replacement furniture for the pool area.
- Three of the umbrellas by the pool have been replaced.
- We are in the process of replacing the lampshades with ones that do not attach to the lamp light bulb. We are also replacing the bulbs with LEDs.
- We bought a new, larger TV for the bar. Super Bowl fans were delighted.
- We are again offering Spanish lessons for guests.
- New refrigerators are being purchased as needed.
- The theme nights in the restaurant are back and just as popular as ever. Come and enjoy pasta, burgers, or tacos on their special nights.
- General maintenance and cleaning is being done, as usual.
- Armando Pineda has retired from his job in Lindo Mar’s Security Department – we wish him well in his new leisure time.
We’ve had some complaints about the spa temperature fluctuating. We have been trying to solve that problem for quite a while. A Lindo Mar owner who is a pool and spa contractor in the U.S. has suggested the problem might have been created when we moved the propane tank to the roof. He said the pipes may now be the wrong size for the additional distance required to get the gas to the heater. If the heater doesn’t get the right amount of gas at the right pressure it burns inefficiently causing the temperature to be inconsistent. We’re checking it out and hope to have a permanent solution soon.
In the meantime, please do not attempt to adjust the temperature on your own. It makes the problem even worse. Just let a staff member know. Gracias.
We look forward to seeing you soon at Lindo Mar.
Sincerely,
Roberto Chavez, Manager
GUEST COMMENTS ABOUT LINDO MAR
“Stumbled on great restaurant with fabulous views!”
Reviewed January 29, 2015
We were traveling with another couple, and every day we walked from Old Town along the coast. One day we came across a quaint looking restaurant, La Playita. We made note of it and walked back there for lunch another day. The food was great, prices very reasonable, services were excellent, and it is right on the water!! We saw a mother whale and its baby not too far off of the shore while we were eating. We enjoyed it so much we walked back there for Sunday Brunch which was wonderful! The prices for brunch were extremely reasonable, and the service and food were outstanding yet again. We will definitely be back on our next trip to PV!!
“Awesome view”
Reviewed January 24, 2015
Great food, worth eating at for sure, especially if you are staying at Lindo Mar or nearby. The fish tacos were muy bueno.
“Sunset dining with a casual flair”
Reviewed January 24, 2015
Truly enjoyed the food and drinks at this lovely and low key restaurant. The sunset and the gentle waves below were a wonderful first night welcome in Puerto Vallarta.
“Paradise in Vallarta”
Reviewed November 9, 2014
We have been going to La Playita since 1990. This is a simple beach restaurant in old Vallarta style. The food and service are better than ever. Felix and all the waiters are true professionals. Most have been there since 1990, as we recall. Our memory might be a bit foggy because La Playita has the best Margaritas we have ever had. Their food always delivers. We usually have Mexican dishes; Snapper is excellent, Mexican snacks etc. The setting right on Conchas Chinas Beach is spectacular! Our all-time favorite place in Vallarta!
GUEST COMMENTS ABOUT OTHER RESORTS
This list of actual comments from dissatisfied customers was provided by board member Poul Hansen who got it from Thomas Cook Vacations. As far as we know, none of these complaints were about Lindo Mar. If you want a laugh, make one of these complaints to Lindo Mar’s on-site or off-site management. We’re sure they’ll laugh out loud.
- It’s lazy of the shopkeepers in Puerto Vallarta to close in the afternoons. I often needed to buy something during siesta time – this practice should be banned.
- It should be explained in the brochure that the local convenience stores do not sell proper biscuits like custard creams or ginger nuts.
- On my holiday to Goa in India, I was disgusted to find that almost every restaurant served curry. I don’t like spicy food.
- We booked an excursion to a water park. No one told us we had to provide our own swimsuits and towels. These should have been included in the price.
- The beach was too sandy. We had to clean everything when we returned to the room.
- The sand was not like the sand in the brochure. The picture shows the sand as white but this was more yellow.
- They should not allow topless sunbathing on the beach. This was very distracting for my husband who just wanted to relax.
- No one told us there would be fish in the water. The children were scared.
- Although the brochure said there was a fully-equipped kitchen, we found no egg slicer in any of the drawers.
- We went on holiday to Spain and had a problem with the taxi drivers as they all were Spanish.
- The roads were so uneven and bumpy that we couldn’t read the local guidebook during the bus ride from the airport to the hotel. Because of this we were unaware of many things that would have made our holiday more fun.
- It took us nine hours to fly home from Jamaica to England but it took the Americans only three hours. This seems unfair.
- I compared the size of our one-bedroom suite to our friend’s three-bedroom suite and ours was significantly smaller.
- The brochure said “No hairdressers at the resort.” We are trainee hairdressers and we think they knew it and made us wait longer for service.
- When we were in Spain there were too many Spanish people there. The receptionist spoke Spanish, the food was Spanish. No one told us there would be so many foreigners.
- We had to line up outside to catch the boat and there was no air conditioning.
- It is your duty as a tour operator to advise us of noisy or unruly guests before we travel.
- I was bitten by a mosquito. Your brochure said nothing about mosquitos.
- My fiancée and I requested twin beds when we booked but we got a king-size bed. We now hold you responsible and want to be reimbursed for the fact that I became pregnant. This would not have happened if you had honored our request.
UNFORGETTABLE WORDS
“The allure of Lindo Mar is not what it is but what it isn’t. It’s not glitz and glam but a down home, charming resort.”
Lindo Mar owner Lynn DeCair
HEARD ON THE STREET
I had to wait on the phone for nearly an hour to make my 2016 reservation at Lindo Mar. It wasn’t like that until last year. I’ve heard that others have had the same problem. How long does it take to make a reservation, anyway?
This is one of the recent subjects being hotly discussed at the resort and around the internet. Several members have asked the board to take time in a future meeting to discuss the matter. Although it’s not a subject over which the board has control, we thought it best to include it here.
The cause of being on hold a long time early in the year includes a lot of moving parts. One of the most important factors governing the length of a reservation call is that it might not be about reservations at all. That is, the dedicated line for Lindo Mar reservations is actually used by owners for everything related to their ownership: reservations, maintenance fee payments, checking their account, following up on a trade deposit, and more. When someone complains about the wait, they almost always say things that make it clear they think the line is only used for reservations and making a reservation should – in their mind – only take a few minutes. We must admit we have fallen victim to the same misunderstanding. It is entirely possible that someone could be caller #2 and still wait 60 minutes for their call to be picked up if caller #1 took an hour to get all their questions answered. Then, if caller #3 called only seconds after #2 and #2 takes another 30 minutes, #3 ends up waiting over 1½ hours. No amount of staffing or phone system modification will change that scenario.
Sometimes owners call and unwittingly select the incorrect prompt for the department they need or they hold in one queue only to be told when the call is answered they need to be transferred to the another department.
Owners may call on trigger days (the first day of the call-in period for reserving time) requesting time in High Season the following year. Surprise! For most resorts, trigger days are an especially difficult time for owners to get the week they want. Virtually everyone wants High Season and not all of them are going to get it, or, at least, not the specific week they request.
Another factor is that TPI sends maintenance fee reminder emails early in the year which generate additional inbound calls. Owners call upset about late fees that have been assessed or they have issues submitting payment online.
One final note from TPI on this subject: It has been alleged that their phone system does not always answer calls in the order received. We have been assured that it does answer in call-in order, providing that when someone calls on several different phones they are calling the same number and doing exactly the same thing on all the calls. Some time ago the BOD had a meeting with TPI’s Owners Services to explain the process, which is as simple as calling the LMR toll free number (800-365-6464) and pressing #1. That being said, TPI’s Owner Services promises they will look into the call answering sequence, as well as into reports of calls being arbitrarily terminated by the system.
Recently, my wife and I were trying to relax around the pool but couldn’t because of rowdy kids with parents that didn’t seem to care if anyone was disturbed. They even parked the kids in the spa while they enjoyed Happy Hour. Aren’t there rules about that?
Certainly, there are rules governing “horseplay” and use of the pool area. If the kids in the spa were under 16, their parents needed to be with them, Happy Hour or not. Click here to view the Rules and Regulations for use of the resort and its facilities. The rules for pool and spa use begin on page 6.
Speaking of the pool and spa rules, I thought we couldn’t reserve chairs and lounges by putting our stuff on them and coming back later. I’ve recently seen several people doing that.
You’re correct; the rules say, “Because of the limited space and availability of chairs and lounges, you may not reserve them by putting your towel or other items on them. Any items left on pool furniture for an extended period will be picked up by staff and held for you to reclaim.” If we had 30 or 40 lounges and a lot of tables it wouldn’t matter, but we don’t. Please give a thought to your fellow vacationers.
And, Finally…
On a lighter note, have a little fun taking a test to exercise your brain. Click here to see if you can figure out what the puzzles at this link actually say.
In case you’ve never done these before here’s a hint: The solution to #1 is “Split second timing.” Good luck. We’ll have all 24 answers in our April edition.
That does it for now. We hope we’ll see you at Lindo Mar in the near future. Adiós until next time.
December 2014
HOLA DESDE LINDO MAR
Is it possible that it’s Christmas time again so soon? Yep, even if it does seem like we just recovered from the last yule season, it’s upon us again, full force. One of the ways we can always tell is that Lindo Mar takes on the most beautiful look, nearly all of it hand-crafted by the staff. Here’s a look at the 2014 Christmas tree in the lobby...
And, again this year, the door to every room in the resort will be decorated, as well.
Now, because we didn’t publish in October as we usually do, sit back and relax; this is a long message.
PRESIDENT’S REPORT
Dear Lindo Mar Owners,
Your board met with management at the resort the last week of October for our annual on-site meeting and received some excellent news from our accountant. As of the end of September, the resort had a very favorable actual balance to budget arising mainly from three sources: a favorable exchange rate, higher restaurant revenue, and higher rental revenue. Based on this situation alone, we contemplated not raising our maintenance fees. For the reasons I will explain below, however, we decided it was more prudent to have a 3% increase in the fees. Believe me, when the board makes these decisions we have to balance multiple factors and the decisions we make are not easy. We take our responsibility to all of you very seriously. And, of course, as owners ourselves, any maintenance fee increase impacts us, as well.
Here is the rationale for the 3% increase in the maintenance fees. A 4.25% inflation rate is predicted for Mexico in general, but we can never be certain exactly what it will be. The prediction for the exchange rate on dollars to pesos is for something around 13.5 in 2015, but we never know exactly what it will be, so we base our budget on something below the predicted rate and hope for the best. We had an unusually good year in the restaurant and with rentals, but we can never be sure that we will have comparable results in the following year. And, finally, a very big factor is that we are starting to look at the refurbishing of the resort that we all know is necessary. We are hoping that with the 3% increase, continuing good results from rentals and the restaurant, and no bad surprises with the exchange rate we will be able to add substantially to our reserve fund by the end of next year.
Speaking of the reserve fund, at our May meeting we contracted for a new reserve study which has been completed now and will serve as a guidebook for future decisions about replacement and refurbishment of the various components of the resort. Unfortunately, because of the difficult times we faced with the retaining wall collapse, some of the foundation columns unexpectedly needing reinforcement, and the economic crash in 2008 with all of its ramifications, we are not where we need to be with our reserve fund. The 3% increase in the maintenance fees, all things being favorable, should help with that.
Where are we with plans for the refurbishing? We are looking for a designer to help us modernize and upgrade our units without losing the homey, “old Mexico” feel we all love about the resort. And we know the major focus of our planning needs to be on the bathrooms and the kitchens. One step we are taking immediately is to improve the lighting in the kitchen. We looked at four different types of fixtures and chose the one we thought fit in best with our existing style, would give the best light, and would be economical to operate. The sample we chose was installed in the kitchen of the unit I was occupying and there was a dramatic difference in the amount and quality of light. I asked several other owners who were in residence at the time to come see the new light and provide an opinion. Everyone thought it was a big improvement. Management is now contacting the supplier to see if we can obtain what is referred to as “warm light” instead of “daylight” so it won’t be quite as harsh. In any case, the new fixture will use an LED bulb which is more expensive in the beginning but operates much more cheaply and has a very long life. By the way, another benefit of the LED light bulb is that, even though we want the color of the light to be “warm”, it does not put out a lot of heat. That will be a big plus if you are at the resort when the temperature and humidity are high.
Finally, after so much good news and forward looking, I have to report that our appeal against the insurance company that was awarded the judgment we won against Casa Mirador still is not decided. On the positive side, however, you will be amazed by the beautiful garden development on the old Casa Mirador site. When you are at the resort, be sure to ask someone in a south end unit if you can look down into the garden. It is really lovely.
We look forward to seeing you soon at Lindo Mar.
Sandra Wicks, President
Lindo Mar Adventure Club Board of Directors
TREASURER’S REPORT
Based on the October accounts, the Club’s results are positive relative to our zero budget for the year. The restaurant and bar show good income and rental income has also been favourable. You are probably aware of the weakening of the Mexican Peso, now showing 14.00 plus for a US Dollar; as many of our expenditures are local, this positively influences the financial picture.
It is always a pleasure to report on the good work at Lindo Mar.
Poul Hansen, Secretary-Treasurer
WHAT’S NEW AT LINDO MAR
It is the end of another year at Lindo Mar, and we are preparing everything for our Christmas party. This year we have had a lot of challenges: pool repair, hot water tank replacement, spa repairs, furniture replacement, new door locks, restaurant decoration, new menus, some of our staff have retired, well, you name it.
I want to take this opportunity to invite you to visit me in the Manager´s office next to the security booth. I will be more than glad to shake hands with you and get you updated on Lindo Mar´s issues. Often when I am walking the property I have the chance to say hello and chat a little, but many times I see you focused on reading by pool area or beach or eating at the restaurant and I am hesitant to disturb you. After all, you are on vacation. So, next time you are here please come visit me; it will be nice to talk to you.
On another issue, we are getting ready for next year´s plan of installing almost 60 new mini-splits in the rooms on the north side of building. It is time to replace the old Mitsubishis that were installed 16 years ago.
Also, now we have a dedicated computer and printer by the front desk to exclusively print your boarding passes on Friday evening or Saturday morning.
Remember, the staff at Lindo Mar loves to see you back, so please accept our sincere hugs and smiles when you arrive and we see you again.
I want to wish you the best this Christmas season and the greatest 2015 year ever.
Sincerely,
Roberto Chavez, Manager
More In and Around Lindo Mar
Sometimes the tide really comes in.
Ever wonder what our staff does when they’re not working at Lindo Mar? Here’s what Patricio does:
Here’s a chance for you to help a kid in Puerto Vallarta sleep a little warmer. Buy one of these adorable parrots on sale in the lobby at LMR and a pair of pajamas will be donated to a local child.
Our wait staff is always working on becoming more knowledgeable. Here they are in a wine-tasting class put on by one of our purveyors. What a bunch of dedicated employees. They’ll do anything to learn more to serve you better.
GUEST COMMENTS ABOUT LINDO MAR
“Our New Favorite Resort in Mexico”
We've been to Vallarta many times, but this is our first time staying south of the city. The south side is older with lush landscaping on hills that rise out of the ocean.
Lindo Mar is a small timeshare we booked through RCI. It is 9 stories high, built against a cliff. All units face the ocean, the views are magnificent. Our 1-bedroom unit was large, clean, and well maintained. The place is older, but it has a very comfortable, homey feel to it. The staff is extremely friendly and helpful. We were first time guests, but within a day, many of the staff remembered who we were and what our preferences were.
The beach and pool areas are somewhat small although adequate based on the size of the resort. The beach area was the popular place to hang out, and it did tend to get crowded. The pool area always had plenty of space available.
The restaurant at the resort was fantastic. It overlooked the beach and had a good variety of American and Mexican dishes that were all very tasty and moderately priced. Service was very good. The only reason we didn't eat dinner there more often was that there are many great restaurants in Puerto Vallarta; our favorites are La Chata and Bar Oceano on the Malecon, and Gaby's and Pipi's a few blocks back.
It was easy to get to and from town on either a bus or taxi, either of which took about 5 minutes. The bus stop was about a block from the hotel, and the buses ran every few minutes at a cost of 8 pesos, or $0.60. We would get off at the end of the line, which was in the middle of old town, about 3 blocks from the Malecon. From there all of the El Centro/Old Town areas of Puerto Vallarta were easily walkable. We took taxis back to the resort at night because it was hard to spot the right bus stop, and there were no sidewalks along the road.
Overall we loved Lindo Mar and look forward to going back.
AROUND PV
A quick reminder that Puerto Vallarta will play host to the 2014 International Fireworks Festival from December 20 through 31st. Fireworks manufacturers and other members of the pyrotechnic industry from four different countries: Italy, USA, Canada, and Spain; and five states of the Mexican Republic: Jalisco, Puebla, Zacatecas, Sonora and Mexico State; are expected to participate in the festival.
Fireworks will be set off from three points: Los Muertos Pier, the Malecón, and Peninsula. The pyrotechnic displays will have Banderas Bay area-related themes, be set to music, and will last approximately 20 minutes each. In addition to giving pyrotechnical showmen from around the world the chance to showcase their various disciplines and specialties, the 11 day (and night) event will deliver a variety of cultural activities, including music, dance, and art exhibitions.
HEARD ON THE STREET
I never can keep track of when I should call for a reservation. Do you have something that will help me with the 11-month window? Yes, we do. In the Owners Corner of the Lindo Mar web site – www.lindomarresort.com – you’ll find a chart listing the days when you can call for a reservation depending on when you want to go to Lindo Mar. Go to the web site, click on Owners Corner, select the tab Owner Tools and click on Reservation Call Dates. In the left-hand column, find the date you want to go to Lindo Mar and then look in the right-hand column for the first day you can call for a reservation.
I own more than one week and, sometimes when I pay my maintenance fees, the check is applied to only one of my weeks. That makes the other weeks delinquent. This should not be a problem if you make a note on the check as to which weeks it’s for. If that doesn’t fix it, just contact us and it will be straightened out.
Remind us again about the limit on how much U.S. currency we can exchange at the resort. Good News! The limitation imposed by the government has been lifted. You may now exchange as much U.S. currency as you want at the Lindo Mar front desk.
When I have a question or a comment for the board of directors, why does it go through Trading Places? Most correspondence from members is routine and deals with everyday matters. For the most part, board members are not involved with the day-to-day operations. Their focus as a board is on long range planning. Lindo Mar hired Trading Places as a professional management company to implement the Rules and Regulations and to carry out the long term wishes of the board. If a question or comment is clearly one the board should know about or requires board involvement, it is scheduled for the next board meeting for review. If immediate action is required, the correspondence is sent to the board and a reply is formulated by them.
Terms all Lindo Mar members should know
(Thanks go to a long time Lindo Mar owner for the planting the seed for this article.)
Fixed Weeks - These are the simplest and the least flexible weeks. You made a real estate deal and you own property. It's a time slice of property, and you get 1/52 (almost) of the time in that unit. In the old days, you didn't even have to say you were coming! Now, the board has adopted a policy asking that fixed week owners notify Trading Places as to whether you’ll be using your fixed week(s). Remember that only a certain number of weeks (50% of each unit type) can be fixed in any time period. The rest are set aside for floating week owners to use.
Floating Weeks - These are the same idea, a real estate deal, but you don't have anything fixed until you reserve your time each year. In the old days it seemed easier but, Lindo Mar weeks are mostly all sold, it's harder. The real reason is that the club is more than 75% sold; when it was easier, the club was less than 50% sold. At the very least, the board has changed the timetable so no one has to sit at Lindo Mar on hold on an international call to try to reserve the same week in the following year. Now you can do it in a week you are not in Mexico, unless you go to Lindo Mar for months or more!
Banked Weeks - If you are a Fixed Week owner who does not use their week, or a Floating Week owner who can't use your reservation in a given year, you may bank your week. Give it to Trading Places or another exchange company such as Interval International or RCI, and you can use your week at one of thousands of resorts around the world.
Renting Weeks - If you own a fixed week at Lindo Mar, or have a reserved floating week and you are not able to use it, you may give it or rent it to anyone you want. If you rent it on your own you can ask any amount you want; many people rent to other owners at Lindo Mar for just the maintenance fees.
Selling Weeks - Whether your week is fixed or floating, you may sell it at any time and not own at Lindo Mar anymore. You may be aware that at most timeshares, the value of weeks is not very high, even to sell. Weeks at other resorts sell on eBay all the time for $1. At Lindo Mar, we have several advantages. 1) As a small resort, it is actually kind of exclusive, 2) Javier provides an easy way to buy and sell weeks, right in the lobby of Lindo Mar, and 3) We have a special place.
And, Finally...
In the event you’re one of those who can’t resist holiday treats at work or at a party, here is information that might make it easier. The experience of thousands upon thousands of people proves that the following foods and situations have no calories to speak of, although the knowledgeable might call them unspeakable calories. To wit:
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OTHER PEOPLE’S FOOD: Desserts that you do not order have no calories. Therefore, you can eat half of whatever your dinner companion orders.
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INGREDIENTS IN COOKING: Chocolate chips are fattening, about 50 calories per tablespoon. However, when chocolate chips are eaten while making chocolate chip cookies, they have no calories whatsoever. It is believed the heat activates the calories.
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FOOD ON FOOT: All food eaten while standing has no calories. Exactly why is not clear, but the current theory relates to gravity. The calories apparently bypass the stomach flowing directly down through the legs and feet into the floor, like electricity. Walking seems to accelerate the process, so frozen custard, hot dogs, or deep-fried anything eaten at a carnival actually has a calorie deficit.
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CHILDREN’S FOOD: Any food produced, purchased, or intended for minors is calorie-free when eaten by an adult. This category covers a wide range, beginning with a spoonful of baby tapioca – consumed for demonstration purposes – up to and including cookies baked and sent to college.
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REMAINDERS WITH UNEVEN EDGES: Pies and cakes should be cut neatly in even wedges or slices. If not, the responsibility falls on the person putting them away to straighten up the edges by slicing away the offending irregularities which, once cut, have no calories when eaten. Also, if the pie is neatly cut but the remainder is not divisible into equal parts, it is permissible to even things up without calorie consequence. FYI-“equal” may be defined by the putter-awayer.
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BROKEN FOODS: Items like broken cookies (such as received from your mother-in-law for the holidays) or potato chips (you ever see a whole bag of intact chips?) have no calories. This does not mean you can purposely break a whole cookie or chip but, if a bag or a box was “accidentally” dropped resulting in breakage, then it’s acceptable.
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LEFTOVERS: An extra pork chop, that crust of pizza your kids won’t eat, half a Twinkie, anything intended for the garbage but still edible has no calories regardless of what happens to it in the kitchen.
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TV FOOD: Anything eaten in front of the TV has no calories. This may have something to do with the TV radiation leakage which negates not only the calories in the food but also the recollection of having eaten it. Entire no-calorie dinners are now manufactured and frozen just for this purpose.
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FOODS THAT DON’T TASTE GOOD: This is an enormous category covering a diverse range including, but not limited to, airline food, cafeteria meals, hospital food, and dinner at your in-law’s. Also, dinners manufactured and frozen to be eaten in front of the TV qualify.
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ANYTHING SMALLER THAN ONE INCH: These foods contain no calories to speak of. For example: chocolate kisses, M & M’s, cherries on top of sundaes, cubes of cheese, in other words, a whole bunch of party foods.
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LEFT-HANDED FOOD: If you have a drink in your right hand, anything eaten with your left hand has no calories. Several principles are at work here. First of all, you’re probably standing up at a cocktail party (see #3 FOOD ON FOOT). Then there’s the electronic field; a wet glass in one hand forms a negative charge to reverse the polarity of the calories attracted to the other hand. Science is not exactly sure how it works, but it’s reversible if you’re naturally left-handed and you pick up the food with your right hand.
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CHARITY FOODS: Girl Scout cookies, bake sale foods, ice cream socials, and church strawberry festivals all have a religious-like dispensation from calories. It’s in the good book.
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CAKES WITH WRITING ON THEM: Primarily fat, starch, and sugar, all cakes are horrendously fattening. However, the calories are eliminated by simply inscribing “Happy Birthday, Charlie” or “Good Luck, Alice” in colored icing. Not only is it unnecessary to decline when offered, it’s impolite.
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FOOD ON TOOTHPICKS: Sausages, cocktail franks, cheese, and the like are all fattening unless impaled on toothpicks. The insertion of a sharp object allows all the calories to leak out.
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FOOD EATEN QUICKLY: If you are rushed through a meal, the entire meal doesn’t count. Conversely, if you have ordered something fattening and now regret it, you can minimize its impact by gulping it down. This also applies to lunch hours at work.
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CUSTOM-MADE FOOD: Anything somebody made “Just for you” must be eaten regardless of the calorie content because to do otherwise would be uncaring and insensitive. Your sacrifice will not go unrewarded (see CHARITY FOODS, #12).
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FOOD EATEN OVER THE KITCHEN SINK: Foods consumed while standing over the kitchen sink don’t have any calorie content whatsoever. They just don’t, that’s all.
This all comes from the highest of authorities, the utmost in trustworthy scientific sources, the internet. It must be true.
See you soon at your home away from home, Lindo Mar.
August 2014
HOLA DESDE LINDO MAR
In our last eblast we said we were looking forward to the annual thunder, lightning, and rain. Surprise! No one told us there would be white stuff, as well. A couple of weeks ago we had a huge storm that included a thick layer of large hailstones. We can imagine that our far northern guests thought for a few minutes they had been transported to some other universe. It was so unexpected that, unfortunately, no one on site got any pictures. If you were there and have photos of the hail, share them with everyone by sending them to darryl.hoyt@tradingplaces.com so they can be included in our next issue.
Ok, enough of the weirdness, we have a lot to report from south of the border. Hmmm, maybe that’s occasionally weird, too. You be the judge.
PRESIDENT’S REPORT
Dear Owners,
As a club we have weathered many challenges. First, it was the collapse of our retaining wall. Then, as we were recovering from that, the world economy collapsed into the Great Recession. Along the way, we discovered the rebar in some of the support columns of our building was corroding and we urgently needed to reinforce the damaged columns. For years we were in litigation over the wall collapse with our neighbors and our own insurance company. Through it all, our management guided us to change out the old chiller system and install the mini-splits so each unit can be individually air-conditioned, we converted to low flow toilets, Wi-Fi was installed in the building, the new ramp from the lobby to the 7th floor elevator was constructed, just to mention a few things, and routine improvements were made to the units. We are now operating in the black and have even started to rebuild our reserve fund.
That brings up the subject of having a current, thorough, realistic reserve study to guide the board and management in making decisions about long term maintenance and improvements to the resort so we can plan such expenditures years into the future. Certain things we can't control – for example, labor costs imposed by the Mexican government and the fluctuation in the dollar/peso exchange rate – but we can schedule the expected costs for such things as painting, roof maintenance or replacement, appliance and furniture replacement, etc. To that end, the board has commissioned a new reserve study, and our contractor is on site as I write. She will have a draft report for us before the board meets in October and will attend our meeting to review the report with us. A few days before the board meeting, Darryl Hoyt, Wally Sharp, and I will meet on site with the contractor to review the draft report. That way any issues we have can be resolved before the board meeting. The new reserve study will help us determine the amount we should have in our reserve fund and how much we need to add to that fund every year.
You can see from this small example that the work of the board is complicated and I want to assure you the board and management work hard to minimize the need for dues increases while maintaining the resort at the level we all expect. I would like to recognize, in particular, two board members whose efforts have been so important to us all: Poul Hansen, our treasurer, analyzes and summarizes our monthly financial reports and provides a comparison between the current year and the previous year, and Dennis Lockwood has worked with management to make many improvements in the restaurant so our revenues from the bar and restaurant have increased. That means dues can stay lower than they would otherwise have to be to meet our expenses. Please thank them and, for that matter, all of the board members when you see them at the resort.
We look forward to seeing you soon at Lindo Mar.
Sandra Wicks, President
Lindo Mar Adventure Club Board of Directors
TREASURER’S REPORT
Based on the June accounts, the restaurant and bar results continue this year’s substantial improvement. An excellent Rental Income reflecting the higher occupancy and better US economy has offset significant increases in Members Cash Discount. Income of about $77,000 versus a Zero budget, is largely a result of the improved restaurant/bar operations. Keep in mind that we are now in the low season, and these results will not be maintained the next several months, but it is encouraging to continue our excellent start for 2014.
It’s a pleasure to report on the good work all around.
Poul Hansen, Secretary-Treasurer
WHAT’S NEW AT LINDO MAR
Legal update
Earlier this year, your president, Sandra Wicks, reported the following:
The Lindo Mar board is pleased to tell you that the lawsuits arising from the collapse of the wall in 2006 are almost, but not quite, complete. After multiple appeals, our insurance company settled with us, subject to subrogation to our claims against Casa Mirador. That means that a judgment against Casa Mirador for the same things for which we were already compensated by the insurance company, may allow the insurance company to "step into our shoes" and collect the judgment against Casa Mirador.
We have, in fact, obtained a judgment against Casa Mirador and they have deposited the sum of the judgment into a special account monitored by the court. The court initially determined that the insurance company was entitled to the deposited funds, but we have appealed on the basis that the judgment against Casa Mirador was for damages other than those paid for by the insurance company. That appeal has not been decided yet. We will inform you when every aspect of both lawsuits has been completed.
We’d now like to expand a bit on this. The first paragraph above reports that a settlement was reached with Mapfre, Lindo Mar’s insurance company at the time of the wall collapse. In fact, two checks were received from Mapfre in January of 2012 which totaled $5,912,240.69 pesos. The exchange rate in place at that time made it approximately $450,000US. So, what happened to it?
Part of the answer is included in Sandra Wicks’ article above. The lawsuit was filed to recover Lindo Mar’s cost to remove the debris and rebuild the wall but, with all the unanticipated events cited in Sandra’s article, plus the attorney’s fee (30%, plus IVA tax of 16%) and unpaid obligations incurred relative to relocation of guests while the resort was closed, the money went away rapidly. Add to that the fact that the Mexican economy hasn’t fared any better than other countries in recent years and you understand why there isn’t anything left … in fact there is a shortfall. Here is the way the independent accounting firm described it in the 2013 year-end financial statement:
During the year ended December 31, 2012, the Club received insurance proceeds for wall damage that occurred at the property in 2006 as follows:
Insurance proceeds
|
Insurance proceeds |
$454,438 |
|
Relocation costs for 2012 |
($149,829) |
|
Legal fees for 2012 |
($129,990) |
|
IVA taxes for 2012 |
($20,798) |
|
|
|
Insurance proceeds in 2012 |
$153,821 |
|
|
|
Total 2006-2012 expenses |
($185,488) |
|
Total 2013 expenses |
($1,143) |
|
Net insurance proceeds (deficit) |
($32,810) |
We’re counting on the Casa Mirador judgment to offset the deficit shown above. However, there still is no final resolution to the Casa Mirador lawsuit even though the court decided in favor of Lindo Mar. The reason there is no final resolution is that Mapfre argued they were entitled to the judgment because of subrogation laws. Their contention was that they had to pay Lindo Mar but they were not the responsible party, Casa Mirador was. They petitioned the court to let them have the approximately two million pesos awarded to Lindo Mar from Casa Mirador and – surprise! – the court said OK. We are still fighting with the court to get it paid to Lindo Mar as it should have been. We have no idea when that matter will be settled once and for all. But, whenever it is settled, it is unlikely the proceeds will amount to anything more than enough to keep the next maintenance fee increase down to a reasonable percentage.
On-site report
Here’s what’s been going on in operations at the resort:
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Installed three new palapas at beach; repaired and fumigated all the rest. We will install two more for a total of 15.
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Installed a new mini-split AC unit in main bedroom of 706, and a portable fan in loft.
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Completed a first aid seminar and training for staff. Five days total.
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Installing a system for printing boarding passes for guests by lobby.
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General maintenance to treadmill in Gym.
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Trimmed palm trees by pool area and restaurant.
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Installed four new benches in waiting area for restaurant.
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Cleaned and changed dirty and broken tiles on restaurant roof.
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Replaced six table tops on room balconies.
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Following up on plan for disposal of trash and separation requirements (recycling)
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Light bulb replacement is at about 70% progress.
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Making new areas of storage by accounting office and storage room.
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Repainted the floors of the halls and corridors outside of rooms.
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Looking for fabrics for new tablecloths for restaurant.
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Reserve fund study being done on site.
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Creating new menu for restaurant for lunch and dinner, as well as a kid´s menu.
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Installing a new coffee maker for Expressos, Cappuccinos, Lattes, etc. at Restaurant, by bar area. Buying product, coffee maker is free.
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Next door there is construction; a little noise for our guests but not too bad. (See related article below)
A quick reminder for you who will be here in early September; between August 30 and September 13 we are going to replace the hot water tank that serves the entire resort building, and we’ll be shutting down the pool for draining, resurfacing, and drying. Each will be out of service for a few days.
See you soon,
Tu amigo, Roberto Chavez
Is everybody happy?
To see some pie charts showing how patrons of La Playita feel about their dining experience, click here.
Wildlife update
Recently, security discovered that a turtle had made a nest in our beach. Since we knew it was important that it not be disturbed we immediately called the Ecology Department. They came right over and very carefully removed the nest – there were 84 eggs! – and the mother and took them to better location, somewhere guarded so they won’t be bothered by curiosity-seekers.
Hey there, neighbor!
There’s a lot of activity going on next door on the south side of Lindo Mar. It used to be Casa Mirador but it looks like they are adding on to Casa Karma, the property just on the other side of the formerly empty lot. When we first learned about the sale of the property to Casa Karma, we were told by what we thought was a reliable source that the new owner didn’t want anything built there until after his death. But, as you can see here, something is clearly going on other than simple cleaning up of the lot. Click here to view a video clip.
So, what happened? Did he die? Was our source wrong? When you think it through, it really doesn’t matter does it? Whatever they’re doing is what’s being done and we can only hope it won’t interfere with the enjoyment of Lindo Mar by our guests. We’ll keep you posted.
GUEST COMMENTS ABOUT LINDO MAR
“Small, friendly & wonderful”
We exchanged our week with Interval International for a week at the Lindo Mar. I have read only good things about it; they were right. This place is small, 46 rooms (I think). Each decorated in "old Mexican style.” Everything you need is there in the fully appointed kitchen, from spoons & knives to a blender to coffee maker and everything in between. The staff is super friendly and will to help with any questions you might have. It is a few miles south of town, but taxis are readily available for cheap. Also the bus stop is about 50-75 yards up the road. We had a very good experience here and are looking forward to staying here again in the future.
“Penthouse”
901 penthouse 3bdr (2bdr) Great view 9th floor. For all reviews pretty much right on. The place is done in old Mexico so let it grow on you, the place may need a few upgrades, but it’s Mexico. The beach area small but it works; same with pool. The reviews say small but this place works well, you don’t have the crowd here, you don’t have to get up early to grab your chairs or your (beach) real estate. The staff very friendly not sure who was rude in other reviews. Restaurant has good food, happy hour 12 to 1 pm and 5pm to 6pm they will ring the bell when its [sic] happy hour, take advantage of the beer $1.50 each when its 2 for 1. Security was present and friendly (Joel) the only thing I can say bad is I am 6 ft 2 in and the beds are short, your feet will over hang. We hope to be back soon
IN AND AROUND PV
The Christmas holidays are always an exciting time to visit Puerto Vallarta, but this year will be exceptionally entertaining as the city will play host to the 2014 International Fireworks Festival from December 20 through 31st. Fireworks manufacturers and other members of the pyrotechnic industry from four different countries: Italy, USA, Canada, and Spain; and five states of the Mexican Republic: Jalisco, Puebla, Zacatecas, Sonora and Mexico State; are expected to participate in the festival.
Fireworks will be set off from three points: Los Muertos Pier, the Malecón, and Peninsula. The pyrotechnic displays will have Banderas Bay area-related themes, be set to music, and will last approximately 20 minutes each. In addition to giving pyrotechnical showmen from around the world the chance to showcase their various disciplines and specialties, the 11 day (and night) event will deliver a variety of cultural activities, including music, dance, and art exhibitions.
HEARD ON THE STREET
I’m a new owner of floating time and I’m wondering why I can’t get a reservation in the high season. Our answer is going to be based on the premise that you have tried to reserve a High Season week and been unsuccessful. You then go to the resort and appears to be unused rooms. Those rooms can appear to be empty for several reasons: They are owned by a fixed time member; they were reserved by a floating time owner who was unable to use the it or they haven’t arrived yet; the time – either fixed or floating – was deposited for exchange or put in the rental program and it wasn’t picked up or the user hasn’t gotten there yet; or the reservation was canceled at the last minute. There may be other reasons but it will not be because you just were refused a reservation.
Why don’t we use a great location like the Member Services office for something more productive? The board of directors and management, both onsite and off, have wrestled with that question for years. Some of the ideas that were pursued were a convenience store (too costly, not enough profit, and too much competition within a quarter-mile); a laundry (not a good location because of the heat and noise); a full-blown sales office (no one wanted a gang of sales people onsite). There have been other ideas but none of them panned out.
Can we make reservations for the weekend buffet? In a word, no. The reason is that the buffet is so popular we would have angry guests waiting in line without a reservation and, very likely, going somewhere else. We are pleased that La Playita does so well and, because its profits subsidize the timeshare maintenance fees, we don’t want to try fixing a wheel that’s not broken.
Are there plans for updating the resort and the rooms? Yes and no. Yes, we plan to refurbish the place and no, it won’t be updated; at least, not as far as the style goes. One thing that makes Lindo Mar unique is its Mexican provincial décor. We intend to maintain that feeling while upgrading everything. That will include kitchen appliances and accessories (pots and pans, utensils, bowls, etc.), and interior lighting. Other items have been discussed but no specific plan has been adopted. We’re still looking for a design firm with experience in Mexico.
TRAVEL SAFETY TIPS
Here are some tips we hope you won’t need while at Lindo Mar but which will come in handy wherever you travel:
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Never leave your key in your room, especially if it’s an electronic key card. Someone could use it later to get into your room and relieve you of your valuables. When you report the loss and the hotel checks the key entries it will show it was you.
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If there’s no safe in your room, lock your valuables in your suitcase. It’s a simple lock but it might keep the borderline honest people honest.
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Check with the State Department about STEP, the Safe Travel Enrollment Program. It allows you to stay informed, safe, and connected when in a foreign country by providing the U.S. Embassy with a record of you. It makes it easier for them to help you in a disaster (earthquake, hurricane, uprising, etc.). If you’re not registered, they can still help but without STEP they’ll have to work harder to find and help you.
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If the hotel provides shower caps, use them to cover leftovers from meals you prepared in your room or brought back. Speaking of which, did you know you could very nicely toast (grill) a bagel with an iron?
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Pack a couple of night lights to help you find your way around an unfamiliar hotel room in the dark. Put one in the bathroom for use in the wee (?) hours.
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Take an extension cord and maybe even a power strip for recharging or powering your electronic devices. Hotels pay experts a lot of money to figure out where to put the outlets so you can’t get to ‘em.
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Finally, don’t forget travel insurance. You never know what might happen: You may have to postpone your trip or something happens to you while vacationing, it could be any number of events you’ve never considered. When you book your travel with Trading Places, ask the agent about insurance. It’s affordable and may save a lot in the long run.
Finally …
We are considering putting together a calendar for 2015 or 2016 – depending on how long it takes – using pictures of Lindo Mar. If you have pictures you think everyone would enjoy and which would evoke pleasant and fun memories of a Lindo Mar / PV visit send them to darrylhoyt@tradingplaces.com in a high resolution .jpg or .png format. If we receive enough response in time to make it available for 2015, you’ll be able to order them through TPI in time for Christmas this year. They’ll also be available for purchase at Lindo Mar.
If it turns out to be popular, we’ll keep doing it, so send as many high resolution shots as you have. Some great examples of photos to submit would be: sunsets, landscapes, beaches, etc. Be fun and creative when taking/selecting your photos.
Please note: We are unable to use any photos submitted with visible faces unless each person in the picture has provided written consent to both the resort and management company. You can find a release form here.
See you soon at your home away from home, Lindo Mar.
June 2014
HOLA DESDE LINDO MAR
To everything there is a season and to every season there’s a reason to be in Puerto Vallarta. It’s been a relatively mild winter and we’re looking forward to the coming rainy season with its rolling thunder and spectacular light shows.
We consider this part of the amenities at Lindo Mar. All you folks who refuse to go to PV and Lindo Mar in the summer don’t know what you’re missing. Here’s another example, this is what the garden at Lindo Mar looks like at this time of year.
Now that we’ve got your attention, let’s get on with reporting the latest happenings south of the border, or maybe two borders depending on where you hail from.
PRESIDENT’S REPORT
Hello All,
It is my pleasure to report to the Lindo Mar owners that we had a very successful board meeting on May 28th at the offices of our management company, Trading Places International. The highlight of the meeting was the selection of a firm to perform a reserve study for the resort to replace the one done in 2010. We are confident that this new reserve study will provide a good guide for our future care, maintenance, and refurbishment of Lindo Mar. I am also happy to report that the club has approximately $260,000 in its reserve fund. The bad news is that we should have about $500,000, but we have been coming back from years of running an operating deficit after the wall collapsed.
A frustrating piece of news is that the final steps of the lawsuit against Casa Mirador are not finished yet. There is one legal hurdle after another. We had fully expected to give the owners a final report on the litigation after the board meeting, but it is not to be. We are trying to be patient, and we hope for your understanding, since the situation is out of our control.
All the best for your lives, and may you have a lovely visit to Lindo Mar soon.
Sandra Wicks, President
Lindo Mar Adventure Club Board of Directors
TREASURER’S REPORT
Based on the May accounts, the restaurant and bar results continue this year’s substantial improvement. An excellent Rental Income reflecting the higher occupancy and better US economy has offset significant increases in Members Cash Discount. Income of about $80,000 versus a Zero budget, is largely a result of the improved restaurant/bar operations. Keep in mind that we have now entered the low season, and these results will not be maintained the next several months, but it is encouraging to have had an excellent start for 2014.
It’s a pleasure to report on the good work all around.
Poul Hansen, Secretary-Treasurer
WHAT’S NEW AT LINDO MAR
Incumbent Board Members Re-elected
The 2014 board election polls have closed and the voters have spoken. The two incumbents – Sandra Wicks and Wally Sharp – have both been re-elected to serve another two-year term. Congratulations Sandra and Wally! Here is the final count:
2014 ballot count
|
Wally Sharp |
546 |
|
Sandra Wicks |
713 |
|
Giancarlo Accettullo |
261 |
|
John Hessler |
177 |
|
Robert Kitlar |
101 |
The votes associated with the unsold Lindo Mar inventory were counted only for quorum purposes and were not voted. The totals shown above are those cast by members.
When you see Sandra or Wally at the resort, thank them for their volunteer service to the club.
On-Site Report
There has been much going on at Lindo Mar in the past few weeks and there will be more in the future. We’re pleased to report on some of them.
Maybe the most important thing – at least, for you who will be here in early September, is that we are going to be doing two major projects that will affect your stay. We are going to replace the hot water tank that serves the entire resort building and we will refinish the swimming pool.
The hot water tank replacement will take about three days. During that time we will be without hot water everywhere on the property. We are planning to do the work during the week of August 30th to September 6th but, at this time, we don’t know which three days will be affected. Incoming guests and members who already have reservations for this time are being advised and given the opportunity to make a different reservation.
The swimming pool refinishing will take longer than three days and will overlap the time we are doing the hot water tank replacement. We will have to shut down the pool to drain and resurface it, and let it dry completely before it’s refilled.
Again, Lindo Mar members with reservations between August 30th and September 13th are being contacted by Trading Places. If you have a reservation for that two-week period and have not heard from TPI, call Owner Services at 800-365-6494.
We are buying 50 new cushions for the living rooms of the units; we’re also installing drawer glides in all the dressers that do not have them now. As well, we are rebuilding the kitchen drawers so they will be less likely to fall when they are pulled out.
We have installed a canvas shade over the smokers’ bench in front of the building. We are also having two more of the benches built and will put them near the restaurant for patrons who have to wait for a table.
New lighting is being installed; we are changing incandescent bulbs for LEDs to save money. And we continue to install low flow toilets in the rooms. We have already seen a big decrease in our water bill.
We are proud to say that the federal social security commission has reduced the fee that Lindo Mar must pay for each staff member because we have not had an accident since 2008.
Tu amigo, Roberto Chavez
GUEST COMMENTS ABOUT LA PLAYITA
“Small, friendly & wonderful”
We exchanged our week with Interval International for a week at the Lindo Mar. I have read only good things about it; they were right. This place is small, 46 rooms (I think). Each decorated in "old Mexican style.” Everything you need is there in the fully appointed kitchen, from spoons & knives to a blender to coffee maker and everything in between. The staff is super friendly and will to help with any questions you might have. It is on a small beach with some outcropping rocks, great for pictures and OK for snorkeling (they rent gear for 65 pesos/per hour). It is a few miles south of town, but taxis are readily available for cheap. Also the bus stop is about 50-75 yards up the road. We had a very good experience here and are looking forward to staying here again in the future.
“Excellent Mexican experience”
As a new owner who purchased sight unseen, I was pleasantly surprised with the natural beauty at Lindo Mar. Everyone was pleasant, the food was delicious, and the rooms were immaculate! Ten years going to PV and now I have my home away from home!!
IN AND AROUND PV
Alaska Airlines is seeking approval from authorities in Mexico and the United States to reach two Mexican beach destinations, Los Cabos and Puerto Vallarta, with direct service departing out of Portland, Oregon. If approved, the flights to Puerto Vallarta would go from November 4th through April 26th.
Upon obtaining approval by both governments, the airline would take two to four weeks to set fares and schedules for the flights. The flights would be operated using Boeing 737 aircraft.
HEARD ON THE STREET
“I still am not clear about the changes in Mexican law regarding the exchange of U.S. money for pesos.”
Well, you’re certainly not alone. Because of changes in the currency law in Mexico aimed at preventing money laundering in the country we cannot exchange unlimited amounts of U.S. currency at the front desk. The law limits the amount of U.S. cash we can exchange to $14,000 per month, an average of about $75 per room per week. You may not use U.S. dollars to pay your Lindo Mar bill and to pay for Lindo Mar services such as massages, tours and activities, and food and drinks since all U.S. dollar income counts as part of the monthly limit. The limitation is only on the exchange of U.S. dollars to pesos. We do accept credit cards and U.S. traveler’s checks, as well as Canadian cash and traveler’s checks.
If the limit has been reached and you need to change U.S. cash into pesos, you can do it at the local banks with your passport; you will also need a copy of your passport to give to the bank. Credit or debit cards may be used at ATMs (they’re everywhere) to obtain pesos. If you have a true emergency and need to exchange U.S. cash for pesos, please contact the front desk.
“Why do we still charge for Wi-Fi at Lindo Mar when hotels all over provide it free?”
The short answer is that someone has to pay for the connection and, if the direct user doesn’t pay for it, then it goes in the budget and everyone pays whether they use it or not.
As for hotels providing it free, we have an answer in two parts. The first part is that many hotels are now finding they have been missing out on a revenue center and are now charging for Wi-Fi. Recently, we attended a national meeting in San Antonio, Texas and paid $17.95 per day to use Wi-Fi at a Marriott. At Lindo Mar, members pay less than that for a whole week.
The second part is that hotels can cover the cost of “free” Wi-Fi by adjusting their rates. Timeshares can’t do that.
“I thought the housekeeping at Lindo Mar was going to be reduced. The last time we stayed there we still got six days of service. What gives?”
The reduction of housekeeping days was being contemplated because Trading Places was going to be managing another nearby resort making it possible to share staff. TPI’s new contract will not include housekeeping services so, as a result, the number of days with service at Lindo Mar will not be reduced.
See you soon at our home away from home, Lindo Mar